We are currently seeking to enhance our Board of Directors through the recruitment of suitable volunteers. A commitment to young people and youth work is essential and experience in GDPR, management of voluntary organisations or strategic development would be advantageous.

The Board of Directors meet bimonthly at our main office in Dumbryden Drive. Meetings are in the evening but the dates of meetings are agreed by Board Members. There is no remuneration for Board Members, however, all reasonable expenses are reimbursed.

This role is subject to PVG Membership.

A Directors role and Privacy Notice can be found here: youthagency.co.uk/wp-content/uploads/Directors-Role-Privacy-Notice-2025.doc

For over 200 years, Right There has been at the forefront of supporting people and communities across Scotland. Each year, we work alongside almost 4,000 children, families and individuals affected by poverty, homelessness, addiction and fractured relationships.

We believe everyone deserves an equal chance to create a safe and supportive place to call home, not just a roof, but somewhere they feel protected, accepted and able to rebuild their lives. Every journey is different, so we tailor our response to the individual, challenge stereotypes and work without judgement.

As we respond to a national housing emergency and enter our next strategic planning cycle, we are seeking an exceptional Chair of the Board of Trustees to help shape the organisation’s next chapter. This is a pivotal leadership role, providing clear direction to the Board, strengthening governance, and supporting the Chief Executive to deliver Right There’s charitable and strategic objectives.

You will be a senior strategic leader with a strong track record in growth, transformation and governance, able to build trusted relationships, influence effectively, and provide constructive challenge. Whilst previous board experience is preferable, we also welcome candidates with senior leadership or executive board experience who are seeking a trustee role for the first time,

Right There is a unique organisation, full of committed people inspired by our values and the mission to create positive change. As Chair, you will play a central role in supporting a highly motivated and passionate Board of Trustees and senior leadership team to safeguard the organisation’s vision, strengthen its impact, and ensure it thrives for the future.

About Open Door Scotland

Open Door Scotland is a youth homelessness charity supporting young people aged 16–25 who are at risk of or experiencing homelessness. Many of the young people we work with are care experienced, facing poor mental health, social isolation, or significant barriers to education, training, and employment. The needs of the young people we

support are often complex, requiring consistent, high quality, and risk-aware operational leadership.

We provide housing-related support across a range of settings, alongside practical, emotional, and developmental support that helps young people stabilize their lives and move towards independence.

While we are proud of our history, our focus is firmly on the future. Demand is increasing, complexity is rising, and we are ambitious about growing our impact. This role is a key part of ensuring we are operationally-strong, inspection ready, and able to expand responsibly.

Job Overview

This is a role for someone who wants genuine ownership. You will oversee people management, rotas, quality assurance, compliance, and operational performance, while working closely with the CEO on risk, improvement priorities, and service development.

The Service Manager holds day-to-day accountability for operational delivery, quality, staffing - working in partnership with the CEO on strategic and organisational risk. They will also deputise for the CEO when they are on leave.

This role requires someone who can work with a high degree of autonomy, make sound judgements under pressure, and establish strong operational grip quickly (with an agreed 30/60/90 day plan).

Why join us now?

A senior role with real autonomy– trusted to lead operations and make decisions

A moment of change – new leadership, renewed ambition, and scope to do things better

The chance to shape systems and culture – not just inherit them

Visibleimpact – your leadership directly affects the lives of vulnerable young people

A values-ledorganisation – focused on dignity, accountability, and quality

The Youth Agency are looking for youth workers with experience of working/volunteering with young people in youth club/drop in settings or detached work.

We would also be interested to hear from people with experience in related fields who would like to develop youth work skills.

Applicants should possess the following qualities:

• Ability to think on your feet, act quickly and respond to situations
• Common sense and initiative
• Observant and thorough with excellent attention to detail
• Non-judgemental, competent, conscientious and self-aware

Successful candidates will have access to a non-contributory pension scheme, full annual leave/public holiday entitlements and comprehensive training opportunities.