The Playleader will assist in implementing the organisation’s innovative childcare service. While ensuring that the Quality and Implementation of Gingerbread’s after-school club delivers childcare at the highest standard and in keeping with all local and national requirements.

We’re looking for an organised and proactive Operations Officer to support the smooth running of our charity. In this role, you’ll coordinate day-to-day operations including inbox and CRM management, school enquiries and bookings, organisational calendars, and team meeting logistics. You’ll help maintain and update our websites, handle communications such as newsletters and teacher updates, and support systems development to improve efficiency. You’ll also oversee travel bookings, stock management, and identify opportunities for professional learning. This role is ideal for someone who is detail-driven, adaptable, and capable of maintaining accuracy in a fast paced environment.

About our charity - Time for Inclusive Education (TIE)

We are an education charity working with schools to address the prejudice, stereotypes and stigma that can lead to homophobic, biphobic and transphobic bullying. We work with national education partners, deliver services for teachers and learners in schools and communities, and develop teaching and curriculum resources.

Our core work focuses on the implementation of Scotland’s National Approach to LGBT Inclusive Education.

We manage the national platform lgbteducation.scot and deliver the national two-stage professional learning course ‘Delivering LGBT Inclusive Education’ on behalf of the Scottish Government. We also deliver workshops for primary and secondary school pupils, and create quality teaching resources.

We also run the Digital Discourse Initiative with international partners, a new programme complementing our core work which provides schools with tools and strategies to address the growing impact of disinformation, online hate, and prejudicial conspiracy narratives.

Role Overview and Responsibilities

As our Operations Officer, you will play a key role in ensuring the smooth day-to-day running of the organisation. You will handle core operational functions including organisational inboxes, our CRM system, school enquiries, and the main organisational calendar. You will support internal coordination by organising team meeting agendas, scheduling planning sessions, and maintaining systems that keep our work flowing efficiently.

You will also contribute to the development and upkeep of our websites, ensuring content, resources, and news are accurate and up to date. The role includes supporting the planning and delivery of events, coordinating logistics, communications, and on the day operations.

Communications and stakeholder engagement form another part of the role, including sending updates via Mailchimp, handling teacher communications, and identifying opportunities for news and promotional content. You will oversee stock management, travel and accommodation bookings, and help develop internal systems to streamline organisational processes.

This position requires a highly organised, detail oriented individual who can manage multiple systems, prioritise tasks effectively, and complete work to a consistently high standard without the need for supervision.

This role is best suited to someone who thrives in a fast-paced environment, is calm under pressure, communicates clearly, and has a proven track record of accuracy and operational reliability. The successful candidate will be proactive, dependable, and capable of managing competing tasks across email, calendar, website, CRM, and logistical systems.

First Step is a community-based organisation working directly with families and young children in the early years. We support parents to build confidence, strengthen relationships and create a nurturing environment for their children. Our services include early learning and childcare, family learning and wellbeing activities, dedicated family support and outreach, and a range of opportunities for volunteering and community involvement.

We are seeking a motivated, self-starting Fundraising Officer, who will be central to the growth and sustainability of First Step’s work. You will lead on securing funding and developing new projects that respond to the needs of families with young children.

With excellent communication skills, you will work closely with the Project Manager and the Strategic Board to shape and deliver innovative, community led initiatives that make a real difference to the lives of children and their families. This includes identifying funding opportunities, writing compelling bids and building strong relationships with funders and partners.

Using your creativity, you will also be responsible for raising awareness of First Step’s services through events, presentations, marketing materials, and managing social media and website content. We’re looking for a versatile individual who communicates effectively at all levels, writes clearly, collaborates well with others, and can work independently when needed.

In addition to a highly satisfying role, we offer a range of staff benefits including:

• Enhanced annual leave
• Contributory pension scheme
• Enhanced sick pay
• Learning and development opportunities