RNIB is pleased to announce this exciting opportunity to join our Eye Care Support Service in Aberdeenshire as an Eye Care Liaison Officer (ECLO). This is a rewarding role, providing the right individual the opportunity to make a difference every day working with people affected by sight loss.
You will provide critical emotional support, information and guidance, remotely via digital platforms and in community locations, as required. Each day, you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.
Administrative tasks, including maintaining accurate patient records and using Microsoft 365, will also form an essential part of your role.
For more information on what it's like to be an ECLO, please follow the links below:
RNIB Lifechangers Appeal TV ad - YouTube
A Day in the Life of an ECLO - RNIB Website
What we are looking for
We are looking for an individual with a proven track record in delivering information and advice services directly to people in need of support. Your experience in building strong professional relationships with patients, clinicians, and partners across different sectors will be key to your success in this role.
You should be confident in managing your workload independently, with excellent organisational skills and the ability to work in various locations as required. You must be comfortable using IT systems and have strong record-keeping abilities.
As an RNIB ECLO, you will complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification, a core requirement for the role. You will also receive access to clinical supervision, peer support, and the opportunity to contribute to RNIB’s vision of ensuring "no diagnosis without support."
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits, including:
• 26 days of holiday per year (plus bank holidays) which rises with service
• Enhanced family-friendly benefits
• A contributory pension scheme with an employer contribution of up to 11%
• Access to a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our Benefits of Working at RNIB page.
For further details and to apply please visit our website.
The closing date for applications is 20th April 2025.
Appointment is subject to an enhanced DBS/PVG/ACCESS NI check for engaging in regulated work with children and adults with sight loss.
We’re the Royal National Institute of Blind People (RNIB Group) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.