About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for an experienced and strategic Volunteer Training & Development Manager to lead our training and volunteer development function. Reporting to the Head of Volunteer Operations, you’ll manage a multi-disciplinary team and ensure our volunteers are trained, supported and equipped to deliver high-quality services in communities and at events nationwide.

This is a senior leadership role combining operational delivery with strategic improvement. You will:

• Line manage Trainer/Assessors, Volunteer & Youth Development Officers and training support staff
• Lead capacity planning, rostering and resource management
• Oversee safeguarding and fulfil the Designated Protection Officer role
• Implement and improve systems, policies and training standards
• Monitor KPIs and drive service improvement
• Develop clear volunteer learning and progression pathways, including youth programmes
• Oversee training budgets and ensure value for money
• Contribute to organisational strategy and annual business planning

You’ll thrive in this role if you:

• Have proven experience leading training and development teams
• Hold a recognised training/assessor qualification
• Bring strong operational planning and people management capability
• Understand safeguarding, compliance and quality assurance frameworks
• Are confident in influencing senior stakeholders and external partners
• Use data and digital systems to inform decisions and improve performance

This role includes periodic evening and weekend working, participation in an on-call rota, and occasional operational or emergency event cover as required.

St Andrew’s First Aid is Scotland’s national first aid charity with a proud 140-year heritage and a strong public reputation.

We are seeking an experienced Communications and Engagement Lead to take ownership of our external and internal communications — strengthening visibility, reputation and engagement across Scotland.

This is a senior communications role reporting to the Executive Director of Marketing, Communications and Inward Investment.

You will:

• develop and deliver an integrated communications and engagement strategy
• lead media relations and reputation management
• act as a senior advisor to leadership on messaging and reputational risk
• oversee storytelling across volunteering, training and community impact
• lead digital communications strategy across social and online channels
• strengthen internal communications for staff and volunteers
• use insight, performance data and audience feedback to improve impact
• line manage the Marketing and Content Executive

We are looking for:

• significant communications or PR experience in a charity, public sector or values-led organisation
• demonstrable experience leading digital channels and social strategy
• a track record of delivering high-impact campaigns and securing positive media coverage
• experience handling reputation or crisis communications
• excellent writing and editorial skills
• strong analytical capability and experience using insight to drive decisions
• collaborative leadership and line management experience

This is an opportunity to shape the voice of a respected national charity and play a visible leadership role in how we communicate our impact across Scotland.

About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for two organised, confident and proactive Events Officers to coordinate volunteers, manage client relationships, and ensure events run smoothly and safely. From logistics and equipment planning to volunteer engagement and post-event reviews, you’ll help deliver a professional, high-quality service that keeps people safe.

This is a varied, operational role where you’ll:

• Liaise with event organisers to plan and deliver first aid provision
• Coordinate volunteers, equipment, vehicles and communications
• Support quotes, risk assessments, invoicing and event administration
• Monitor volunteer engagement and resource events effectively
• Lead on logistics, consumables and equipment management
• Conduct post-event reviews to drive continuous improvement

You’ll thrive in this role if you:

• Have experience organising or supporting large-scale events
• Build strong relationships with clients and volunteers
• Are calm under pressure and solutions-focused
• Understand health & safety in an events environment
• Are confident using Microsoft Office

About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for two proactive, relationship-focused Volunteer Development Officers to support, develop, and engage our volunteers. You’ll work closely with Regional Development Groups, Company Commandants and head office colleagues to ensure our volunteering function runs smoothly and continues to grow.

This is a varied and people-centred role where you’ll:

• Support volunteer recruitment, induction, training and retention
• Act as a key point of contact to resolve issues and strengthen engagement
• Help develop clear training and progression pathways
• Gather volunteer feedback and champion continuous improvement
• Support conduct, performance and safeguarding matters where required
• Become a “super user” of our Volunteer Relationship Management system

You’ll thrive in this role if you:

• Have experience in volunteering, community development or the third sector
• Build trusted relationships and communicate confidently
• Are organised, resilient and solutions-focused
• Understand health & safety and safeguarding responsibilities
• Are comfortable using Microsoft Office

Some evening/weekend work, as well as occasional on-call support, will be required.