We are looking for an enthusiastic person to join our growing team here at, The Facilities Coordinator will ensure that the Haven Centre remains safe, functional, and welcoming for all participants, staff, and partner organisations. This role involves general maintenance, minor repairs, setting up spaces for sessions, and assisting with health and safety compliance

We have an exciting opportunity for a Receptionist to join our Head Office Team located at Granton Square, Edinburgh.

Autism Initiatives works positively alongside autistic people, their families and carers to provide specialist services tailored to each individual.

Our head office building is shared with our Edinburgh Outreach services, creating a closely connected working environment. As Receptionist you will act as the first point of contact, providing a friendly and professional service to all callers and visitors. You will undertake a variety of administrative duties to support the smooth and efficient operation of Head Office Scotland. Please refer to the job description for further detail.

This role is delivered as a job share between two post holders. Working days for this post will be Monday to Wednesday, with fixed working hours of 8.30 am – 4.30 pm.

Benefits of working with us include:

• 31 days pro rata Annual Leave, including Bank holidays
• Your birthday off every year, to treat yourself!
• Auto-enrolment pension scheme
• Employee Assistance Programme
• Medicash Healthcare Plan
• Eligibility to become a Blue Light Card Member for online & high street discounts

Ideally you will have a working knowledge of reception duties including Microsoft Office packages. At times you will be dealing with multiple callers and visitors therefore you must be able to adapt your communication style and use your own initiative to problem solve. You must also appreciate the need to respect the confidentiality of individuals and their information.

The successful candidate will be required to apply for a Level 1 Disclosure check from Disclosure Scotland. Autism Initiatives will cover the cost of the application.

Please note we are unable to sponsor or take over sponsorship of an employment Visa at this time.

Overall Purpose

Manage the coordination and delivery of qualifications within ARC Scotland’s assessment centre, ensuring it meets all Qualifications Scotland’s requirements. Contributing to the delivery of ARC Scotland’s workplan, vision and mission.

Leadership

• Work with the Head of Accredited Training to deliver ARC Scotland’s overarching workplan.
• Provide support and guidance to the administration team.
• Recruit, induct, manage and support (as the first point of contact) the team of freelance contractors delivering high quality assessment and verification across the assessment centre.
• Coordinate the deployment of freelance contractors in the delivery of accredited qualifications across Scotland.
• Manage and facilitate the standardisation of assessment and verification activity in accordance with Qualifications Scotland’s requirements.
• Contribute to the ongoing strategic planning and development of ARC Scotland.
• Facilitate and / or contribute to relevant ARC Scotland meetings.
• Deputise for the Head of Accredited Training in their absence.

Key Responsibilities

• Be the first point of contact between ARC Scotland and Qualifications Scotland in accordance with their requirements.
• Maintain ARC Scotland’s compliance with Qualification Scotland’s requirements.
• Be the first point of contact with Qualifications Scotland in coordinating external verification activity, approval applications and ensuring any recommendations are implemented timeously.
• Manage partnerships between ARC Scotland and customers (managing existing resources in retaining and gaining new business along with the Head of Accredited Training).
• Review, update and refresh ARC Scotland’s policies and procedures in line with current legislation and Qualifications Scotland guidelines and ensuring they are implemented.
• Ensure suitable records are maintained and updated in accordance with the requirements of Qualifications Scotland and ARC Scotland’s data management policy.
• Communicate changes and updates to and from Qualifications Scotland to all relevant parties.
• Notify Qualifications Scotland of any changes which may affect the centre’s ability to meet the quality assurance criteria.
• Carry out assessment and verification activity as required to maintain competence and quality assurance standards.
• Discuss monthly candidate progress reports with freelance assessors and verifiers and provide partner organisations with regular updates. Agree and implement remedial action where required progress has not been made.
• Monitor payment claims against assessment and verification time claimed.
• Gather, process and analyse feedback as part of the quality assurance processes within ARC Scotland. Use feedback to promote services or to address areas of improvement identified timeously.
• Support the development and implementation of communication and marketing strategies within ARC Scotland.
• Conduct any investigations required in accordance with ARC Scotland’s policies and procedures.

Other

• Deliver training as required.
• Be flexible in approach and adaptable in managing own workload.
• Work flexible hours and be able to travel throughout Scotland as required.
• Undertake CPD to maintain competence in accordance with relevant assessment strategies, and ensure freelance contractors do the same.

About Brew & Blether

Brew & Blether is a warm, person‑centred, home-based support service for adults living with long‑term conditions, disabilities, cancer journeys, and unpaid carers. Over a gentle, four‑week block of support, we provide light-touch practical help, friendly conversation, and confidence-building support that helps people feel more connected, more independent, and more able to manage at home.

The service reduces isolation, improves wellbeing, supports smoother hospital discharges, and helps individuals access long-term community connections. The Mental Health & Wellbeing Fund through Community Solutions supports this role.

The Role

As our Brew & Blether Coordinator, you will deliver practical, compassionate, early‑intervention support directly to people in their homes. You’ll build trusting relationships, offer companionship, and help people link into wider services and supports. This is a highly rewarding role where “care without the clock” is central.

Full job description can be downloaded below.