Are you passionate about helping people to live a better life? Do you want to work for a charity where your health
and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team
where you will be supported to develop creative and flexible ways of working?
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is
important for us to find people who share our values, which are:
- Empathy (listen to and understand an individual’s needs and circumstances)
- Respect (treat others the way
they wish to be treated)
- Integrity (be honest and have strong moral principles)
- Caring (show
kindness and concern for others)
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of
negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can
build on their strengths and aspirations in order to live their best possible lives. We support people through a
range of models including:
- Personal development and employability programmes
- Self-help coaching
- Supported
accommodation
- Care at home
- Housing support
- Befriending
- Social cafes
The Service
Fife Core Service provides front of house / reception duties to all building users. The team also provide business
support services to a range of Fife Support Services.
West Bridge Mill is a multifunctional base which offers temporary supported accommodation, offices, a training space
and provides services to the local community. The building accommodates many commercial customers and also
houses the 6 LinkLiving Fife Services.
The successful candidate will work as part of the West Bridge Mill core team and liaise closely with the Building
Manager to manage the day-to-day running of the building.
The Job
The post holder will provide a customer-focused and comprehensive administrative, support and reception service to
the building, Management Team, various Fife LinkLiving Services, residents, commercial tenants and member of the
public.
Responsible for overseeing the co-ordination and delivery of repairs throughout the large building, liaising with
colleagues throughout the Link Group, internal and external contractors.
The post will include provision of confidential administrative support to all services located in West Bridge Mill,
including Residential Accommodation, Better than Well, Older Person Services, Tenancy Support and
Employability.
The post holder will work within the reception area of West Bridge Mill, Kirkcaldy and will need to be flexible to
cover annual leave and sickness and be able to work without supervision.
About You
You are an organised and motivated individual with the ability to manage your time effectively and meet deadlines in
a fast-paced environment. You are confident using computer systems and can quickly adapt to new tools and
technologies.
You have strong organisational skills, allowing you to prioritise tasks and manage competing demands while
maintaining a high standard of work. You are comfortable working independently, using your own initiative to
solve problems and keep tasks on track.
At the same time, you thrive as part of a team, contributing positively and working collaboratively with colleagues
to achieve shared goals. You have excellent communication skills, both verbal and written, and are confident
handling telephone enquiries in a professional and approachable manner.
You are eager to learn, open to developing new skills, and committed to continuous improvement in your role.
For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job
Specification in the Job information Pack above.
What’s in it for you?
The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:
- Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and
discretionary non-consolidated pay awards, subject to terms of the scheme
- 35 days’ holiday per year
(inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’
service
- opportunity to buy and sell holiday
- enhanced company sick and family friendly
pay
- access to paid SVQ qualifications and a wide range of learning and development
opportunities
- funded Disclosure Scotland and Scottish Social Services Council
memberships
- defined contribution pension scheme with generous employer contributions plus salary
exchange and additional voluntary contribution options
- access to a Salary Exchange car leasing scheme,
subject to the terms of the scheme
- life assurance scheme providing death in service
benefits
- healthcare cash plan for employees (and dependents) to support health and wellbeing plus
discounts on shopping, restaurants, and other services
- employee assistance programme for employees and
their immediate household dependants to support health, mental and financial well-being
- access to
purchase annual corporate clothing vouchers
- annual flu vaccination
- access to a credit union
savings and borrowing scheme
- cycle to work scheme
- access to discounts on mobile airtime plans
and much more!
For a full list of benefits available to employees, please see the following link -
linkliving.org.uk/work-with-us
This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from
working with children or protected adults will not be considered for this position. Link will meet the cost of
any new PVG scheme membership or membership update.