For over 50 years, Cyrenians has tackled the causes and consequences of homelessness.

We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based. We meet people where they are and support them towards where they want to be.

Our mission: To tackle the causes and consequences of homelessness through learning from lived experience; by delivering targeted services which focus on prevention, early intervention and support into a home; and by influencing changes in legislation and policy.

Compassion | Respect | Integrity | Innovation

Read more about us and our values

About the team

Our Policy & Participation Team helps develop Cyrenians’ work to influence policy and systems change through learning from lived and professional experience.

Based within Cyrenians’ Outreach pillar, we work closely with services across the whole organisation, as well as external stakeholders and partners, including national and local government, funders and other third sector organisations.

The team currently consists of a Policy & Participation Manager and Youth Participation Lead.

We cover three main projects:

• The Scottish Frontline Network: Part of a UK wide network for frontline professionals who support people at risk of or experiencing homelessness. We facilitate free events and training opportunities, providing a regular opportunity for frontline workers in Scotland to network, share expertise and link to policy makers.
• All in for Change: A platform for lived and professional experience of homelessness in Scotland. The programme is co-facilitated by Cyrenians and Homeless Network Scotland and led by the Change Team – a group of around 25 people who bring their own unique experience and expertise of homelessness to influence policy change.
• Youth Participation: taking a youth work approach, we provide opportunities for young people supported by Cyrenians to share their experience and expertise and influence change in policy and practice in areas such as youth homelessness, The Promise, neurodiversity etc.

In addition to delivering the projects above, the team works closely with the Press & Public Affairs Manager on influencing opportunities and – when capacity allows – supports other policy and participation initiatives across Cyrenians’ services, e.g. cross-organisational responses to public policy consultations.

About the role

This is a new role created to mainly support delivery on two of our participation projects: the Scottish Frontline Network and All in For Change.

Working closely with the Policy & Participation Manager, you will deliver activities across both projects. The main focus will be to create safe and inclusive ways for people with experience of homelessness and frontline staff to share their expertise and influence change. Key activities will include organising and facilitating various types of engaging events, workshops, focus groups and meetings (both online and in-person) for frontline professionals and people with lived experience of homelessness.

As this is a new post and there will be scope to shape the position depending on your own interests and experience. We are keen to support you to try things out and bring your own ideas to the table.

We are looking for someone who can listen to, and learn from, people from all walks of life; has a passion for participation and co-production; and a desire to make a difference and create change at policy and systems level.

Are you an influential and collaborative individual with experience of advice work and a good understanding of money and debt support? Are you a natural at supervising and supporting others and have a desire to progress your specialist level knowledge? If so, join Shelter Scotland as a Senior Housing Rights Worker and you could be soon playing a key role in helping to build the financial resilience of people in Scotland with poor financial health.

About the role

We are seeking a strategic and experienced professional to lead the delivery of housing rights advice and advocacy, across office, community, and remote settings. The role includes managing local projects, line managing up to three staff, and ensuring quality assurance in line with Scottish National Standards and Shelter Scotland’s service model. You will lead community engagement, stakeholder relationships, and work with people with lived experience of homelessness to inform and influence practice. The postholder will contribute to evidence gathering, reporting, and strategic advocacy, ensuring alignment with organisational outcomes and supporting anti-racist and inclusive approaches in housing.

Role specifics

The ideal candidate will demonstrate strong leadership and motivational skills, enthusiasm for delivering workshops and presentations, with proficiency in IT and CRM systems. Experience in advice work, preferably with a housing focus, alongside knowledge of housing or social justice issues and the ability to develop specialist expertise, is highly valued. You will be skilled in creative problem-solving, influencing decision makers, and presenting information clearly and compellingly.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change

As a Community Young Person and Family Support Worker (Crisis Response), you will be required to travel Scotland-wide, with potential overnight stays away from home, with expenses paid.

To continue our existing well-established service and support a Pilot project (Alternative to Policy Custody), we are looking for a keen, enthusiastic individual who has an interest in helping children, young people and their families. This new pilot will be supporting young people away from police involvement and working along side our bespoke young person and family support service.

Are you able to stay calm under pressure? Do you have these qualities? Then we have a job for you?

Purpose & Context of Role

The postholder will manage their own caseload, ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s model of support.

You will be expected to actively demonstrate leadership and ownership over effective service delivery to young people, by managing their outcomes through the use of line managers, colleagues and organisational tools, processes, policies and procedures.

Service Delivery

• To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
• To be available for young people and families at critical times
• To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning
• To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
• To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
• To actively participate in the delivery of the Includem Helpline evening and night service so support is available for young people and families 24/7
• To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making

People

• To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately
• To demonstrate professional resilience when providing support with sensitive or challenging issues
• To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes
• To establish mutually trusting, open and non-judgemental relationship with young people and their families
• To encourage and lead collaborative team work to provide a ‘scaffolding of support’ around each young person and their family whilst developing relationships with wider community resources.
• Offer support to young people within their own communities and support them to access resources locally
• To respect and value the contribution of wider stakeholders and the delivery of Includem services
• Where opportunity allows experience of directing, supporting Sessional staff
• Any other duties as designated by your line manager

Influence

• To build relationships with Local Authorities with varying demands and priorities
• To ensure young people and families are empowered to make informed choices
• To support young people and families to effectively communicate with others
• To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
• To reflect on practice, share learning and promote continuous practice improvement within a team setting.
• To articulate and endorse the Includem framework of intervention and the key aspects of the service delivery model to a wide audience.
• To role model appropriate practice standards and professional boundaries to others
• To ensure a high-quality service is delivered to young people and families
• Demonstrate understanding of your impact on people and how they might see you.
• To develop partnership working within communities.

Resources

• To deploy time effectively to meet the needs of young people and families to ensure the service is available 24/7, 365 days per year.
• Able and willing to travel anywhere in Scotland to respond to needs from Local Authorities, including overnight stays away from home.
• To maintain and produce accurate and timely records and reports.
• To ensure support is delivered in line with Includem’s Policies, Procedures, SSSC Codes of Practice & National Guidelines.

Quality Assurance

• To be accountable for the quality of your work and responsible for any work delegated to others within the Includem support, and be able to evidence this work effectively.
• To actively participate in formal supervision and continuous professional development.
• To have an overview of the work delegated to other Includem workers involved in delivering individualised support to your young people.
• To generate creative and new solutions to issues faced by young people and families.

A UK driving license is an essential requirement for the role.

If you would like further information about the role, please call HR on 0141 427 0523

We are looking to appoint an Operations Manager, reporting to the CEO in a Leadership position. Due to the nature of our business, it is imperative that the successful candidate hold SVQ level 9 or higher in Housing or Social Care and SVQ level 9 Registered Manager (or equivalent). The candidate should also have experience of working in and knowledge of the homelessness sector.

About Us

At Trust in Fife, we take positive steps to prevent homelessness. We also provide temporary accommodation, with housing support on a one to one basis; we support our clients by hosting workshops that foster independent living skills, money management, healthy cooking and living and social inclusion.

trustinfife.org.uk

Our support extends beyond shelter, guiding clients through the entire process. Trust in Fife has a charity shop, the Cairn Centre, in Kirkcaldy, selling preowned goods to those who need it. The shop offers a delivery and collection service and offers volunteering opportunities.

In addition to this, we run Fife’s ethical letting agency and private sector advice hub.

fifeprivaterentalsolutions.co.uk

As we continue to grow, we are looking to appoint an Operations Manager:

The Role

The Operations Manager’s role is to support the Chief Executive Officer (CEO), by managing all operational aspects of Trust in Fife so that it achieves its objective of supporting homeless people, those who may be threatened with homelessness and disadvantaged people and in so doing meets its contractual obligations, financial commitments and regulatory requirements.

Maintaining registration with the Scottish Social Services Council (SSSC) and a suitable PVG return are also requirements for the role. You will be required to take part in an on call service (one week in ten) for on call for our Housing Support Services.

Benefits

In return Trust in Fife offers:

• 35 days annual leave (pro rata for part-time employees).
• Additional annual leave days after 5 years’ service.
• Company pension contributions.
• PVG/Disclosure Scotland return paid for by the company.
• Enhanced company sick pay.
• Employee assistance programme.
• Support with qualifications and training.