Citizens Advice Edinburgh (CAE) are looking to recruit an Advice Services Manager to join our Management Team, in delivering high quality and accessable advice and support to people in Edinburgh and its surrounding communities.

You will be joining the largest network of advice providers in the UK, with excellent professional development opportunities and competitive remuneration packages.

You will also be part of a community led organisation, with a substantial profile, making a real difference to your local community and supporting those in greatest need.

Advice Services Managers oversee our day-to-day advice service, recruit, support and supervise a team of staff and volunteers, provide expert knowledge and quality assurance and represent the organisation in campaigning for changes to policies and legislation on the issues that impact the lives of people in Edinburgh and across the UK.

For more information, please see the detailed Job Pack, including Role Description and Person Specification and visit our website at citizensadviceedinburgh.org.uk

The Manda Centre is a registered charity established to assist in relieving the mental and physical suffering and distress and support to those experiencing a high level of loss, isolation and loneliness due to Trauma, Loss & Personal Crisis.

We are looking for someone who has the best transferable skills, who can demonstrate they are flexible and adaptable enough to meet the changing needs of The Charity. Experience in working in The Third Sector or communities would be desirable. However, we will consider candidates who can show us they are a good fit for the role.

Role

We are seeking a highly motivated individual, who will be central to the growth and sustainability of the Manda Centre - to ensure we make a real difference to the people we support.

You will lead on promoting the service provision of the Manda Centre with all our stake holders in the community.

You will also be responsible for identifying and organising a small number of fundraising opportunities over the two-year period.

With excellent communication skills and an outgoing personality, you will work closely with the Project Manager and Management Board to shape and deliver innovative, community led initiatives.

Raise awareness of The Manda Centre’s services through events, presentations & marketing materials.

We require a versatile individual who will communicate effectively at all levels, collaborates well with others and can work independently when required

Assist with general admin and support where needed and other reasonable duties consistent with working for a small charitable organisation.

What We Can Offer

• 25 Days Annual Leave plus Bank Holidays
• Pension Scheme
• Flexibility to work around school/university commitments
• Personal choice of Learning and development opportunities
• One Special Days leave day on your Birthday

This is a great opportunity to join an organisation committed and passionate about making a difference.

An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland East Area, this includes our teams in Fife, Dundee, Angus and Perth & Kinross and the Tayside and Fife Walk & Talk Groups.

Candidates are required to have excellent interpersonal and organisational skills to provide volunteer managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as funders and partnership organisations. Experience of volunteer management would be advantageous.

Due to the geographical spread of the role, from time to time the postholder will be required to travel to each of the service bases within East Area; and to other locations within Scotland for meetings and training.

Whilst the role is hybrid, we have an office base in Perth so there will be a regular requirement to have a routine presence in the office.

About Cruse Scotland: We are Scotland’s leading bereavement charity, providing bereavement support to anyone in Scotland who needs us. Bereavement is often one of the toughest experiences that people will face in their lifetime and for some it can be truly debilitating and completely overwhelming. The range of support we offer includes our helpline, instant web-based support, individual and group counselling support, children and young people’s services, training to workplaces and more. See our website crusescotland.org.uk for more information.

The most remarkable thing about Cruse Scotland is the fact that our client services are delivered purely by a volunteer workforce - who are all trained to professional standards. It’s fair to say that their motivation and commitment is contagious, and as such, we value their contributions highly.

Our volunteer workforce of 250 people are located in communities across Scotland, and are supported by a small but mighty staff team of 23, the majority of whom are employed part time. The staff team comprise a mix of roles and talents and share a similar passion for the work of Cruse Scotland. The staff team connects fortnightly to ensure a real sense of community and good relationships across the team.

Feedback from our staff satisfaction survey included:

“I haven't been here long but I can confidently say Cruse Scotland is one of the best organisations I have worked for, both from work and flexibility and overall organisation support from all staff and management”

“I find Cruse Scotland to be a very inclusive organisation with a great ethos, responsive to staff and volunteers”