Established in 1984 to eradicate all forms of discrimination under the Race Relations Act 1976, CSREC works across
Central Scotland, including but not limited to, Clackmannanshire, Falkirk, and Stirling Council areas.
At CSREC, we aim to reduce the negative effects of inequality and marginalisation experienced by Minority Ethnic
individuals, asylum seekers, and refugees across Central Scotland, enabling them to engage with the wider public
to enhance community cohesion and prevent discrimination.
This job description and person specification acts as a guide to the various responsibilities in relation to the
position of Digital Marketing & Admin Officer. Due to the on-going changes within the Third Sector these
responsibilities may be occasionally amended in negotiation with the post holder. CSREC is committed to the
safeguarding and welfare of all our service users and uses a thorough, rigorous, and fair recruitment and
selection process.
The Role
The Digital Marketing & Admin Officer will support our Operations Manager to ensure the smooth running of CSREC’s
administration, social media, and website.
The post requires a multi-skilled person with strong administrative and operational skills, an aptitude for social
media and basic website development, and the self-motivation and initiative to help drive forward CSREC’s
objectives.
Main Responsibilities
- To provide admin and digital marketing support to the Co-CEO’s, Operations Manager and other CSREC
staff.
- Develop and distribute CSREC’s e-newsletter.
- Maintain CSREC’s social media
accounts.
- Ensure CSREC’s website is up to date.
- To operate manual and computerised office
systems, for example filing papers and maintaining databases.
- To undertake general office duties, for
example: dealing internal and external e-mail enquiries, answering the phone etc.
- Monitoring and
ordering stocks of basic items, for example stationery, paper, toner etc.
- In liaison with the Operations
Manager to maintain and review all CSREC insurances, service contracts dates.
- Liaise with Stirling
Community Enterprise with regards to events / booking meeting rooms.
- To undertake office telephone
reception, including taking and forwarding messages for other staff.
- When necessary, to attend meetings,
conferences, and public events on behalf of CSREC.
- To attend training as appropriate.
- To assist
with general housekeeping of CSREC and Health & Safety requirements.
- To undertake any other duties
as directed.
- To demonstrate commitment to the aims of CSREC.
Person Specification
- Proven experience working in an administration or operational role.
- Proven experience of successful
digital marketing campaigns.
- Experience of Wordpress website development and maintenance.
- Proven
office organisational and file management skills, strong ability to multi-task.
- Demonstrated high
computer literacy: particularly with programmes in Microsoft Office 365 / cloud computing.
- Understanding
of computer software programs and excellent IT knowledge and skills including networking, databases, email
etc.
- Demonstrated experience of working in a culturally and linguistically diverse environment showing
sensitivity to people from non-English speaking backgrounds.
- Understanding of and ability to work with
policies and procedures of an organisation.
- Well-developed writing skills.
- Good personal skills
such as: communication; teamwork; self-motivation; demonstrable initiative and attention to detail.
- An
ability to prioritise, plan and organise work in a busy environment.
- An understanding of health and
safety issues in the workplace.
- Willingness to work flexibly in response to changing organisational
requirements.
What will you get out of this role?
CSREC have a generous benefits package including:
- 38 days (FTE) annual leave (inclusive of bank holidays and mandatory shut down period over Christmas/ New
Year),
- Employee pension scheme with CSREC contributing 8% of qualifying salary.
- 34 hours working
week to encourage employees to maintain a good work life balance.
- Flexible hybrid
working.
- Working as part of a small and dynamic team.
- Access to a wide range of learning,
training, and development opportunities.
Join our dynamic team and play a crucial role in both shaping a vital ethnic minority employability project and
helping to create a more inclusive Scotland.