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Operations Manager

  • Full time
  • £29,272
  • On site: Kirkintilloch
  • Closing 4th January 2026


  • Advertised from 11th December 2025
  • 37.5 hours per week
  • Ref:0096ZD

Role

Join us as an Operations Manager in East Dunbartonshire.

Our team in East Dunbartonshire is recruiting for an Operations Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Job Description

We are looking for a driven, dynamic & compassionate individual to lead our East Dunbartonshire Young People & Family Service. Our service provides free, confidential support to Young People and Families who are affected by their own or a loved ones substance use. We deliver a wide range of interventions including one to one support sessions, structured group-work, wellbeing activities. We can also provide in-house Cognitive Behavioural Therapy.

You will strive to work collaboratively with partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. An SVQ Level 4 in Social Services and Health care & driving licence would be desirable for this post.

This is a permanent, full-time role working 37.5 hours per week between Monday - Friday 9am to 5pm, with some evening and weekend flexibility as required. The salary for this position is £29,272.60 per annum.

Company Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You’s pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

You should have:

  • Experience in drug and alcohol support services, or in an equivalent social care setting
  • A proven track record of managing and supervising others
  • Experience working with vulnerable people (Young People and Adults)
  • SVQ Level 4 in Social Services and Health care (or be willing to complete this)
  • Experience of partnership working and within multidisciplinary teams
  • Experience of working within community based services
  • Ability to develop and lead a cohesive team
  • Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
  • Strong communication skills, both verbal and written

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Application notes

Visit our website to find out more and to apply.

The closing date for applications is 4th January 2026. Please note that this role may close early should sufficient applications be received, so early application is advised.