We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow
their own passions and discover talents they never knew they had. Because when you prove yourself that you’re
ready for anything nothing can hold you back.
Do you want to be part of that?
The Operations Manager is responsible for managing a team of geographically dispersed Operations Officers to support
the operational delivery and development of the Duke of Edinburgh’s Award (DofE) across Scotland.
Operations Officers directly support a variety of Licensed Organisations (LOs) comprising mainly of schools, but they
also work with other organisations including colleges, local authorities, charities, pupil referral units, youth
groups and young offender institutions. The Operations Manager role involves managing, coaching, and supporting
Operations Officers to undertake their role and building strong partnerships to increase DofE’s engagement
across communities in Scotland.
As a DofE country team, our focus is on building capacity within our licensed organisations to support more young
people to engage with DofE and on identifying and stewarding strong partnerships within local communities to
increase engagement with DofE, particularly within those communities who face barriers to participation. Line
managed by the Senior Operations Manager, the Operations Manager is an active and engaged member of the Scotland
Team, which is chaired by the Scotland Director. The Operations Management team is responsible for delivering on
the Scotland business plan and strategic goals in line with UK wide national strategy.
The role will be field-based and when not attending meetings, employees will work from home. You will need to have an
appropriate home office set up and live within or near the portfolio area.
What we are looking for:
We are looking to recruit a dynamic, proactive, and effective team player with extensive people management experience
to join the Scotland team. You will report to the Senior Operations Manager and will be responsible for the
day-to-day management of your Operations team and delivery of the DofE Scotland business plan. The role will
also involve contributing to national working groups to support our charity wide strategic goals.
You will be a passionate advocate for the work of the DofE and be driven to realise the charity’s strategic
ambition.
Benefits
We offer excellent staff benefits including a generous pension contribution, an employee assistance programme,
healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days
paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in
service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be
required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including
references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a
health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as
the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
About The Duke of Edinburgh's Award
The Duke of Edinburgh’s Award is a renowned charity that empowers young people by offering life-changing programs.
With a vision of Youth Without Limits, their aim is to provide over a million young individuals, particularly
those facing marginalisation, the opportunity to participate in their transformative initiatives within the next
five years. By supporting young people in acquiring new skills, overcoming obstacles, and building confidence
and resilience, they promote personal growth and development.
The organisation operates by licensing and supporting various institutions like schools, colleges, youth groups, and
hospitals to run their programs. They prioritise the safety of participants and have taken necessary measures to
ensure it. Additionally, The Duke of Edinburgh's Award has an Executive Leadership Team that works together
to expand their provision and a team of Trustees who set the strategic direction for the charity.
With an international reach in over 130 countries and territories, the DofE is part of The Duke of Edinburgh’s
International Award Foundation, which aims to provide opportunities to young people globally. The history of the
DofE traces back to 1956 when it was initially launched for boys. Over the years, it has evolved and now offers
programs for young people aged 14 to 24, focusing on four key sections: Volunteering, Physical, Skills, and
Expedition. The impact of the DofE has been astounding, with millions of young people benefiting from the
program. Even during challenging times like the coronavirus pandemic, the dedication and contributions of DofE
participants have been remarkable.
As the UK recovers, the DofE continues to support and empower young people, playing a vital role in the national
effort. With a rich history and a commitment to youth development, The Duke of Edinburgh’s Award remains a
beacon of opportunity and growth for young individuals across the globe.