Operations Officer
- Full time
- £32,580
- On site: Glasgow
- Closing 8th December 2025
- Advertised from 27th November 2025
- 36 hours per week (post funded until April 2026, funding dependent thereafter)
Role
We’re looking for an organised and proactive Operations Officer to support the smooth running of our charity. In this role, you’ll coordinate day-to-day operations including inbox and CRM management, school enquiries and bookings, organisational calendars, and team meeting logistics. You’ll help maintain and update our websites, handle communications such as newsletters and teacher updates, and support systems development to improve efficiency. You’ll also oversee travel bookings, stock management, and identify opportunities for professional learning. This role is ideal for someone who is detail-driven, adaptable, and capable of maintaining accuracy in a fast paced environment.
About our charity - Time for Inclusive Education (TIE)
We are an education charity working with schools to address the prejudice, stereotypes and stigma that can lead to homophobic, biphobic and transphobic bullying. We work with national education partners, deliver services for teachers and learners in schools and communities, and develop teaching and curriculum resources.
Our core work focuses on the implementation of Scotland’s National Approach to LGBT Inclusive Education.
We manage the national platform lgbteducation.scot and deliver the national two-stage professional learning course ‘Delivering LGBT Inclusive Education’ on behalf of the Scottish Government. We also deliver workshops for primary and secondary school pupils, and create quality teaching resources.
We also run the Digital Discourse Initiative with international partners, a new programme complementing our core work which provides schools with tools and strategies to address the growing impact of disinformation, online hate, and prejudicial conspiracy narratives.
Role Overview and Responsibilities
As our Operations Officer, you will play a key role in ensuring the smooth day-to-day running of the organisation. You will handle core operational functions including organisational inboxes, our CRM system, school enquiries, and the main organisational calendar. You will support internal coordination by organising team meeting agendas, scheduling planning sessions, and maintaining systems that keep our work flowing efficiently.
You will also contribute to the development and upkeep of our websites, ensuring content, resources, and news are accurate and up to date. The role includes supporting the planning and delivery of events, coordinating logistics, communications, and on the day operations.
Communications and stakeholder engagement form another part of the role, including sending updates via Mailchimp, handling teacher communications, and identifying opportunities for news and promotional content. You will oversee stock management, travel and accommodation bookings, and help develop internal systems to streamline organisational processes.
This position requires a highly organised, detail oriented individual who can manage multiple systems, prioritise tasks effectively, and complete work to a consistently high standard without the need for supervision.
This role is best suited to someone who thrives in a fast-paced environment, is calm under pressure, communicates clearly, and has a proven track record of accuracy and operational reliability. The successful candidate will be proactive, dependable, and capable of managing competing tasks across email, calendar, website, CRM, and logistical systems.
Application notes
Please email recruitment@tie.scot to return a CV and Cover Letter demonstrating how you meet the Essential Criteria in the Person Specification, and why you would be a suitable candidate for this post with reference to the Job Specification.
CLOSING DATE: Monday 8th December 2025 at 17:00
Shortlisted candidates will be invited to a panel interview.
We are an equal opportunities employer and we welcome applicants from underrepresented groups and diverse backgrounds.
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We’re on a journey to create fairer communities by facilitating 10 million social entrepreneurs globally by 2030. Do you want to help make this a reality?
We are looking for a customer-focused, well-organised Administrator with strong interpersonal and communication skills to support us in delivering adult learning programmes throughout Scotland.
In this role you will support the provision of administrative, clerical and logistical support for the roll out of programmes across the UK.
You’ll work closely with a small team of Programme Co-ordinators to provide administrative support for a range of tasks relating to delivery online and in the room including diary management, material collation, travel bookings and other logistics whilst maintaining a learner and client database.
Working with the wider Adult Learning team, the role will contribute to the continuous innovation and improvement of internal process and procedures improving the impact of the adult learning offer, building the organisation’s reputation for learning excellence and long-term sector influence.
Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you think your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.
Organisation profile:
At the Social Enterprise Academy, we believe social entrepreneurs play an essential role in changing the world.
We strengthen their role in local communities through transformational learning programmes that will increase their community impact.
Our programmes are accredited, responsive to learner needs, and are delivered by experienced Facilitators who are social change leaders themselves.
Since 2004, we have delivered over 1,900 learning programmes to 28,000+ learners in over 30 countries. We have also engaged over 55,000 young people around the world, using social enterprise as a tool to help them reach their full potential and create positive change in their communities.
Top job! Strategic Partnerships and Delivery Lead
- Full time
- £40,000 – £45,000
- Hybrid: Edinburgh
- Closing 16th December 2025
We’re on a journey to create fairer communities by facilitating 10 million social entrepreneurs globally by 2030. Do you want to help make this a reality?
We’re seeking a qualified and experienced leader to join our team as our Strategic Partnerships and Development Lead.
Reporting to the Head of Adult Learning, you will lead and expand the Academy’s work, delivering on contracted programmes and driving new business opportunities.
In this role, you will shape the growth of our learning offering by forging impactful partnerships, managing client relationships, and overseeing high-quality programme delivery. You will take responsibility for meeting ambitious targets while ensuring our work continues to create meaningful and measurable impact.
Playing a central role in strategic planning you will manage the team to deliver operational plans that maximise performance, reach, and programme effectiveness. This requires an effective line manager, who champions team wellbeing and provides mentoring and coaching to help them build their skills and capacity.
You will support strategy execution, sales activity, facilitator engagement, process improvement, financial oversight, quality assurance, contract compliance, monitoring and evaluation, and client account management—helping to secure the long-term sustainability and success of the Academy and being a key contributor to organisational development.
Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you think your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.
Organisation profile:
At the Social Enterprise Academy, we believe social entrepreneurs play an essential role in changing the world.
We strengthen their role in local communities through transformational learning programmes that will increase their community impact.
Our programmes are accredited, responsive to learner needs, and are delivered by experienced Facilitators who are social change leaders themselves.
Since 2004, we have delivered over 1,900 learning programmes to 28,000+ learners in over 30 countries. We have also engaged over 55,000 young people around the world, using social enterprise as a tool to help them reach their full potential and create positive change in their communities.
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The Playleader will assist in implementing the organisation’s innovative childcare service. While ensuring that the Quality and Implementation of Gingerbread’s after-school club delivers childcare at the highest standard and in keeping with all local and national requirements.
Are you passionate about the power of data to drive real-world change? Do you have the analytical skills to turn complex information into actionable insights that improve young people's lives? MCR Pathways is looking for an enthusiastic and rigorous Evidence and Impact Officer to join our Systems, Evidence and Impact team in Glasgow.
About the Role:
This pivotal role supports the continuous improvement of our mentoring programme by ensuring we have a robust evidence base. You will be instrumental in evaluating our impact on young people, mentors and the wider education system, ensuring our decisions are always evidence-based and aligned with our mission.
Key responsibilities:
- Data Analysis: Conduct thoughtful and robust quantitative and qualitative data analysis to generate actionable insights for internal teams and stakeholders.
- Evaluation: Support the development of our Outcomes Evaluation Framework and monitoring tools.
- Data Visualisation: Use tools like Tableau/Looker Studio to create clear and accessible data visualisations and reports.
- Consultation: Organise and lead consultative meetings with Young People (YP) ambassadors and volunteer mentors to gather direct, qualitative feedback.
- System Improvement: Work with regional teams to continuously improve our monitoring and evaluation systems and data collection methods.
- Impact Reporting: Produce evidence and impact reports for a variety of internal and external audiences, including annual reports for schools/LAs, funders and our annual review.
- Performance Monitoring: Monitor, evaluate and report regularly on the Outcomes and Evaluation Framework, clearly showing the difference we are making as well as areas for improvement.
- Stakeholder Support: Provide relevant data to support policy and operational priorities, funding applications, and collaborative research with external partners.
About you:
- Proven experience in qualitative and quantitative data analysis and interpretation.
- Experience in planning, structuring, and developing detailed Impact reports.
- Proficiency in using data visualisation tools (e.g., Tableau, Looker Studio, Google Sheets).
- Experience of practical monitoring and evaluation processes, with a good understanding of different M&E methods.
- Ability to interpret complex data and present it in clear, concise language to a variety of audiences, including internal teams and external stakeholders.
- A commitment to continuous improvement, with an ability to work creatively and collaboratively to generate insights in a complex environment.
- The ability to communicate naturally and empathetically with young people.
About MCR Pathways:
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as South East and North East England. We are committed to helping young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.
You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.
Benefits of working for MCR Pathways include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Living Pensions Employer, Life Assurance - 4 x salary.
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