Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

In this role you will support all areas of fundraising and in particular drive Community Fundraising, Individual Giving and Corporate Fundraising. This will involve helping individuals who choose to fundraise for us, developing relationships with local partners, and growing income through events, activities and supporter led challenges.

You will shape and deliver our fundraising programme, creating simple but innovative experiences for supporters; making sure they feel appreciated and connected to our work. This is a hands-on role and you’ll be involved in everything from planning community events to speaking with individual fundraisers, attending local events and finding new opportunities for support.

You will work confidently and independently, using my own experience and judgement to prioritise tasks, solve problems and manage my own workload. You’ll also work closely with colleagues across fundraising and communications so that fundraising plays a strong part in the wider development of the charity.

Key Responsibilities:

Building Community Support

• Develop relationships with individual fundraisers, volunteers, community groups, schools, and local businesses.
• Look for new opportunities for community support and act on them.
• Provide friendly, timely and supportive communication to everyone who chooses to fundraise for us.

Events and Activities

• Support and grow income from mass participation events, challenges and supporter-led activities.
• Help plan, promote and deliver community events, ensuring supporters have a positive experience from start to finish.

Corporate Relationships

• Account manage current key corporate relationships.
• Work closely with the Business Development Manager to steward and engage with prospective corporate partners.
• Develop new corporate relationships

Volunteer Involvement

• Develop volunteer opportunities to support the fundraising team, and wider organisation, as well as recruit for and build a pool of dedicated volunteers.
• Help develop a positive volunteer experience.

Organisation and Reporting

• Keep accurate records across our CRM systems (including Donorfy and Monday.com) and contribute to income reporting and forecasting.
• Take responsibility for maintaining high data quality and ensuring supporter information is recorded accurately and consistently
• Work with colleagues to ensure good processes, clear messaging and consistent supporter journeys.

Working Across the Charity

• Work closely with both Fundraising Managers and Head of Fundraising to implement the fundraising strategy.
• Collaborate regularly with colleagues across development, communications and service delivery.
• Represent the charity confidently at community events, meetings and presentations.
• Support the wider work of the fundraising team as needed.

Essential Criteria:

• Experience in fundraising that allows you to step into a busy fundraising environment and take ownership quickly.
• Ability to work independently with confidence, using initiative to manage competing demands.
• A track record of generating income and exceeding targets.
• Confident in building relationships with a wide range of people.
• Strong organisational skills and the ability to balance different priorities.
• Clear written and verbal communication skills.
• Great understanding of supporter care and engagement.
• Good financial awareness and the ability to work to budgets.
• Great IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases
• A positive attitude and willingness to get stuck in.
• Knowledge of fundraising regulations and GDPR.
• Strong attention to detail with a methodical approach to recording, processing and reporting data.

Desirable Criteria:

• Working with community organisations or local partners.
• Experience delivering events or mass participation fundraising.
• Experience in working across multiple income streams.
• Experience of supporting or coordinating volunteers.
• Fundraising qualification (or similar).

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday
• Paid Mental Wellbeing Days
• Professional development including funded opportunities.

The Redress Support Service provides support for people who are applying to Scotland's Redress Scheme. The Scheme has been set up for survivors of historical child abuse in care in Scotland. It was set up to recognise and acknowledge what happened to them, and the harm which this caused. At the end of the process, survivors may receive a payment, an apology for the abuse they suffered, and emotional support.

The In Care Survivors Alliance was commissioned to provide support alongside this process. In December 2021, the Alliance established its second service to provide this: the Redress Support Service. You may read more about the service here: redress-support.scot

Our partnership approach is rooted in understanding that the impact of childhood trauma is individual and lifelong. We recognise that the experience of abuse in care often means people may face significant barriers to accessing much needed help.

As importantly, everyone we support will have different needs and have insight about what will work best for them. We provide a safe and trusted space for people to explore what is most important to them and to access tailored help toward their goals.

As Impact & Evaluation Lead, you’ll be responsible to plan, design and complete evaluation activity that can assess RSS progress towards its strategic objectives.

You’ll work closely with our Innovation and Improvement team, and other Impact & Evaluation Leads to ensure consistency of approach to evaluation across the organisation, ensuring that Penumbra’s experience and insight from other programmes is applied in Redress Support Service. You will manage data gathering and report writing activities within the Programmes team, to inform service improvement and programme development in collaboration with our partners.

As a mental health charity, we value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a range of employee benefits, and we can promise you’ll be inspired by some amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

Feniks Counselling, Personal Development and Support Services Ltd. is seeking a passionate and driven Policy Development Officer to champion the rights of Polish and other Central and Eastern European (CEE) communities in Scotland.

This is an exciting opportunity to shape policy, influence decision-makers and amplify community voices at local and national level.

The Role

You will lead on policy and advocacy work, engaging with stakeholders including statutory services and the Scottish Government. Working closely with colleagues and community members, you will gather evidence, develop briefings and consultation responses, raise awareness of key issues, and support greater civic participation.

The role is primarily home-based, with occasional office attendance and travel as required. We warmly welcome applications from candidates based outside Edinburgh.

About You

You will bring at least two years’ experience in policy or advocacy work, excellent research and report-writing skills, and confidence engaging with stakeholders at all levels. Fluency in English and Polish is essential.

We are looking for someone who is self-motivated, collaborative and committed to equality, human rights and social justice.

Annual leave:34 days per annum, pro rata

Feniks is seeking a dedicated and compassionate Polish Community Link Worker to support mainly the Polish community in Edinburgh to access public and third-sector services. This is an exciting opportunity to join a well-established organisation working to improve the wellbeing and protect the rights of Central and Eastern European communities.

About the role

The Link Worker will provide information, advice and guidance to individuals, helping them overcome barriers and access appropriate services. The postholder will support clients with practical, emotional, health, education and welfare needs, and where necessary accompany them to appointments.

Working closely with healthcare professionals, social services and community organisations, you will play a key role in social prescribing and advocacy. You will also contribute to awareness-raising through social media, maintain accurate case records in line with GDPR, and support monitoring and reporting processes.

The role forms part of Feniks’ wider advocacy work supporting the rights of the Polish community in Scotland.

About you

You will have at least two years’ experience in a similar role working directly with marginalised or hard-to-reach groups.

You will demonstrate:

• Experience supporting vulnerable individuals facing complex issues
• Strong assessment and problem-solving skills
• Excellent written and verbal communication skills
• Fluency in both English and Polish (essential)
• Good knowledge of issues affecting CEE communities, including mental health, social exclusion and immigration matters

A relevant qualification (for example, in social work, healthcare, psychology, community development or similar) is desirable.

Additional information

The role may involve occasional evening or weekend work. Some office and face-to-face work will be required. The successful candidate will be required to join the PVG Scheme.

Feniks offers a supportive team environment and in-house clinical supervision in recognition of the emotional demands of the role.

If you are passionate about equality, human rights and supporting communities to thrive, we would be delighted to hear from you.