Join our team this season and inspire a love for Scotland’s marine wildlife!

Are you passionate about delivering outstanding customer experiences and sharing the wonders of Scotland’s marine and coastal environment? As a Visitor Experience Assistant, you’ll be the friendly face of the Scottish Seabird Centre, welcoming visitors and ensuring their time with us is unforgettable – and inspiring a love for seabirds, wildlife and our seas.

This dynamic role offers the chance to engage with people across our welcome desk, retail shop, Discovery Experience, and boat trips, while also supporting our café during busy periods. No two days will be the same as you help visitors connect with our mission and create lasting memories.

You’ll play a vital role in bringing our charitable work to life—whether by guiding visitors through our interactive exhibits and live camera feeds, recruiting new members for our charity, or sharing fascinating insights about Scotland’s wildlife. This is a fantastic opportunity to develop your skills in customer service and environmental education - all while working in a stunning coastal setting.

The Scottish Seabird Centre

The Scottish Seabird Centre (SSC) works to ensure that Scotland’s seas and coasts are alive with wildlife, celebrated and protected by all. We act to save seabirds and restore Scotland’s marine environment through conservation, learning, and unforgettable wildlife experiences:

Conservation– We manage internationally important seabird islands, including Bass Rock, which is home to one of the largest gannet colonies in the world, and Craigleith, where our community conservation project, SOS Puffin, has quadrupled the population of breeding puffins.

Learning – We seek to build an understanding of and a passion for the marine environment. Over 60,000 children and young people have engaged with our education programme.

Experience – We operate one of the leading nature visitor centres in the UK, welcoming over 170,000 visitors a year, and were awarded the Gold Green Tourism Award in April 2025.

Physical Requirements:

This role involves active, hands-on work, including standing and moving for extended periods. We welcome applications from all candidates and will consider reasonable adjustments to enable applicants with disabilities to perform the role.

Key Responsibilities

Welcome and Inspire Visitors

Greet visitors with enthusiasm, providing information about our exhibits, activities, and charitable work.

Help visitors make the most of their visit, from booking boat trips and Discovery Experience sessions to processing admissions and memberships.

Promote donations and memberships, sharing and helping grow the impact of our conservation efforts.

Deliver Engaging Experiences

Bring our Discovery Experience to life by engaging visitors, supporting them to explore our interactive exhibits and live camera feeds.

Work closely with our volunteers, who work with the staff team to engage visitors and ensure all activities run smoothly.

When required, deliver presentations and other activities to engage and educate our visitors about the incredible seabirds and marine wildlife in the area (training provided).

Retail and Customer Service

Staff our Information and Retail counter, greeting visitors, dealing with enquiries and encouraging them to visit the Discovery Experience and take part in other activities.

Process retail sales, ensure displays are inviting and stock is well-managed.

Provide excellent service at the till and online, helping customers find the perfect sustainable souvenirs!

Boat Trips (Seasonal, March–October)

Process bookings, share exciting details about what visitors might see, and respond to any enquiries they might have.

Manage cancellations or refunds.

The One World Shop was established over 40 years ago and has played a lead role in the Fair Trade movement in Scotland, including helping Edinburgh and Glasgow become Fairtrade cities and Scotland to become a Fair Trade Nation.

As well as running a thriving city centre shop, we have an online shop and we support schools, faith groups and local businesses to learn about and sell fair trade products. We currently employ 7 paid staff and over 20 volunteers. Our aim is to reduce poverty in deprived areas of the world through trading fairly and we are committed to reducing our carbon footprint and promoting low-carbon living.

We are seeking to appoint several new voluntary Management Committee members; we are particularly looking at people with skills and experience in any of the following:

• Human Resources
• Property, leases, surveying
• Retail sales and management
• Business management
• Finance, funding, ethical investment

Board meetings are held every two months by Zoom or occasionally in the shop.

The Scottish Railway Preservation Society (SRPS) exists to educate the general public in the history of railways in Scotland. It is dedicated to preserving, operating, and celebrating Britain’s railway history. Our mission is to maintain our historic line, rolling stock, and visitor experience for future generations. As a registered charity, we rely on a blend of volunteers, staff, donors, and supporters to keep the railway running. It achieves this through operation of the Museum of Scottish Railways, Bo’ness & KinneilRailwayandSRPSRailtours Ltd.

You will be responsible for maintaining accurate financial records, processing day‑to‑day transactions, supporting the Financial Controller & Finance Director with ensuring up-to-date compliance with Companies Act Regulations, Charity Accounting & Regulatory Standards (FRS / SORP), and OSCR guidelines. This role is ideal for a ‘hands on’ individual with an ‘above & beyond and can do’ attitude, who enjoys working in a friendly, mission‑driven environment and wants to contribute to the preservation of railway heritage.

You will bring strong bookkeeping skills, attention to detail, and a positive, collaborative approach even when there are pressures or tight deadlines. Experience in the charity sector is essential; with experience of the heritage sector helpful - what matters most is accuracy, reliability, a positive approach and a willingness to improve processes and service levels.

In return, you will work in a unique setting where no two days are the same. You would be supported by the Financial Controller and a wider pool of volunteers who support our financial processes.

More details are available at srps.org.uk/recruitment

An exciting opportunity has arisen to join our team of paid staff and volunteers in providing free and confidential advice to Clackmannanshire residents. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county.

We have been delivering a valuable, high-level service to the community of Clackmannanshire for nearly 60 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Debt and Benefits.

The Bureau is looking for a highly motivated team player to undertake this role which will include session supervision to support our trainees and volunteers, as well as casework depending on our rota and the candidate’s experience. The ideal candidate will have experience of session supervision within a CAB, however, experienced advisers who can demonstrate effective leadership and communication skills will also be considered.

Clackmannanshire Citizens Advice Bureau typically delivers over 20 funded advice projects each year and there are likely to be exciting opportunities to train alongside and support our debt and energy advice teams.

There is a requirement to ensure that all work conforms to the bureau's systems and procedures and the Citizens Advice Quality standard. Case records must be maintained for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

All advisers are required to assist with social policy work by providing information about clients' circumstances.

This role provides an excellent opportunity based at our premises in Glebe Hall, Burgh Mews, Alloa.

Applicants should demonstrate strong oral and written communication skills, enthusiasm, strong social awareness and an excellent team player, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems and Microsoft Office.

This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however they choose to access it.

Employee Benefits

Benefits of working with Clackmannanshire Citizens Advice Bureau are, annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company ebikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times