Founded in 1923, we’ve been working to improve Scotland’s mental health for more than 100 years. From national
services, like our confidential Infoline and online wellbeing support Time for You, to our 70 services based in
communities across Scotland, we work every day to support better mental health and wellbeing.
We are a service provider and a campaigner. We’re proud of this.
We listen to what matters locally, and we campaign nationally – for the changes, big and small, that can make all the
difference in life. Because now, more than ever, we need to make change happen. We take action for Scotland’s
mental health.
It is an exciting time to be joining SAMH as we launched our new four-year plan ‘Taking Action, Creating Change’. Our
new plan, prioritising the needs of people, places and communities, reflects the urgent need for progress, as we
know that mental health challenges are at an all-time high in Scotland.
For that reason, we launched our first ever major appeal. We are aiming to raise £10 million over the next three
years to transform access to mental health support within communities across Scotland, putting our belief into
action, that everyone with a mental health problem should be able to “ask once and get help fast”. This
ambitious and bold solution will see SAMH opening a network of walk-in mental health hubs and outreach
programmes across Scotland. The Nook from SAMH - Your Place for Mental Health Support. The Nook
The Nook will deliver mental health and wellbeing support that offer choice and flexibility in a safe, stigma-free
and non-clinical environment. By eliminating barriers and championing self-referral, we will offer immediate
access to tailored support, seven days a week, through our skilled and compassionate workforce. We will meet the
diverse needs of people locally, whether reaching out for help for the first time or managing ongoing mental
health problems.
What we are looking for
As the Community Engagement Officer, you’ll be the bridge between The Nook and the wider community. We are looking
for a confident relationship builder who is comfortable working autonomously across the city. You will lead
outreach activities, volunteer management and partnership development to ensure The Nook is visible, accessible,
and responsive to local needs. This is a dynamic, people-focused role ideal for someone passionate about
community development and mental health advocacy.
Here’s some examples of the type of work you’ll be doing
- Build and maintain strong relationships with local organisations, stakeholders, and community
groups.
- Recruit, train, and support volunteers to deliver events, workshops, and daily
services.
- Represent The Nook at community events, forums, and outreach activities.
- Deliver
bespoke training and workshops in community settings.
- Maintain up-to-date knowledge of local resources
and signpost individuals appropriately.
- Support visitors to The Nook and respond to public
enquiries.
- Ensure accurate reporting, safeguarding, and compliance with SAMH standards.
We need you to have these skills and experience
- Experience supporting people with mental health challenges.
- Strong background in community
engagement.
- Experience recruiting, managing and retaining volunteers at volume.
- Skilled in
delivering therapeutic approaches or psychological interventions.
- Strong interpersonal and communication
skills.
- Knowledge of mental health, suicide prevention, and wellbeing.
- Ability to work and
respond effectively in a dynamic, team environment.
- Excellent digital literacy (Microsoft 365, smart
devices, internal systems).
It would be great if you had any of these, but not essential for you to apply
- A Professional Development Award in Leadership or Volunteering Management (or equivalent).
- Experience in
data reporting, monitoring, and evaluation.
- Knowledge of national mental health policy and
strategy.
Relevant for you to know before applying.
- Shift patterns will be in rotation that will include evenings and weekends.
- You will be based in Glasgow
city centre but will also travel and work in local communities.
- We anticipate the Nook team’s start date
to be early September 2025.
What we will provide for you
You will work in a supportive environment and provided with comprehensive induction and training opportunities. You
will be given the chance to develop your knowledge and skills, as well as develop professionally.
Some of our benefits include.
- Generous annual leave, 30 days rising by three days after five years.* plus an additional four public
holidays
- Competitive occupational sick pay scheme.
- 2 paid wellbeing days each
year*
- Length of Service Awards
- Family friendly leave options
- Workplace Pension
Scheme
- Opportunity to sign up for a Blue Light Card
- Enhanced Maternity Pay (qualifying length of
service applies)
- Support from our Occupational Health provider
- Life assurance 1.5 times
salary
- Access to 6 free counselling sessions per year and our Employee Assistance
Programme
- Reimbursement of PVG, Disclosure & SSSC fees (if applicable)
- Funded continuous
learning including access to over 150 online courses & SVQ qualifications for registered
roles
- Pension and retirement information and support
- Team Wellbeing Allowance •
*Pro Rata for part time