Join us as an Operations Manager in East Dunbartonshire.

Our team in East Dunbartonshire is recruiting for an Operations Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Job Description

We are looking for a driven, dynamic & compassionate individual to lead our East Dunbartonshire Young People & Family Service. Our service provides free, confidential support to Young People and Families who are affected by their own or a loved ones substance use. We deliver a wide range of interventions including one to one support sessions, structured group-work, wellbeing activities. We can also provide in-house Cognitive Behavioural Therapy.

You will strive to work collaboratively with partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. An SVQ Level 4 in Social Services and Health care & driving licence would be desirable for this post.

This is a permanent, full-time role working 37.5 hours per week between Monday - Friday 9am to 5pm, with some evening and weekend flexibility as required. The salary for this position is £29,272.60 per annum.

Company Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

You should have:

• Experience in drug and alcohol support services, or in an equivalent social care setting
• A proven track record of managing and supervising others
• Experience working with vulnerable people (Young People and Adults)
• SVQ Level 4 in Social Services and Health care (or be willing to complete this)
• Experience of partnership working and within multidisciplinary teams
• Experience of working within community based services
• Ability to develop and lead a cohesive team
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at our Port Seton service in East Lothian involves working on a rota covering a 4 on 4 off nightshift pattern , including some weekends. This role involves working 31.5 hours per week. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at our Port Seton service in East Lothian involves working on a rota covering various dayshift patterns, including some weekends. This role is contracted for 24 hours per week. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Are you passionate about working with children, young people and families?

Barnardo's Stronger Families service is offering an exciting opportunity to join an established team who deliver Attachment and Trauma Informed Practice models of support to families. You will be required to deliver direct services to families who have complex needs and who are at risk of family breakdown. You will have experience of working with children and families and a working knowledge of attachment theories in practice.

Barnardo's has had a presence in Fife for over 20 years, working with children and families has been a consistent feature of our services in Fife, with our Stronger Families services being in existence for several years. Families must be referred to this service by a social worker, live in the Fife area, have children aged between 0-13 yrs old and are typically on the verge of family breakdown.

You will be required to work intensively with the family and partner agencies to ensure that, where possible, relationships within the home improve and children can safely remain at home.

We work with a flexible, whole family approach to support and so alongside formal 12-week reviews, support is assessed on a needs-based basis and therefore, frequency and intensity of support can vary out with these reviews. This also includes supporting families at fracture points – morning routine, evening routine and weekend support – where appropriate.

You will be required to design and deliver direct services to families who have a range of complex needs. Experience of working with children and families and a working knowledge of attachment theories and Trauma Informed Practice would be extremely desirable as would a knowledge of The Promise and it's implications for service delivery. This is an exciting opportunity to join an established, dynamic and friendly, team where you will have the opportunity to expand and share your skills and experience within a supportive environment.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.