Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.

You will lead one of our five newly formed areas, supporting a group of shops and the teams who make them special.

You’ll:

• Inspire and coach Shop Managers, helping them grow and succeed
• Drive income and shape great customer experiences across your area
• Support volunteer recruitment and create a positive, inclusive culture
• Champion high standards, compliance, and safe working practices
• Get involved in new shop openings and the development of our estate
• Build relationships in local communities to raise awareness and support
• Encourage innovation and help bring new ideas to life
• Be a visible, hands-on leader through regular shop visits and weekend working on a rota

This role is varied, purposeful, and full of opportunities to make a meaningful impact.

What You’ll Bring

We’re looking for someone who:

• Has experience leading across multiple retail sites
• Enjoys developing people and helping others shine
• Is confident using data, KPIs, and commercial insight to drive decisions
• Communicates clearly, openly, and with compassion
• Can balance the practical demands of operations with a warm, people-first approach
• Understands the unique strengths and challenges of charity retail
• Values diversity, inclusion, and creating welcoming environments for all

You don’t need formal qualifications — what matters most is your leadership experience,your passion for retail, and your commitment to making a difference.

Why Join Us?

This is a chance to shape something new.

You’ll step into a supportive team, influence how our structure beds in, and help us build consistency, confidence, and pride across our shops.

You’ll have:

• The opportunity to lead meaningful change
• A real voice in how we grow and improve
• A role where your work directly supports people across Scotland
• A culture where we care about each other and celebrate success together

Most importantly, you’ll be part of a charity that puts people at the heart of everything we do.

Would you love to support community organisations to become more resilient? Do you have experience of managing programmes or grant funding?

We are looking for a motivated and committed individual to lead on the delivery and development of our key programmes that support development trusts to strengthen their organisations, build resilience and increase their impact in communities across Scotland.

This role is office-based, working in DTAS’ offices in Edinburgh but with the potential for some home working.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

In this role, you will lead Change Mental Health’s trust fundraising activities to sustain current services and generate new income for the organisation. You will develop fundraising strategies and lead on developing and writing bids to Trusts and Foundations. You will work closely with the Head of Fundraising and Director of Development, as well as other colleagues, to ensure that we maximise opportunities to identify funds for our existing and new local and national services. You will project manage and lead our tenders for services and contribute to ensuring the organisation remains tender ready.

You will oversee the quality and integrity of our fundraising to ensure we meet the highest standards, protecting the brand and reputation of Change Mental Health.

Essential Criteria:

Fundraising Experience: You will have a proven track record in trust fundraising but also an interest in other areas of fundraising. You’ll be keen to be part of the wider team’s activities, supporting the writing of corporate proposals or getting involved in individual giving or community fundraising.

Excited by growth: You will be ambitious and proactive and relish the opportunity to support the charity to achieve its ambitious goals.

Strategic: You will enjoy thinking strategically to map out the needs of the charity and the ways in which this can be aligned with opportunities for financial support from funders

Relationship Management: You’ll have a proven track record of developing positive relationships with staff at all levels, as well as partner and funder organisations. This will include developing detailed funding propositions in collaboration with project staff. You will thrive working with funders and partners on a day -to-day basis, be a self-starter and have high standards for yourself and others.

Creative and Innovative:You will have a creative approach, with an ability to write interesting and engaging proposals.

Passionate about writing:You’ll enjoy the writing about the work we do and showcasing this to potential funders in a way that engages them effectively. You’ll have excellent written and spoken communication skills, and confidence writing for different audiences/contexts.

You will need to have experience of:

• Responding to funding opportunities and developing attractive funder-focussed proposals
• Producing impact and evaluation reports for funders
• Multi-tasking and managing multiple complex and multi-faceted projects.
• Building pipelines and cases for support in response to organisational needs.
• Developing and reporting on complex budgets
• Solid IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases.
• Sound understanding of relevant fundraising regulations and GDPR.

Desirable Criteria:

• Experience of managing staff and/or volunteers
• Experience of successful fundraising or relationship management outside of Trusts and Grants
• Experience in engaging with emerging technology and fundraising platforms

General Duties

• Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.
• Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
• As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a supporter, donor or activist.
• To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns.
• To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role.
• To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday
• Paid Mental Wellbeing Days
• Professional development including funded opportunities.