We protect and promote the human rights of people with mental illness, learning disabilities, dementia and related
conditions.
We have a varied and interesting role as a Casework Officer for the right candidate to join our team on a fixed term
contract.
The role involves undertaking a range of administrative activities which will contribute to the fulfilment of the
Commission’s duty to monitor the operation of the Mental Health (Care and Treatment) (Scotland) Act 2003.
You should have two passes at higher grade and five passes at standard grade or equivalent qualifications, including
English and a numerate subject (or relevant work experience/qualification in Administration).
The role also requires proficient IT skills, with Microsoft Office packages, database input and management.
Telephone enquiry/call handling experience and a customer focused approach are essential along with the ability to
communicate effectively.
You should also have proven administrative experience and experience of working under pressure and to deadlines, with
excellent organisational skills and attention to detail.
The success of the role relies on team working so the ability to work as part of a team and with limited supervision
is critical.
As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment
to learning and development and access to an Employee Assistance Programme and comprehensive staff
benefits.
We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home
and flexible working arrangements.
At the Commission we champion diversity, inclusion and wellbeing. We pride ourselves on being an employer of choice,
cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a
workforce which represents the wider society that we serve and therefore encourage applications from people of
all backgrounds and under-represented groups.
Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway
station and transport links.