WDCAB is the major provider of generalist advice and representation services in West Dunbartonshire.

We have an exciting new opportunity for a dynamic and enthusiastic individual to join our team. The role will involve dealing with clients, partners and third parties by telephone, face to face (including home visits and outreach) and via digital channels. Whilst the successful candidate will provide advice and support on the full range of social welfare issues, it is anticipated that many enquiries will be a result of the Cost of Living crisis and rising energy costs. The Caseworker will therefore have experience and understanding of the welfare benefits system, budgeting and money issues and will be prepared to undergo further training to support our holistic advice service.

The successful candidate will be an enthusiastic, motivated team member with excellent interpersonal skills, the appropriate technical skills and a commitment to the work of the CAB service. Good organisational skills are essential, as is a knowledge of computer systems and their applications.

WDCAB offers excellent terms and conditions (see pack for details). We are an inclusive employer, offering flexible and hybrid working arrangements where appropriate.

Carers of East Lothian is the local organisation supporting adults who care for family and friends. We have an excellent reputation, recently gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have recently secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, as well as being Disability Confident Committed and a Living Wage employer.

Key Responsibilities:

• Provide one-to-one support to carers during hospital stays and after discharge.

• Attend ward huddles and multidisciplinary meetings to advocate for carer involvement.

• Help carers prepare for family meetings and challenge decisions where appropriate.

• Support carers to access Adult Carer Support Plans (ACSPs), funding, training, and peer support.

• Promote best practice in carer engagement across hospital and community settings.

• Build strong relationships across East, Mid, West Lothian and Edinburgh.

• Contribute to service development, monitoring and evaluation.

What We’re Looking For:

• Experience in person-centred support, advocacy, or community development.

• Knowledge of NHS ward settings and community care systems.

• Excellent communication, listening and organisational skills.

• Confidence working independently and collaboratively.

• Commitment to equality, confidentiality and carer empowerment.

This post aims to provide practical money and debt advice to people struggling with their finances, supporting them to solve their debt, maximise their income and help them achieve financial stability. This holistic advice will be independent, free, impartial and confidential and delivered to Association standards and will address underlying issues of poverty facing many of the residents living in Bellshill.

Citizens Advice Bureau West Lothian are seeking unpaid volunteer Directors to join their Board of Directors. They should reside or work in West Lothian.

Directors are expected to play a full part in the activities of the CAB West Lothian Board.

The role of the Board is to set a strategic framework for the organisation, monitor and evaluate the performance of the organisation, including financial performance; and ensure the highest standard of governance and conduct in the business of CAB WL.

The Board meets at least five times per year. In addition, Standing Committees meet a minimum of four times a year. Directors are also requested to participate in various sub committees, working groups, the Annual General meeting and ongoing training events as required.

In particular CAB West Lothian is looking for individuals who have skills, knowledge and experience in the following areas:

• Governance
• Finance
• Legal Background
• IT
• Entrepreneur (leading innovation and ideas)
• Media and Marketing