The role of the 24HR Refuge Support Worker is to provide a safe and supportive environment for women and children who have experienced or are at risk of domestic abuse and may have additional support needs. You will offer trauma-informed practical and emotional support, supporting women to regain their confidence, independence, and sense of empowerment as they move forward with their lives.

In this role, you will ensure the refuge remains a secure and welcoming space, where women feel safe and supported. You will carry out risk assessments and safety planning, while also assisting with housing, finances, health, and legal matters.

You will work closely with external agencies and the wider EWA team to provide a holistic and coordinated approach to support, ensuring women and children receive the most effective support and resources tailored to their needs.

The role of the EDDACS/Duty support worker is to provide a confidential, safe and supportive frontline information service to women and agencies who contact EWA across our EDDACS (Edinburgh Domestic Abuse Court Service) and duty service. Support can be accessed through the crisis phone line and/or ‘drop in’ service and delivered within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse. Where safety issues are assessed, the worker will ensure the completion of the Risk Identification checklist and an individualised support and safety plan. Where appropriate the worker will assess women, and any accompanying children who are affected by domestic abuse, for refuge accommodation. This role is based at EWA offices 4 Cheyne St Edinburgh EH4 1JB.

About Us

Zero Tolerance is a Scottish charity working to end men’s violence against women by promoting gender equality and challenging attitudes which normalise violence and abuse. We are a values-led organisation and seek to improve the way we integrate feminism, equality, and diversity into our work. We ensure our HR policies and practices reflect our values (including enhanced parental leave, miscarriage and menopause policies and flexible working) and our salary framework is fair and competitive. We are committed to staff learning and development and have recently launched a paid reading week for all staff.

Zero Tolerance has a commitment to diversity and challenging all forms of inequality alongside gender inequality. We are open to as many different voices as there are experiences, but particularly welcome applications from Minority Ethnic, LGBT+, disabled, migrant, and other backgrounds currently underrepresented within the women’s sector.

We achieve change in the following ways:

1. Raise public and political awareness of the root cause of VAWG (gender inequality) and call for action.

2. Challenge and support key institutions to embed primary prevention of VAWG in their work.

3. Advance and share the evidence base on preventing VAWG.

What you’ll do

We are looking for an experienced Policy Officer to join our team and lead on the development of robust, evidence-based policy to prevent violence against women and girls. You will support the organisation’s aims by building effective networks, monitoring and analysing public policy and researching and writing reports in line with our strategic priorities. You will work closely with the Children and Young People: Policy and Practice Officer, who leads on our CYP-related policy work.

The successful candidate will often work in close collaboration with the women’s sector and other partners to influence key decision makers and stakeholders across local authorities, Scottish and UK governments and third sector organisations.

You will represent Zero Tolerance on advisory and working groups with stakeholders, acting as Chair/Co-chair as required and work with ZT colleagues to identify areas of influence and priority. Incorporating the views and needs of marginalised women is essential in the role.

What we need

The successful candidate will have previous experience in a similar role, in a paid or voluntary capacity, with knowledge and understanding of violence against women and gender equality. You’ll be a skilled communicator with the ability to present complex ideas to a variety of audiences including senior politicians, stakeholders and partners.

You will also have:

• A shared understanding of our vision, values, aims and positions

• Understanding of the Scottish political landscape

• The ability to understand complex policy issues, articulate clear and focused responses, and make judgements based on evidence

• Organisational skills, managing both reactive and planned work

• Proven experience of building networks

What do we offer?

• Competitive salary with annual pay progression. We operate a grading structure based on five salary grades. New employees start on point 1 of each salary grade and receive annual increments until the top of the grade is reached. This role is Grade 3, pro rata of £33,537.08 - £37,018.66

• Staff pension scheme (6% employers’ contribution)

• 28 days annual leave plus 10 public holidays (pro-rata) and a flexible working hours policy

• We actively encourage continuous professional development for all our employees and have implemented a paid reading week and continuous training opportunities for individual learning and whole team development.

SWAN is an autistic-led Charity run for and by autistic women, girls and non-binary people across Scotland.

The post holder will deliver a range of neuro-affirming services and support for autistic women and non-binary people, as well as training and workshops for professionals and allies wishing to develop their knowledge and understanding of autistic people.

The postholder will have at least 2 years’ relevant experience (e.g. group facilitation, 1-2-1 support, peer support, training delivery and/or working with autistic people or other marginalised communities).

For this Lived Experience role, it is essential that the Project Worker is autistic (by formal diagnosis or self-identified). You will need to be comfortable with openly disclosing and discussing related experiences in group and open online sessions, public and professional meetings and in a training context.

SWAN is a small but very active Charity, so multitasking, time management skills, and the ability to prioritise tasks and function well at busy times are key. The role is interesting and varied and there are opportunities to develop the post in line with your strengths and skills.

SWAN offers staff a neuro-inclusive working environment, and takes a proactive, neuro-affirming approach to adjustments, support and flexible working which seeks to remove barriers and enable you to work to the best of your strengths and abilities.

You can find more information about SWAN on our website and in our Strategy.