Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range

of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.

You will lead one of our five newly formed areas, supporting a group of shops and the teams who make them special.

You’ll:

• Inspire and coach Shop Managers, helping them grow and succeed
• Drive income and shape great customer experiences across your area
• Support volunteer recruitment and create a positive, inclusive culture
• Champion high standards, compliance, and safe working practices
• Get involved in new shop openings and the development of our estate
• Build relationships in local communities to raise awareness and support
• Encourage innovation and help bring new ideas to life
• Be a visible, hands-on leader through regular shop visits and weekend working on a rota

This role is varied, purposeful, and full of opportunities to make a meaningful impact.

What You’ll Bring

We’re looking for someone who:

• Has experience leading across multiple retail sites
• Enjoys developing people and helping others shine
• Is confident using data, KPIs, and commercial insight to drive decisions
• Communicates clearly, openly, and with compassion
• Can balance the practical demands of operations with a warm, people-first approach
• Understands the unique strengths and challenges of charity retail
• Values diversity, inclusion, and creating welcoming environments for all

You don’t need formal qualifications — what matters most is your leadership experience,your passion for retail, and your commitment to making a difference.

Why Join Us?

This is a chance to shape something new.

You’ll step into a supportive team, influence how our structure beds in, and help us build consistency, confidence, and pride across our shops.

You’ll have:

• The opportunity to lead meaningful change
• A real voice in how we grow and improve
• A role where your work directly supports people across Scotland
• A culture where we care about each other and celebrate success together

Most importantly, you’ll be part of a charity that puts people at the heart of everything we do.

At Shelter Scotland, we believe home is everything. Every day, thousands of people are devastated by the housing emergency — and we’re here to fight it. Our shops play a vital role in raising funds to support our frontline services and campaigns, while also connecting us with communities across Scotland.

We’re now looking for a dynamic and motivated leader to join our Retail team as Assistant Area Manager (East Scotland). In this role, you’ll help ensure our shops are safe, welcoming, and thriving spaces that inspire donations, volunteering, and sales — all contributing to Shelter’s mission of defending the right to a safe home.

About the role

This role supports the Area Manager to ensure shops across the area are safe, welcoming and thriving. You’ll represent Shelter in the community, creating positive experiences for customers, donors and volunteers while maximising Gift Aid and encouraging ongoing support.

You’ll help to oversee shop operations – from pricing and stock rotation to displays and local income-generating events, along with playing a key part in recruiting, developing and guiding Community Shop Managers.

Financial responsibility is central, following procedures, reviewing shop accounts and supporting managers to identify opportunities and reduce costs. Success means helping shops meet and exceed targets, increasing Shelter’s contribution and ensuring vibrant, well-run shops that maximise impact.

About you

We’re looking for an experienced leader who can inspire and motivate teams to deliver outstanding results. You’ll thrive in a varied role, bringing energy and creativity to shop environments, helping teams attract customers and donors, and deepening their knowledge of Shelter’s mission. With strong influencing skills, you’ll train, develop and empower people to run successful shops that raise vital funds.

To succeed, you’ll need experience managing staff or volunteers, delivering excellent customer service, overseeing multiple sites and working with budgets. You’ll also be enterprising and innovative, with the ability to engage communities and have knowledge of charity retail and how to grow sales.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside and report into the Area Manager, along with the Community Shop Managers of the shops you will be helping to oversee.

We are recruiting a Café Manager to manage the RNIB Community Café in Edinburgh.

As part of the role, you will lead a small and robust team of volunteers in successfully and profitably managing the operation of the Café.

As Manager, you will join a welcoming team overseeing group activities in the building and be a source of information and signposting to community members and partners. The Manager will develop useful links with external organisations such as local suppliers, businesses and community groups, adhering to the most recent government guidance.

A crucial part of the role will be to actively promote and develop the use by the visually impaired community, local community and partners.

Ideally, you should hold Level 2 Food Safety Certification (however, this is not essential as training can be given).

The Manager and team will directly provide support to blind and partially sighted people, ensuring that the Café acts as a resource for community members, campaigns teams and fundraising teams.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our Benefits of Working at RNIB page.

Use your skills and experience to save endangered species from extinction and improve people's lives through closer connection with nature. Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you'll have an amazing opportunity to make an impact on conservation in Scotland and around the world.

The role:

Building on a successful individual giving programme at the Royal Zoological Society of Scotland (RZSS), this role focuses on developing a new legacy and in-memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events.

This is permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park.

Some of the things you’ll do:

• Work with the Fundraising Manager to develop and deliver compelling new legacy and in-memory giving campaigns for RZSS.
• Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in-memory giving copy and messaging.
• Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail.
• Lead on the planning and promotion of legacies and in-memory giving through on-site collateral and signage at Edinburgh Zoo and Highland Wildlife Park
• Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity.
• Use supporter data to inform and improve the legacy and in memorial programme.
• Identify trends in fundraising and recommend opportunities to senior colleagues.

What we’re looking for:

• Educated to Degree level in relevant subject or equivalent level of experience in a similar role.
• CIOF Certificate of Fundraising or equivalent experience
• Extensive knowledge of donor cultivation and stewardship principles
• NEBOSH general certificate or equivalent qualification.
• Excellent written and verbal communication skills, e.g. producing creative materials for fundraising, with the ability to tailor complex information to a wide range of audiences/donors including those a senior level or requiring a sensitive approach
• Demonstrable experience of working in a similar role, meeting deadlines in a busy environment.

What you’ll get in return:

• Starting salary between £19,938 - £20,436 (offer based on experience / salary pro-rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230 - £34,060 with future progression up to £37,038 per annum)
• 22.5hr working week (may require some occasional evening/weekend working)
  • Hybrid working option available
• 34 days annual leave (pro rata)
• Discount in both retail/catering
• Access to a healthcare plan
• Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice.
• Employer contributory pension scheme
• You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.