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Community and Family Support Worker

  • Part time
  • £25,492 pro-rata
  • On site: Edinburgh
  • Closing 20th February 2026


  • Advertised from 6th February 2026
  • Contract type: Permanent Hours: 15
  • Reference number: 22425

Role

We are looking to appoint a project worker to join our team supporting children, young people and families in South East Scotland. We have key themes of provision across the locality such as Intensive Family Support, Early Intervention (Whole Family Support), Education Support, Family Support for those Affected by Imprisonment, CSE Awareness Raising and Support, Neurodiversity Support. The post holder could be asked to undertake work in any of the delivery areas detailed above depending on need across the locality but the role will focus on work within our service at HMP Edinburgh Visitor Centre

At HMP Edinburgh Visitor Centre we offer practical and emotional support to all family members and visitors and to those who do not go into prison to visit their loved one. We aim to promote a positive visiting experience for anyone visiting a resident in HMP Edinburgh, to provide or signpost to independent and impartical advice, information and support which meets their needs and to voice the needs of families affected by imprisonment.

We aim to provide a safe, relaxing and non-judgemental environment where anyone who has a friend or relatrive in prison can prepare for visiting, get information about prison processes, access a range of individual supports and get help to access other specialist agencies who can support their unique personal circumstances.

The post holder will play a key role in all of these tasks and is likely to have a good understanding of the impact of imprisonment on friends and family, experience of multi agency partnership working and experience using trauma informed approaches to support service users.

The post is for 15 hours per week and the post holder will be part of a rota that includes evenings and weekends

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

  • Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
  • Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
  • The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
  • A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave optionsService related sick pay from day 1
  • Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
  • Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
  • Cycle2work scheme
  • Interest free season ticket loans
  • Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
  • 20% discount at Barnardo's stores
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
  • Free access to round the clock employee assistance program for advice and support
  • Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Application notes

Visit our website to find out more and apply

Closing Date: 20 February 2026

Interview Date: TBC