Would you like to come and work at the number one Students’ Union in Scotland (as voted in the recent Whatuni Student Choice awards)? Strath Union is looking for a talented individual to join our team as First Contact Advice Worker.

The First Contact Advice Worker plays a key role within Strath Union’s Advice Hub, ensuring students receive a welcoming, supportive, and effective first interaction when seeking advice and support. The postholder will provide high-quality front-line assistance, helping students to understand their options, access accurate information, and navigate appropriate support within the Union, the University, or external services.

In addition to triage and signposting, the role includes responsibility for managing a defined caseload under the guidance of senior Advice Hub staff. The postholder will support students to take informed next steps, assist with advice processes, and ensure cases are handled sensitively, confidentially, and in line with agreed procedures. The role contributes to the effective day-to-day running of the Advice Hub, including restocking supplies and supporting outreach activity such as campaigns, stalls, and events to engage directly with students.

Strathclyde Students’ Union is committed to promoting diversity and equality for all and welcomes applications from candidates of all backgrounds. We particularly welcome applications from applicants with disabilities, from ethnic minority backgrounds, and those with diverse sexualities or marginalised gender identities as these groups are underrepresented.

Victim Support Scotland – Empowering People Affected by Crime

Who We Are

Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values:

• Victims Are at the Heart of Everything We Do
• We Care
• We Work with Intent
• We Are Ambitious
• We Persevere

Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role?

This is an exciting opportunity to join our team as a Anti-Social Behaviour Project Coordinator. 21hpw 1-Years Fixed-Term contract with possible extension. Working hours to be agreed between the following days and hours: Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm.

Salary band: £31,890 - £42,109. Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.

Primary location: Broadside House, 2 Powerhall Road, Edinburgh, EH7 4GB. You will be expected to work throughout Edinburgh, Lothian & Borders locality.

As a member of the Service Delivery team, you will be reporting to the Head of Service Delivery, the Anti-Social Behaviour (ASB) Project Coordinator is responsible for the strategic and operational leadership of Victim Support Scotland’s anti-social behaviour service delivery across the organisation.

You will ensure that all ASB-related support is delivered to a high standard, is trauma-informed, victim-centred and rights-based, and is aligned with Victim Support Scotland’s strategic objectives.

You will lead on service development, partnership working, quality assurance, performance management, and monitoring and evaluation for ASB work across VSS.

You will lead the development and delivery of resources, guidance and training to improve support for people impacted by anti-social behaviour, ensuring practical tools are available for landlords, letting agents and other stakeholders in the private rented sector. By improving sector knowledge and pathways to support, the project will help victims feel safer, sustain their tenancy, and recover from harm caused by anti-social behaviour.

You will bring experience from a similar role and a commitment to your own professional development. As a confident and supportive leader, you will know how to motivate others, build trust, and drive performance. You’re comfortable working with data gathering, analysing, and presenting insights that help shape decisions. You believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when you see it. Alongside this, you have a solid understanding of the voluntary and charity sector, and willingness to be flexible in working hours and able to travel as required.

If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!

Further details of this role are available in the job description – Anti-Social Behaviour Project Coordinator

Please note - This post will be subject to a satisfactory PVG check.

What we offer

• Holiday:When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.
• Pension: Save for the further and join the Standard Life Pension. Your future self will thank you. Our generous employer contribution will help you plan for the future.
• Support: Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. We also offer enhanced maternity and paternity pay and access to a credit union.
• Discounts:You will have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more.
• Flexibility and development: We are proud of our flexible and inclusive work policies, which help you balance work and life. Supporting employee development is important to us, we offer comprehensive learning and development opportunities.

Victim Support Scotland – Empowering People Affected by Crime

Who We Are

Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values:

• Victims Are at the Heart of Everything We Do
• We Care
• We Work with Intent
• We Are Ambitious
• We Persevere

Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role?

We are recruiting for a National Support Centre (NSC) Supervisor based in Glasgow. Our (NSC) provides 7-day support to people experiencing crime. The support we provide centres around our National Helpline and online platforms.

We receive and process referrals from across Scotland from Courts, Police, external agencies and people themselves who have been affected by crime. The NSC is very much the first point of contact for people needing our support.

As part of the National Support Centre Team, you will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide National Support Centre function across VSS. When no volunteers are available, you will be required to do direct service delivery. You will ensure that volunteers are supported, knowledgeable and capable of delivering the support that meets the service user’s needs.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

Primary location: Granite House, 31-33 Stockwell St, Glasgow G1 4RZ.

What you’ll need to be successful

We are looking for people who are experienced in a similar role. Someone who has the ability to plan and organise complex workload with shifting deadlines in order to meet specific targets, ensuring quality output and able to demonstrate digital approaches to your area of work. Someone with analytical skills – must be able to understand, collect, analyse, report and present data.

If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!

Further details of this role are available in the job description - National Support Centre Supervisor

Please note - This post will be subject to a satisfactory PVG check.

What we offer

• Holiday:When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.
• Pension: Save for the further and join the Standard Life Pension. Your future self will thank you. Our generous employer contribution will help you plan for the future.
• Support: Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. We also offer enhanced maternity and paternity pay and access to a credit union.
• Discounts:You will have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more.
• Flexibility and development: We are proud of our flexible and inclusive work policies, which help you balance work and life. Supporting employee development is important to us, we offer comprehensive learning and development opportunities.

Community Volunteers Enabling You (COVEY) has been a lifeline for children, young people, and families across Lanarkshire since 1992. We provide 1-1 and group-based befriending, mentoring, and family support services tailored to those who need it most. Our mission is to help children, young people and families become more resilient, safe, and better equipped to reach their full potential.

This new role will lead volunteering engagement across COVEY - recruiting, training, supporting and retaining volunteer befrienders/mentors and parent/carer volunteers, while increasing volunteer capacity in line with service demand and strategic priorities.

As Volunteer Engagement Manager, you will have responsibility for COVEY’s volunteer system including recruitment pipelines, safe recruitment, induction and training frameworks, supervision standards, retention, recognition and reporting. You will work closely with Service Managers and frontline staff, who support volunteers day-to-day within services, while you ensure consistency, quality, safeguarding and performance across the organisation.

What we’re looking for:

• Significant experience leading volunteer recruitment, onboarding, training and retention, ideally within mentoring, befriending, family support or similar services.

• Strong knowledge of safeguarding, safe recruitment and volunteer boundaries

• Experience designing or improving volunteer systems, processes and quality standards

• Confidence using data and CRM systems to monitor performance and report on outcomes

• Line management or coaching experience

• Strong relationship-management and communication skills with the ability to influence, engage and inspire people.

What We Offer

We offer a rewarding and fulfilling role with the opportunity to develop your skills and career in an enriching environment. Our benefits package includes:

• 6% employer pension contribution

• 22 days A/L (rising to up to 27 days) and 10 public holidays.

• One special leave day to celebrate your birthday

• Flexible working

• HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)

• Quarterly staff wellbeing activities

• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)

• Access to learning and development opportunities