Join Epilepsy Scotland as Head of Services and lead the delivery of impactful support that improves lives across Scotland.

About Epilepsy Scotland

Epilepsy Scotland works to ensure that the estimated 80,000 people living with epilepsy in Scotland have their voices heard, their rights respected, and their needs met. The charity has been a national leader in epilepsy support for over seven decades, combining front-line services with policy influence, education, and awareness-raising.

As an organisation, Epilepsy Scotland is deeply committed to tackling stigma, challenging inequalities, and offering person-centred services that empower people to manage their condition and live life to the fullest. Their services range from one-to-one emotional and practical support to community-based youth engagement and a national helpline offering information and guidance.

Responsibilities of the Head of Services

As Head of Services, you will play a key role in the leadership and delivery of Epilepsy Scotland’s strategic vision. Reporting directly to the Chief Executive, you will oversee the organisation’s front-line services, ensuring they are responsive, evidence-based, and aligned with the changing needs of people living with epilepsy across Scotland.

This role calls for a confident leader who is equally comfortable working at a strategic level and managing the detail of day-to-day operations. The services currently offered include Emotional Wellbeing for Adults, a Welfare Rights Service, Youth Work Service and a National Helpline.

Key Responsibilities:

• Service Leadership: Provide strategic and operational leadership across Epilepsy Scotland’s services, fostering a culture of empathy, excellence, and innovation.
• Team Management: Line manage a geographically dispersed team including the Services Team Manager, Welfare Rights Officer, and Helpline Officers, offering supervision, support, and professional development.
• Service Development: Identify opportunities to improve and expand services in line with the charity’s strategy, funding opportunities, and the evolving needs of service users.
• Monitoring & Evaluation: Oversee the implementation of project plans and evaluation frameworks that track outcomes, ensure quality, and support funding compliance.
• Partnership Working: Build and sustain collaborative relationships with statutory and voluntary sector partners to enhance service delivery and reach.
• Safeguarding & Risk Management: Lead on safeguarding across all services, ensuring staff are trained, policies are up to date, and all activities are risk assessed appropriately.
• Budgeting & Reporting: Prepare service budgets, manage expenditure, and contribute to funding bids and reports for funders, trustees, and external stakeholders.
• Organisational Contribution: Work closely with the CEO and other senior colleagues to contribute to strategic planning, organisational development, and advocacy priorities.

What does Epilepsy Scotland need from you?

If you are a dynamic and experienced professional with a passion for delivering inclusive, life-enhancing services, this could be the role for you. You may have a background in health, social care, youth work, or another area of community support — but most importantly, you are someone who leads with compassion and integrity.

You will bring a well-rounded set of leadership, operational, and interpersonal skills, and you’ll thrive in a collaborative environment where you can balance strategic thinking with hands-on delivery.

Experience and Skills:

• A minimum of three years’ experience in managing multi-disciplinary teams, preferably in the voluntary, health, or social care sector.
• A proven ability to lead service design and delivery, manage budgets, and report on outcomes.
• Experience working in partnerships and with external stakeholders, including funders.
• Excellent communication and report-writing skills, with the ability to tailor messaging to different audiences.
• A deep understanding of safeguarding principles, health inequalities, and the social model of health.
• A reflective, emotionally intelligent approach to leadership and team development.
• Commitment to equality, diversity, and inclusion in all areas of work.
• You may also bring lived experience of epilepsy or another long-term health condition, and/or knowledge of the unique challenges faced by those managing such conditions.

Be part of a trusted national charity that supports, empowers, and advocates for people living with epilepsy.

Are you a senior leader with an ability to motivate staff and guide the work of a leading Scottish national charity to deliver for one of our most vulnerable communities? Can you promote a culture of excellence through collaboration with colleagues and external partners that drives continuous change and improvement to the benefit of our service users throughout Scotland? Do you have a background in health and social care and/or the third sector? If so, Scottish Huntington’s Association wants to hear from you.

Reporting directly to our Chief Executive, this role offers the opportunity to drive the frontline work of Scottish Huntington’s Association and make a real difference to an often overlooked, misunderstood and vulnerable community in Scotland. In addition to overseeing our three Specialist service teams you will be expected to demonstrate strong leadership and decision-making skills as a key member of the charity’s Leadership Teams, while also liaising effectively with our Board of Trustees. This is not a front line, client facing role – it is a strategic leadership role.

You will therefore bring a strategic approach, a proven record of success in operational delivery, and experience of leading high-performing teams. Putting our community at the heart of everything you do, and inspiring a positive, productive and collaborative organisational culture in line with our vision, mission and values, you will be motivated to ensure your teams deliver the best outcomes for families impacted by Huntington’s disease while also meeting the requirements of funding partners, donors, supporters and staff.

About Scottish Huntington’s Association

As the only organisation in Scotland exclusively dedicated to the country’s Huntington’s community, Scottish Huntington’s Association is recognised at national and international levels for its impact and approach. Our specialist staff deliver care and support that improves the lives of young people growing up in Huntington’s families, people with the disease or facing the onset of symptoms, those who are at risk of developing the condition, and carers. Furthermore, we are trusted by NHS and care providers to deliver Huntington’s disease training to practitioners including hundreds of nurses, occupational therapists, physiotherapists, and care home staff.

Our most recent impact survey found that 83% of clients are better able to manage symptoms; 85% say their mental health has improved; and 96% have more understanding about the disease as a result of specialist support provided by Scottish Huntington’s Association.

You will also be joining an organisation determined to maintain and build upon its high level of employee satisfaction – our 2025 staff survey found that 97% of staff enjoy working at Scottish Huntington’s Association; 100% trust and respect their line manager; 100% believe our teams work well together; and 97% hope to continue working for Scottish Huntington’s Association.

About you

You will possess outstanding leadership and interpersonal skills in addition to a deep passion for motivating teams to fight for and deliver the best possible outcomes for families living with Huntington’s disease in Scotland.

You will also demonstrate excellent written and verbal communication skills, be analytical, data-driven, results-focused, and detail-oriented with ability to effectively prioritise your workload – all while mentoring your teams to do the same.

You will be confident working with colleagues at all levels across the organisation, contribute positively to our inclusive and supportive workplace culture, promote collaborative working, and able to advocate and influence on behalf of our community to external partners and agencies.

We offer:

• Workplace pension scheme

• Childcare Voucher Scheme

• 25 annual leave days and typically 12 public holidays per year

Note: Your annual leave and public holidays are combined, with four mandatory public holidays that must be taken from your entitlement on 25 and 26 December, and 1 and 2 January each year.

• Staff loyalty scheme: Employees with four completed years of service are entitled to an extra day for each additional year served, up to a maximum of five days.

• Flexible working options to support our staff and promote inclusive working practices.

This position follows a home-working model, with the option for a hybrid arrangement from one of our offices throughout Scotland. A full driving licence and daily access to a car are essential requirements for this role.

Working hours

The is a full-time role (36 hours).

You will be joining a friendly and passionate organisation at an exciting time for Scottish Huntington’s Association, now in the third year of Standing Tall: A Strategy For Growth 2023 - 2028. If you are interested in this role and can demonstrate you meet most of the criteria, we would love to hear from you.

At Scottish Huntington’s Association, we celebrate diversity and the innovative ideas it brings. We actively encourage applications from all backgrounds.

You will find information about Huntington’s disease and our work at hdscotland.org.

Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is The Role

As a member of the Corporate Leadership Team, reporting directly to the Director of Service Delivery, your primary role is to oversee national services and programmes across Scotland and provide strategic support to service delivery. However, you will also work closely with Heads of Service supporting localities, working together to provide a holistic, integrated support to our service users and supporting all Service Delivery staff and volunteers as part of #OneVSS team approach. You will be responsible for ensuring, within your areas of responsibility, that VSS’s strategic objectives are being implemented and will have a key role in developing future strategies and business planning to ensure that the needs of victims and witnesses are being met.

What You’ll Need to be Successful

We are looking for an experienced and transformational leader. Someone who will relish the opportunity to shape the delivery of the VSS vision and strategic priorities. You will be working alongside colleagues and partner agencies to deliver for victims and witnesses and have a relevant post-graduate professional qualification and/or experience in relation to research and designing service pathways. An innovative thinker with strong communication skills and experience of partnership working. Evidence of Continuing Professional Development is essential.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

Salary band: £47,266 - £62,420. Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.

Further details of this role are available in the job description - Head of Service Delivery - National Programmes

What we offer

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 42 days (pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits. This includes dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

Please note - This post will be subject to a PVG check.