Unleash Your Potential: Help us Change Lives?

Because People MatteratTurning Point Scotland, why not join us to reach your full potential.

Our Turning Point Scotland Service inEdinburghare looking for an enthusiastic and dynamicBusiness Administration Manager, who is motivated to work as part of our thriving and diverse team.

Your ability to work on your own initiative, manage and prioritise a busy work schedule and demonstrate attention to detail is essential. Along with your excellent communication, interpersonal and organisational skills and experience of working in a proactive and flexible way you will support our team in delivering the highest standard of Care and Support in our Edinburgh Visiting Homelessness Service.

If this is, you then join us as ourBusiness Administration Manager.

Edinburgh Visiting Housing Support Service

Turning Point Scotland is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland, delivering support to around 2000 individuals on any given day, 4500 per year.

We believe that in many cases, Homelessness is entirely preventable. Where Homelessness is not or cannot be, prevented the experience should be brief and non-recurring.

We provide support to people who are;

• Experiencing Homelessness
• At risk of Homelessness; and / or
• Need some support to protect their home

Our Edinburgh Visiting Housing Support Service provides Housing Support to people who are at risk of becoming homeless, who are homeless or who have recently experienced homelessness to move to or keep settled accommodation and gain independent living skills.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

Please note that IT skills are required for all our vacancies.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

In this role, you will lead Change Mental Health’s trust fundraising activities to sustain current services and generate new income for the organisation. You will develop fundraising strategies and lead on developing and writing bids to Trusts and Foundations. You will work closely with the Head of Fundraising and Director of Development, as well as other colleagues, to ensure that we maximise opportunities to identify funds for our existing and new local and national services. You will project manage and lead our tenders for services and contribute to ensuring the organisation remains tender ready.

You will oversee the quality and integrity of our fundraising to ensure we meet the highest standards, protecting the brand and reputation of Change Mental Health.

Essential Criteria:

Fundraising Experience: You will have a proven track record in trust fundraising but also an interest in other areas of fundraising. You’ll be keen to be part of the wider team’s activities, supporting the writing of corporate proposals or getting involved in individual giving or community fundraising.

Excited by growth: You will be ambitious and proactive and relish the opportunity to support the charity to achieve its ambitious goals.

Strategic: You will enjoy thinking strategically to map out the needs of the charity and the ways in which this can be aligned with opportunities for financial support from funders

Relationship Management: You’ll have a proven track record of developing positive relationships with staff at all levels, as well as partner and funder organisations. This will include developing detailed funding propositions in collaboration with project staff. You will thrive working with funders and partners on a day -to-day basis, be a self-starter and have high standards for yourself and others.

Creative and Innovative:You will have a creative approach, with an ability to write interesting and engaging proposals.

Passionate about writing:You’ll enjoy the writing about the work we do and showcasing this to potential funders in a way that engages them effectively. You’ll have excellent written and spoken communication skills, and confidence writing for different audiences/contexts.

You will need to have experience of:

• Responding to funding opportunities and developing attractive funder-focussed proposals
• Producing impact and evaluation reports for funders
• Multi-tasking and managing multiple complex and multi-faceted projects.
• Building pipelines and cases for support in response to organisational needs.
• Developing and reporting on complex budgets
• Solid IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases.
• Sound understanding of relevant fundraising regulations and GDPR.

Desirable Criteria:

• Experience of managing staff and/or volunteers
• Experience of successful fundraising or relationship management outside of Trusts and Grants
• Experience in engaging with emerging technology and fundraising platforms

General Duties

• Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.
• Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
• As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a supporter, donor or activist.
• To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns.
• To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role.
• To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday
• Paid Mental Wellbeing Days
• Professional development including funded opportunities.

This role will involve carrying out a range of administrative tasks for our UpStream youth counselling team in Glasgow. Tasks include responding to enquiries from members of the public and participants, managing appointments and referrals, supporting the team with publicity and communications, and helping gather and organise data for monitoring and evaluation.

We are looking for candidates with experience in administration who are organised and confident using systems and technology. The role requires someone who communicates warmly and confidently with people from a wide range of backgrounds, helping to create a welcoming and supportive first point of contact for the service. The role will also involve providing flexible administrative support and occasionally assisting with project activities.

As Bethany is a Christian organisation this post carries an Occupational Requirement in line with Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment. Successful applicants for this post will require membership of the PVG scheme.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

In this role you will support all areas of fundraising and in particular drive Community Fundraising, Individual Giving and Corporate Fundraising. This will involve helping individuals who choose to fundraise for us, developing relationships with local partners, and growing income through events, activities and supporter led challenges.

You will shape and deliver our fundraising programme, creating simple but innovative experiences for supporters; making sure they feel appreciated and connected to our work. This is a hands-on role and you’ll be involved in everything from planning community events to speaking with individual fundraisers, attending local events and finding new opportunities for support.

You will work confidently and independently, using my own experience and judgement to prioritise tasks, solve problems and manage my own workload. You’ll also work closely with colleagues across fundraising and communications so that fundraising plays a strong part in the wider development of the charity.

Key Responsibilities:

Building Community Support

• Develop relationships with individual fundraisers, volunteers, community groups, schools, and local businesses.
• Look for new opportunities for community support and act on them.
• Provide friendly, timely and supportive communication to everyone who chooses to fundraise for us.

Events and Activities

• Support and grow income from mass participation events, challenges and supporter-led activities.
• Help plan, promote and deliver community events, ensuring supporters have a positive experience from start to finish.

Corporate Relationships

• Account manage current key corporate relationships.
• Work closely with the Business Development Manager to steward and engage with prospective corporate partners.
• Develop new corporate relationships

Volunteer Involvement

• Develop volunteer opportunities to support the fundraising team, and wider organisation, as well as recruit for and build a pool of dedicated volunteers.
• Help develop a positive volunteer experience.

Organisation and Reporting

• Keep accurate records across our CRM systems (including Donorfy and Monday.com) and contribute to income reporting and forecasting.
• Take responsibility for maintaining high data quality and ensuring supporter information is recorded accurately and consistently
• Work with colleagues to ensure good processes, clear messaging and consistent supporter journeys.

Working Across the Charity

• Work closely with both Fundraising Managers and Head of Fundraising to implement the fundraising strategy.
• Collaborate regularly with colleagues across development, communications and service delivery.
• Represent the charity confidently at community events, meetings and presentations.
• Support the wider work of the fundraising team as needed.

Essential Criteria:

• Experience in fundraising that allows you to step into a busy fundraising environment and take ownership quickly.
• Ability to work independently with confidence, using initiative to manage competing demands.
• A track record of generating income and exceeding targets.
• Confident in building relationships with a wide range of people.
• Strong organisational skills and the ability to balance different priorities.
• Clear written and verbal communication skills.
• Great understanding of supporter care and engagement.
• Good financial awareness and the ability to work to budgets.
• Great IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases
• A positive attitude and willingness to get stuck in.
• Knowledge of fundraising regulations and GDPR.
• Strong attention to detail with a methodical approach to recording, processing and reporting data.

Desirable Criteria:

• Working with community organisations or local partners.
• Experience delivering events or mass participation fundraising.
• Experience in working across multiple income streams.
• Experience of supporting or coordinating volunteers.
• Fundraising qualification (or similar).

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday
• Paid Mental Wellbeing Days
• Professional development including funded opportunities.