Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? Do you have excellent communication, organisation and interpersonal skills? Due to an internal promotion, we are looking for two driven individuals to join our successful Supporter Care Team.

You will be friendly and approachable and able to speak to a wide range of supporters comfortably and confidently with kindness, empathy and appreciation. An adaptable team player who is self-motivated and can pivot between multiple tasks while delivering excellent supporter care. You will have excellent IT skills and the ability to work methodically and follow procedures accurately.

Previous experience of working in a fundraising role and knowledge of fundraising databases would be an advantage but not essential.

About the role

It’s an exciting time to join Myeloma UK as we reach the halfway point in our strategy. The Supporter Care Assistant roles are critically important, as the first point of contact with supporters who through donations, fundraising activities and gifts in wills drive our work forward.

The role is fast-paced and diverse providing frontline administrative support to our busy and growing Fundraising Team. You’ll be the first point of contact for our supporters by phone and email as well as responsible for adding supporter details to our database, sending Fundraising and Welcome packs, and thanking supporters with varying degrees of personalisation. You’ll be trained on how we deliver excellent supporter care, process data and use multiple online platforms.

The post holder will handle feedback from supporters for various fundraising products, escalating supporters to relevant fundraising teams when necessary. You will answer queries efficiently, empathically and with appreciation and manage the fundraising merchandise stock as well as provide ad hoc administrative support to other teams within the organisation as required.

About us

Myeloma UK is on the only UK charity focused on myeloma and its related conditions. We provide advice and support to people living with myeloma. And we campaign for access to new treatments, while researching a cure.

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma can live a longer, better life.

Our culture

Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

We are seeking to recruit a Public Appointments Support Officer (PASO). The main purpose of the PASO will be to deliver a range of activities supporting the Public Appointments Manager and the Public Appointments Officer. The role reports to the Public Appointments Officer.

The PASO will be expected to provide high quality administrative and communications support to the Commissioner's public appointments team, and wider office. Excellent communications skills will be required to deal with the diversity of people who contact the office, and an early and effective contribution will be necessary.

The successful applicant will be able to work independently to deliver a range of administrative support services such as:

o Inputting data onto and managing databases

o Setting up and running surveys

o Overall responsibility for our email filing system and

o Records management processes.

It is desirable that the successful applicant has a person interest and belief in equality, diversity and inclusion as this will help with overall understanding of the work that we are engaged in. They will also share our values which are that we will act ethically and with empathy, kindness and respect.

This is a full-time, permanent post and pensionable through the Civil Service Pension Scheme. The successful applicant will be offered a robust and supportive induction, as well as ongoing learning and development opportunities.

Food Train supports older people across Scotland to eat well, age well, and live well. We are seeking an experienced Executive Assistant and Administrative Coordinator to play a central role in supporting our Chief Executive, leadership team, trustees, and staff.

This is a varied and responsible role covering executive support, governance administration, organisational systems, HR and recruitment administration, finance and contract support, fleet coordination, and project support.

We are looking for someone highly organised, reliable, and comfortable managing multiple priorities. Experience in a similar administrative or executive support role is essential. Charity or public sector experience is helpful but not required.

This is a busy, trusted role at the heart of a values driven organisation where good administration makes a real difference.

The Milton Community Garden Manager will lead the development and delivery of a thriving, community-led garden that improves local health and wellbeing, strengthens community relationships, and increases access to nature. The role will oversee staff, community-led programmes and the garden’s facilities and grounds to ensure the garden supports key outcomes of the National Lottery Community Action Fund.

The postholder will support the garden’s therapeutic, educational and environmental programmes; increase community participation; deliver community meals and activities in collaboration with the Milton Food Hub; and develop the garden as a sustainable asset, including preparing the site for future venue hire and income generation. This is a hands-on role with significant responsibility for operational management, partnership development, and community-led working.

Total of 18 hours per week, at salary £30102 (pro rata £15481) + 25 days Annual Leave & 12 Public Holidays pro rata + 7% pension contribution. Funding is in place until 31 July 2028, subject to annual funding review and required reports.

You will have access to free personal development opportunities and training, casual dress, a supportive team, access to Turadh holiday scheme and flexible working.