Home-Start Glasgow North and North Lanarkshire is a vibrant community charity making a big impact on families in both local areas. Our trained volunteers and staff help families with young children through challenging times. In Scotland, over 1500 volunteers support over 3500 families and nearly 6500 children each year through compassionate, confidential help to parents when they need us most.

The parents we support are often overwhelmed and isolated. They may be struggling with mental health, illness, disability, multiple birth, poverty, domestic abuse, separation or trauma. We provide 1:1, face to face and remote support, and group and intensive support, to families.

HSGNNL are now looking for a dynamic, outgoing individual who can deliver a programme of volunteer opportunities across North Glasgow.

Purposes of the job

• Ensure a creative, inspiring and effective volunteer recruitment process
• Maintain training & development programmes that prepare volunteers for their role and meet the needs of the organisation
• Ensure all volunteers are supported and can contribute to service design
• Identify opportunities to maintain the number of volunteers that allow us to deliver our work effectively and meet the needs of family support
• Maintain and provide content for social media platforms

A valid UK driving licence and access to a car is an essential requirement for the role.

Home-Start Renfrewshire and Inverclyde (HSRI) is an award winning, registered charity providing volunteer led, family centred, non-judgmental support to families with at least one child aged under five.

As a valued colleague joining our compassionate and forward-thinking team, you will be part of our vision of walking alongside families, offering early help, empowering families to build on existing strengths, to achieve better wellbeing outcomes for themselves and their children.

Main Responsibilities:

• Receiving referrals and assessing needs of families
• Introducing families to appropriate support
• Recruiting, selecting and training volunteers
• Matching and introducing volunteers to families
• Providing support, supervision and on-going training opportunities for volunteers
• Undertaking designated responsibilities to safeguard children’s welfare
• Ensuring equality of opportunity, fairness, inclusion and diversity in all aspects of our work
• Complying with the scheme’s administration, monitoring and financial systems
• Ensuring appropriate liaison with referrers and other professionals
• Contributing to and supporting the development of the Home-Start network

Location: Renfrewshire or Inverclyde, (please state preference upon application), with flexible working available

Home-Start Renfrewshire and Inverclyde (HSRI) is an award winning, registered charity providing primarily volunteer led, family centred, non-judgmental support to families with at least one child aged under five.

As a valued colleague joining our compassionate and forward-thinking team, you will be part of our vision of walking alongside families, offering intensive family support, empowering families to build on existing strengths, to achieve better wellbeing outcomes for themselves and their children.

Main responsibilities:

• Be the first point of contact for all Volunteer enquiries.
• Recruit, select and prepare volunteers in partnership with Family Support Coordinators.
• Liaise and Network with local community organisations raising awareness of Home-Start Renfrewshire and Inverclyde.
• Deliver Volunteer Prep training course to newly recruited volunteers alongside Family Support Coordinators.
• Identify and manage facilitation of additional volunteer training.
• Maintain regular contact with volunteers awaiting match families or who are resting (on hold) from volunteering.
• Conduct 1:1 review for unmatched and/or resting volunteers either face to face or by telephone.
• Conduct support and supervision sessions for Group Only Volunteers.
• Organise Peer Support Sessions alongside Family Support Coordinators.
• Facilitate Volunteer events including fundraising activities.
• Ensure all record keeping is accurate and up to date on Charity Log including input of Volunteer Diaries.
• Reference checking all Volunteers.
• Support with PVG paperwork.
• Work in partnership with local Statutory and Voluntary organisations within GIRFEC framework.
• Any other duties that that required to fulfil the needs of the organisation.

About Bridges Partnership - Glasgow

The Bridges Partnership is jointly provided by Aberlour Glasgow Family Support Service and Shelter Scotland to provide support to mothers and their children living in the North East of Glasgow areas who are or have been affected domestic abuse.

About Glasgow Perinatal Service

Aberlour has always seen the benefit of early intervention and are pleased to have received funding from Scottish Government for a Service Manager and 6 new posts to work across Glasgow supporting new parents pre and post birth. By working alongside new parents, we aim to facilitate recovery from problematic substance use and improve parenting capacity and confidence to positively impact on the outcomes for both parents and their new babies.

The service will work across 7 days per week operating within the hours of 8am to 8pm to flexibly meet the needs of the parents and families being supported. The work will cover prebirth to baby first birthday offering strength based whole family support.

What we are looking for....

The role of as Service Administrator is very varied within Aberlour, you will have general administrative tasks such as financial administrative tasks, ordering office equipment and supporting with our file recording systems. Your job is also about supporting and working with people. For many of our families our Service Administrators are their first point of contact - as they are usually there to welcome them into our offices! Our administrators are at times a point of contact for families who are looking for urgent help and must respond in an appropriate, friendly and helpful manner.

Ideally you will have administrative experience gained through working within a busy office or social care environment. You will be comfortable working with all Microsoft Office packages including Excel and be able to create spreadsheets and deal with numerical information. You will have excellent communication and organisational skills. You will have a relevant professional qualification at SCQF level 7 or equivalent experience of working in a busy office.

To have a look at our values to understand more about what we are looking for from our employees click here.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits and our commitment to Equality and Diversity.

If you have any queries please e-mail: jobs@aberlour.org.uk

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

We also follow Data Protection Guidelines -

Here is our privacy policy.