We are recruiting for the newly created role of Head of Marketing and Communications to join our Income Diversification and Messaging team. The Head of Marketing and Communications is part of our Senior Management Team and will play a key role in raising awareness of Right There, strengthening our brand and helping people understand the difference our work makes.

The post holder will lead on the planning and delivery of all marketing, communications, PR and digital activity, ensuring our messages are clear, consistent and grounded in people's experiences.

It is expected that this role will be 3 days office based.

Main duties and responsibilities will include:

• Provide strategic direction across communications, public affairs and supporter engagement
• Support the Director of IDM in organisational strategy, planning and development
• Develop and implement the communication and marketing strategy, including internal and external communications
• Lead policy, press and public affairs activity to raise the organisation's profile and influence relevant agendas
• Oversee internal communications ensuring staff and volunteers feel informed, connected and engaged
• Manage website development and content strategy to present programmes and lived experience clearly, ethically and accessibly
• Ensure compliance with GDPR compliance, safeguarding, copyright and ethical storytelling standards
• Lead and develop the marketing and communications team, managing workloads and supporting staff, freelancers and agency partners to deliver effectively

We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for you to have gained significant management experience in a marketing, communications or PR role, ideally within a charity or social purpose setting. You will have a strong background in multi channel communications, combining digital, social, PR, content creations and campaigns.

You will also be a motivational leader with experience of managing staff, freelancers and agency partners. If you are a compassionate, thoughtful and values driven storyteller with a genuine interest in people's experiences, we'd love to hear from you.

What you can expect from us...

• Your normal working hours are 35 per week, Monday to Friday, 9am to 5pm
• Your main place of work is 15 Dava Street, Glasgow, G51 2JA with travel to programme locations as required
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• Cycle to work scheme
• Option to purchase and sell annual leave

Full list of benefits is detailed in the job & person specification

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

The Director is the senior leader of Firefly International, responsible for driving the charity’s mission to support war-affected children through the provision of education, mental health and peacebuilding programmes delivered in genuine partnership with our overseas partners. This is a hands-on leadership role within a small, donation-dependent charity, suited to an adaptable allrounder who is motivated to lead growth and change rather than maintain the status quo. Firefly has a good track record and a good reputation and has both the will and the capacity to do more and do better, for the children it exists to serve. To do that, it needs to recruit the right Director.

Organisation Profile

Firefly International was established as an arts-based playgroup, as civil war was coming to an end in Bosnia, to bring Bosnia’s Croat, Serb and Muslim children together. The founder, Ellie Maxwell, was a student at the University of Edinburgh at the time. Firefly still works in Bosnia, supporting its locally registered partner, Svitac (Firefly in local language) which is based in Brcko in the north-east, where the population is divided between the three ethnicities. It runs daily classes for pre-school children, outreach sessions with high schools and a youth group for the 16+ age group. All activities aim to build tolerance between different ethnicities and tackle the ignorance that fuels hatred and fear.

Since 2016 it has also been working with a Syrian partner organisation, delivering trauma-informed education. Initially it was working just in the Syrian refugee communities in Turkey. Later, it began work in northern Syria and more recently it has begun teaching in and around Latakia in western Syria. This is the largest of our three programme areas and the one with the most pressing demands for expansion, in response to the gaps in education in Syria today.

Until 7th October 2023 we partnered with a child mental health centre in Gaza. We have had to close the centre but aim to return to Gaza when we can. Meantime, we partner with an Egyptian group who help child medical evacuees from Gaza with therapeutic and educational activities.

Firefly is a long-established charity, small but with a long reach and ambitious goals. It is distinctive in its stated aim of remaining with its partners for as long as it is needed and useful. It encourages the development of projects by local staff in response to local needs. Its income and scope have grown considerably in recent years. It is driven by the need to be as effective as it can be, supporting partners in their aspirations for the children and young people of their own communities.

The Role

This is a full-time role based in Edinburgh for a Director at Firefly International (open to discussing part time or flexible working arrangements). The Director will oversee the strategic direction, daily operations, and overall performance of the organisation. Key tasks include managing budgets, fundraising efforts, supervising staff and volunteers, maintaining strong relationships with partner organisations, and ensuring the effective delivery of programmes. The Director will also represent Firefly to stakeholders, including donors and international partners, and work to enhance its impact and visibility.