Top job! Head of Support Line
- Full time
- £51,257 – £57,613
- Hybrid: Edinburgh
- Closing 9th January 2026
- Advertised from 19th December 2025
Role
Do you want to create a safer, brighter future for all children in Scotland?
Children First is Scotland’s national children’s charity. We are seeking to appoint the Head of Support line. Guided by our values - with love, with purpose and with strength - we work to keep children safe, families strong and communities connected. Our support line is a lifeline for families, offering emotional, practical and financial support when it’s needed most. The role will be based in Edinburgh with hybrid and flexible working options available.
The role
We’re looking for an inspiring, experienced leader to head this vital service for Scotland’s families. In this role, you’ll oversee the day-to-day running of our high quality multi-channel support line, ensuring families receive timely, effective support through calls, webchat and email. You’ll lead a multi-skilled, experienced passionate team as they modernise this trusted national service. You will, champion children’s rights, innovation and make sure our services evolve to meet the changing needs of children and families.
This is more than an operational role - it’s delivering on our strategic priorities, collaborating with all stakeholders and about amplifying families’ voices, influencing policy and shaping services that make a real difference to children and families. You’ll also work closely with colleagues in business development and fundraising, helping to inspire supporters, strengthen partnerships and demonstrate the impact of our work to funders and donors.
If you have experience managing a helpline or multi-channel services, strong leadership skills and a deep commitment to improving outcomes for children and families, we’d love to hear from you.
What we are looking for
You will be an inspiring leader and will possess a degree or equivalent experience in social care, business management, or related field. In addition to professional training in leadership, safeguarding and service delivery (desirable).
What you can expect from us
As well as a rewarding career and development opportunities, 35 hour week, we offer 40 days annual leave per year pro rata, a contributory pension scheme, generous maternity/adoption and paternity leave, flexible working opportunities and wellbeing support.
With a supportive and inclusive working environment, the salary for this role is £51,257.00 - £57,613.00 per annum.
Our values
Living our values, you will make a direct impact to the lives of children across Scotland. With love, we put children first. With purpose, we transform children’s lives together. With strength, we do whatever it takes to protect Scotland’s children.
Application notes
For further information and to apply, please visit our website.
Closing date: 9th Jan 2026. It is anticipated that interviews will be held on 19th Jan 2026.
Services Manager - Enquire (Maternity Cover)
- Part time
- £41,913 pro-rata
- Hybrid: Edinburgh
- Closing 12th January 2026
Children in Scotland are proud to have been delivering our Scottish Government funded Enquire service for over 25 years now. This national service continues to be a highly trusted and respected source of quality and accessible information and advice on additional support for learning.
The opportunity has arisen to take on the role of Service Manager for a period of 12 months on a maternity cover basis. Sitting within Children in Scotland’s Services, Policy and Participation department, this role will involve effective management of all areas of Enquire service delivery.
We are looking for a brilliant and experienced manager with excellent skills in communication, organisation, people management and budget management. The right candidate will also have a solid understanding of the additional support for learning landscape in Scotland to ensure that we maintain our high standards of delivery across all work streams.
If you feel like this role is for you, and that you have the ability to manage an outstandingly knowledgeable and committed team to provide a high quality service for our nation’s children, families and professionals relating to additional support for learning, then please read on.
About Children in Scotland
Giving all children in Scotland an equal chance to flourish is at the heart of everything we do.
By bringing together a network of people working with and for children, alongside children and young people themselves, we offer a broad, balanced and independent voice. We create solutions, provide support and develop positive change across all areas affecting children in Scotland. We do this by listening, gathering evidence, and applying and sharing our learning, while always working to uphold children’s rights.
Our range of knowledge and expertise means we can provide trusted support on issues as diverse as the people we work with and the varied lives of children and families in Scotland.
Diversity
Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.
Further Information
For an informal chat about the job, please contact Billy Anderson, Head of Services, Participation and Policy by email on banderson@childreninscotland.org.uk
Top job! Head of Influence and Campaigns
- Full time
- £51,257 – £57,613
- Hybrid: Edinburgh or Glasgow
- Closing 9th January 2026
Children First is Scotland’s national children’s charity. We stand up for every child because all children should have a safe childhood. We protect children from harm and support them to recover from trauma and abuse through our national and local services.
In this role, you’ll:
- Lead the development and delivery of high-impact influence and campaigning activity that drives policy and practice change for children and families.
- Work collaboratively with colleagues across communications, policy, services and fundraising to deliver bold, integrated campaigns.
- Build and maintain strong relationships with key stakeholders, partners, influencers and decision-makers.
- Ensure campaigns are informed by evidence, data and the lived experience of children and families.
- Provide leadership and direction across policy and participation, creating a culture of connection, accountability and impact.
We’d love to hear from you if you have:
- Significant experience leading influence, campaigning, policy or public affairs work at a senior level.
- A proven track record of delivering campaigns that achieve meaningful change.
- Experience of leading and developing high-performing teams.
- Strong communication and influencing skills, with confidence engaging senior stakeholders and partners.
- A collaborative, values-led approach and commitment to children’s rights and inclusion.
What we offer:
- A workplace with values of with love, with purpose and with strength
- 40 days annual leave, inclusive of bank holidays
- Pension scheme and wellbeing support
- Flexible and hybrid working arrangements
- Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
- Blue Light card discount
- A Fair Work accredited workplace
Our Values
Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.
With love, we put children first.
With purpose, we transform lives together.
With strength, we do whatever it takes to protect Scotland’s children.
The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families across Scotland.
We are seeking an experienced HR Manager who is passionate about driving positive change at The Yard. You will bring the expertise and gravitas to influence and support senior leadership on HR and cultural initiatives.
About the role:
Some of your key responsibilities will include:
• Ensuring The Yard maintains the roles, skills and experience to deliver on its strategic priorities
• Measure employee engagement and agree action plans to develop and improve organisational culture
• Ensuring our recruitment policies and processes embody our values and enable us to recruit people with the skills and qualities to meet our goals
• Developing and managing our renumeration policy
About you:
This job is for you if you have:
• Proven experience of HR management
• Can lead by example, fostering a culture of trust and respect
• Excellent communication and relationship building skills
• Ability to develop HR strategies aligning with our strategic plan
If our ethos inspires you and you are eager to bring your knowledge and experience to a team that is deeply committed to our purpose, we would love to have you on board.
If you would like to discuss the role with our Director of Resources, please let us know and we can arrange a call.
Chair/Treasurer
- Management Board
- Unpaid
- Hybrid: Scotland (Quarterly Board meetings online annual get together central belt)
- Closing 26th January 2026
Volunteer Chair and Treasurer (Trustees) – Help Dads Rock Support Dads and Families across Scotland
Dads Rock is a fast-growing, dynamic Scottish charity with a clear vision: Children thrive when Dads thrive. We are looking for passionate and experienced individuals to join our Board of Trustees.
We are currently recruiting for two key volunteer leadership roles:
- Chair: To provide strategic direction and ensure strong governance as we expand our services across Scotland.
- Treasurer: To utilise your financial expertise in overseeing our financial viability, budgets, and compliance. Experience in a finance role is highly valued.
This is a fantastic opportunity to contribute your skills to a critical mission with a low time commitment (approx. 2-3 hours per month) and a high societal impact.
Latest news See more
