We are recruiting for a Service Manager to lead our Young People and Family Support team. The team provides flexible intensive family support than enables children and young people on the edges of care, and their families to receive the right support at the right time, building on their strengths and reducing the need for statutory reports.

As well as leading the team, the Service Manager will contribute to the ongoing development and growth of the service, ensuring all support delivered to a high standard.

Main duties and responsibilities will include:

• Provide leadership and support to your staff team
• Adopt a creative approach to managing difficult and complex situations and guiding your team during periods of challenge
• Ensure children and their families receive high standards of flexible support based on their individual needs
• Ensure GIRFEC principles underpin all support offered, with children and families at the heart of the process
• Ensure sound child protection and safeguarding protocols are in place and followed
• Arrange and facilitate regular support and supervision sessions with your staff team
• Develop strong relationships with funders connected with our Children and Families support services
• Develop new and sustain existing partnerships with external agencies especially Social Work, Education, Health and a range of voluntary sector agencies

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

You will be a strong leader who has gained experience in a 3rd sector not for profit organisation, and you will have knowledge and understanding of the key issues facing children and families in Scotland today. You will also have working knowledge of current legislation, policies and strategies relating to the safeguarding and wellbeing of children and young people including UNCRC, GIRFEC and Children and Young People (Scotland) Act 2014.

What you can expect from us...

• Your normal working hours are 35 per week, Monday to Friday, 9.00 am to 5.00 pm
• Your usual place of work is 15 Dava Street, Glasgow, G51 2JA
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• Cycle to work scheme
• Option to purchase and sell annual leave

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

We are looking for a dedicated and motivated individuals to join our team. Y sort it Young Carers Service supports young carers aged between 8-18 years across West Dunbartonshire.

This exciting post offers a unique opportunity to work with Young Carers within school, home & community based settings. The role of the Young Carer Support Worker will be to support young carers in making informed choices around issues that are important to them, through one to one, group work sessions & respite.

You will be offering and completing Young Carers Statements (Assessments), developing support plans, providing advice and information, training and group work to support young carers with their caring role.

Young carers are supported through a range of measures to alleviate the caring role and your role will be to work closely with schools, partner agencies and family members to ensure they are able to be a young person first and foremost.

You will be active at providing support and encouragement, helping them to overcome challenges and /or barriers working towards goals to improve their learning, skills and personal development. Offering guidance, rights based information, creating learning opportunities. You will be developing support plans, providing advice and information, training and peer support. Your role will be to work closely with schools, partner agencies and family members.

The post holder should be flexible as the actual times of work will involve working, evenings, school holidays and weekends. The post holder should be flexible as the actual times of work may change to respond to the demands of the work of the Young Carers Service including overnight stays for respite.

Muirhouse Youth Development Group (MYDG) are seeking an Executive Director of Youth & Enterprise. As Director you will collaborate with the MYDG Board of trustees to develop organisational strategies, ensure the highest safety standards are in place and followed. Ensure compliance with HR policies and procedures, oversee the financial aspects, including fundraising and budget management of both the youth development work and social enterprise. You will raise the profile of MYDG in the community build strong relationships with stakeholders, and act as an inspiring role model for both young people and staff

About the role:

Muirhouse Youth Development Group is a young person focused community Charity. We deliver high quality youth work, providing experiential education programmes, personal and social development, skills acquisition programmes and vocational qualifications. MYDG exists to support young people at key points in their life - Organisation for all, no matter who you are, where you are at, where you have come from and where you are going. We strive to be a fully diverse organisation working with our community to ensure this is woven throughout our way of work.

Key responsibilities:

• Financial Leadership

Fully accountable for the entire funding cycle, ensuring organisational sustainability. Must be able to generate large funds across multi-year, short-term and social enterprise income streams.

• Strategic Management

Develop, implement and lead the organisation into the future.

• Manage Team & Stakeholders

Build, Develop, Lead and manage a strong team to achieve MYDG’s Goals. Ensuring HR compliance and strong governance are in place. Acting as an inspiring role model, being the face of the charity.

Essential Experience

To be successful in this role , you will have skills and experience in the following areas;

• Executive Financial Leadership: A verifiable track record of personally securing and managing in annual funding from diverse sources, including complex multi-year grants, philanthropic trusts, and earned income streams.
• Social Enterprise Development: Demonstrated success in developing, launching, and scaling a commercial venture or social enterprise (e.g., outdoor centre, hospitality, or training arm), including full accountability for business planning, market analysis, and sales/marketing strategy.
• Strategic Youth Sector Leadership: Minimum of 5 years in a senior leadership role within a youth, community, or third-sector organisation, demonstrating the ability to set and achieve strategic goals and drive impact in a community-focused environment.
• People & Governance Management: Extensive experience leading and motivating multi-disciplinary teams (staff, sessional workers, and volunteers), with a deep, practical understanding of HR compliance, safeguarding, and Board governance within a Scottish charity context.
• Stakeholder & Partnership Management: A proven ability to act as the public face of an organisation, representing its values, and building high-level relationships with funders, community leaders, partners, and political stakeholders.

Job specification

Development of Organisation and Team:

• Collaborate with the MYDG Board to develop strategies and operational plans aligned with the organisation’s vision and strategic priorities.
• Shape, implement, and lead the successful execution of MYDG, ensuring alignment with strategic objectives.
• Strengthen MYDG’s capacity to meet aims and objectives while maintaining a sustainable structure.
• Maximise the potential of the MYDG Team, sessional staff, volunteers, and young people.
• Oversee the management of MYDG staff, ensuring accurate staff records and financial documentation are maintained through effective delegation.
• Represent and promote MYDG’s history, present context, and future aspirations to ensure the organisation’s brand is widely known and clearly understood.
• Ensure resources within MYDG are effectively connected to outcomes for young people.

Management of MYDG Team:

• Lead, manage, and supervise the MYDG Team.
• Provide guidance and support to MYDG’s Youth Development Team to ensure strategic outcomes are met.
• Oversee staff scheduling and manage hours for the Team.
• Provide the MYDG Board with monthly leadership reports and relevant updates to ensure strong governance and effective management of the organisation, meeting all legal, financial, and ethical responsibilities.
• Facilitate clear communication across the organisation and take responsibility for maintaining the health of key partnerships and relationships with external stakeholders.
• Identify training needs and opportunities for the team and oversee the implementation of annual staff appraisals and development plans.
• Act as an inspiring role model for both young people and staff.
• Delegate tasks appropriately and ensure accountability.

HR Procedures and Policies:

• Ensure policies and procedures are current, relevant, and adhered to, leading by example while ensuring legal compliance across the organisation.
• Manage and oversee recruitment processes for MYDG staff.
• Handle / Oversee HR responsibilities, including contracts, staff appraisals, development plans, timesheets, holidays, PVG checks, and expenses.
• Ensure adherence to health and safety, & well-being standards for all staff, volunteers & users.
• Keep the staff handbook updated and ensure its proper implementation.

Partnership Work:

• Lead and manage partnership initiatives for MYDG.
• Maintain regular communication with key partners.
• Identify and foster new partnership opportunities.
• Ensure partnership agreements are prioritised, maintained, and adhered to.
• Build and maintain relationships with funders and partners, ensuring alignment with agreements.

Funding and Budgeting Responsibilities:

• Fully accountable for the entire funding cycle of MYDG’s work, including identifying funding sources, applications, and commissioning.
• Ensure the Team meets its key outcomes in line with MYDG’s goals and funder expectations.
• Provide an overview of all finances in collaboration with the finance administrator.
• Oversee and review funding proposals submitted by the Youth Development Team.

Social Enterprise & Commercial Leadership

• Lead the development, implementation, and review of comprehensive business plans for the Pilton Retreat social enterprise to ensure profitability and sustained mission delivery.
• Direct all market research activities to identify potential customers and market niches for the centre, ensuring competitive and sustainable pricing.
• Develop and oversee a robust marketing and sales strategy to drive revenue and promote the social and ethical value of choosing MYDG's enterprise services.
• Ensure the commercial strategy adheres to best practices in social enterprise traits (i.e., profits are reinvested into the youth development mission) and builds long-term financial sustainability for the entire organisation.
• Actively manage the balance between commercial success and the maintenance of high-quality community outcomes and youth engagement.