Fife Carers Centre is a well-regarded and well-established organisation that has supported thousands of families and unpaid carers throughout Fife since 1995. The vision of Fife Carers Centre is to ensure that unpaid carers throughout Fife are valued, recognised, and supported to have equal access to a good quality of life that is not prejudiced by their caring role.

Working across Fife Carers Centre and Fife’s Community Hospitals (St. Andrews, Adamson Hospital in Cupar, Stratheden, Glenrothes, Cameron Hospital in Windygates.

Your work will include providing a sensitive, person-centred support service for carers where the cared-for person is in hospital, working closely with Fife Carers Centre team to establish continuity of support for Carers after discharge.

You'll be working closely with hospital teams, advocating for carers, providing essential information, and ensuring they receive the support they need. If you have experience in carer support, social care, or health services and want to be part of a team that values and recognises unpaid carers, we’d love to hear from you.

Fife Carers Centre is a well-regarded and well-established organisation that has supported thousands of families and unpaid carers throughout Fife since 1995. The vision of Fife Carers Centre is to ensure that unpaid carers throughout Fife are valued, recognised, and supported to have equal access to a good quality of life that is not prejudiced by their caring role.

You will be based at the Victoria Hospital, Kirkcaldy, but may be expected to travel throughout Fife.

Your work will include providing a sensitive, person-centred support service for carers where the cared-for person is in hospital, working closely with Fife Carers Centre team to establish continuity of support for Carers after discharge.

You'll be working closely with hospital teams, advocating for carers, providing essential information, and ensuring they receive the support they need. If you have experience in carer support, social care, or health services and want to be part of a team that values and recognises unpaid carers, we’d love to hear from you.

Carers of East Lothian is the local organisation supporting adults who care for family and friends. We have an excellent reputation, recently gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have recently secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, as well as being Disability Confident Committed and a Living Wage employer.

Key Responsibilities:

• Act as the first point of contact for carers and professionals, handling enquiries and referrals with sensitivity and confidentiality.

• Maintain accurate client records, manage referrals, and arrange clinic appointments (e.g. Legal Advice, Power of Attorney).

• Provide admin support for carer events and workshops, process small grants, and update financial records.

• Support reception area upkeep, office supplies, and general admin tasks including mailings, info packs, and Board support.

• Assist the wider team and volunteers while ensuring compliance with data protection and health & safety policies.

What We’re Looking For:

• Experience in reception or office admin

• Great communication and interpersonal skills

• Good IT skills and attention to detail

• A team player with a commitment to supporting unpaid carers

Lanarkshire Carers is recruiting a Carer Support Worker to join our professional and committed staff team working to make a positive difference delivering information, advice and support services for unpaid carers throughout Lanarkshire. The position is full time, 35 hours per week, worked flexibly to include occasional evenings and weekends.

Lanarkshire Carers is a progressive organisation where you will be supported, valued and well rewarded. Carer Support Workers salary is Grade 4, SCP 12-14b, £30,941 - £33,905

What are we looking for?

If you are a positive, caring, responsive, hardworking and professional practitioner who shares our values and our commitment to providing excellent unpaid carer services and support across Lanarkshire please read on. The role of a Carer Support Worker is demanding and diverse, requiring an organised and skilled approach to manage different workstreams, individual caseloads and new referrals on a daily basis. Others including staff and volunteers within the organisation will look to you for ideas, direction, solutions and innovation. This is a direct carer facing role and you will engage with unpaid carers in person, individually, in groups, in communities, in our premises, on the phone and online. We operate public offices and outreach activities; carers contact us in many different ways. Lanarkshire Carers is a digitally enabled organisation, and you will be able to demonstrate the required skills in all aspects of your work. We are looking for people who understand the culture and value of this sector and nature of job roles within a carer led organisation.

Who are we looking for?

You will have a relevant qualification in health or social care and preferably some work experience relevant to this post. We will also consider someone who is qualified by work and other experience with demonstrable and relevant skills. You must have a good understanding of the impact of caring and the issues unpaid carers face. You will have experience of providing individual and group work support and case management delivering person-centred, strength based and outcome focused approaches.

Lanarkshire Carers

Lanarkshire Carers is a well-established, award winning carer led organisation built on a vision to work with and for carers to develop and deliver services that make a positive difference to their lives. A value-based organisation, our mission is to ensure that carers in Lanarkshire are identified, well informed, involved, supported, and empowered. We deliver information, advice and direct support services that enable unpaid carers to continue to care, whilst maintaining their own health and wellbeing.

Staff values and benefits

Our Board of Directors is committed to making Lanarkshire Carers a great place to work. Lanarkshire Carers works flexibly and is a carer positive employer. A generous annual leave and public holiday allocation provides 37 days leave, rising to 42 days with increased length of service. A workplace pension scheme is available along with group life and critical illness cover and other benefits. We offer an Employee Assistance Programme and also Credit Union Membership. Our staff learning and development programme ensures you have access to continuous professional development, with progression routes across the organisation.

Lanarkshire Carers is an Equal Opportunities employer and all applicants for posts receive equal treatment irrespective of ethnic origin, gender, disability, religion, sexuality, and age.

Additional Information

Please visit our website lanarkshirecarers.org.uk for more information about Lanarkshire Carers where you will also find our annual report for 2023/2024. This provides a good overview of our work and job roles. Our staff team, many of whom are carers themselves, are committed to making caring a positive experience.

PVG

Post holders require a countersigned membership of the PGV scheme.

Our workstyles

Post holders will be based between our centres in Hamilton and Airdrie, and localities throughout Lanarkshire. Working from home/hybrid working may also be required.

All staff work on an outreach basis in community, health and social care venues across Lanarkshire.