Top job! Quality and Improvement Officer
- Full time
- £40,000
- On site: Glasgow
- Closing 21st April 2025
- Advertised from 1st April 2025
- Permanent
Role
What will you do?
As our Quality and Improvement Officer, you will lead the development and implementation of our quality framework across Enable Works. You will be central to maintaining high standards in all aspects of our delivery, ensuring we provide consistently excellent services that demonstrate real and measurable impact.
Your role is about enabling teams to understand and achieve quality. You’ll do this through regular auditing, collaborative coaching, insightful feedback, and working closely with managers and staff across the department.
You will:
- Design and deliver a programme of quality audits and compliance checks.
- Work with managers to identify areas of strength and improvement.
- Lead our approach to demonstrating and evidencing impact using data, reporting, and lived experience.
- Define and embed what “quality” looks like across the department.
- Champion the Supported Employment Quality Framework and ensure fidelity to its standards.
- Support managers and teams to translate findings from quality activities into meaningful action and learning.
- Actively contribute to continuous improvement through service reviews, evaluations, and learning loops.
- Develop and manage effective monitoring systems that uphold quality, compliance, and learning.
You will also have direct line management responsibility for:
- Our Welfare Rights Officer, ensuring we provide expert advice and support to clients navigating complex benefits systems.
- Our Learning and Development staff, who empower our team with the knowledge, skills, and tools to provide high-impact services.
You will also have direct line management responsibility for:
- Our Welfare Rights Officer, ensuring we provide expert advice and support to clients navigating complex benefits systems.
- Our Learning and Development staff, who empower our team with the knowledge, skills, and tools to provide high-impact services.
You will be accountable for:
- Delivering an annual quality and compliance work plan.
- Upholding and embedding national and internal quality standards.
- Ensuring key staff are supported to interpret and use quality data.
- Maintaining robust compliance with contractual obligations.
- Supporting the professional development of staff through coaching and mentoring.
- Acting as a critical friend to managers and delivery teams.
- Leading our reporting on quality assurance and service improvement.
Contribution to strategy:
- You will play a key role in shaping the quality and impact of Enable Works’ programmes and services. Through strong analysis and leadership, you will support our strategic goal to be recognised as a national centre of excellence in inclusive employment practice. Your work will help us define success, demonstrate value, and stay accountable to the people we serve.
About You
The skills you will bring.
We really need you to have these:
- A strong understanding of quality assurance and compliance in a service setting
- Experience in conducting audits or service reviews
- Ability to analyse and present data in meaningful ways
- Confidence in coaching and supporting colleagues to improve practice
- Excellent communication and organisational skills
- An understanding of what drives quality and impact in services
- Familiarity with performance frameworks, standards or compliance requirements
- Experience of managing staff and supporting professional development
- A collaborative and solutions-focused approach
Why?
We need you to bring these skills because our ambition is to deliver services that are consistently excellent, transparent and impactful. Your ability to lead on quality will give our teams the clarity, confidence and support they need to maintain high standards in every aspect of their work.
You will help us move beyond simply meeting targets- to understanding and evidencing what really makes a difference for the people we support. Your insight and expertise will help shape our culture of learning and continuous improvement, where quality is everyone’s responsibility and where we work together to deliver better outcomes.
We would love it if you also had these
- Knowledge of Supported Employment principles or similar person-centred approaches
- Experience working in employability or third sector services
- Understanding of staff development and adult learning
Why?
These experiences would give you helpful context for the work we do and the people we support. An understanding of person-centred approaches and the wider employability landscape in Scotland will help you get to grips quickly with our goals and ways of working. Experience in learning and development would also support your role in equipping our staff to deliver quality services.
But if you don’t have these yet, that’s absolutely fine. We’re more interested in your values, your approach, and your ability to grow into the role- so please don’t be put off from applying.
About Us
At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.
We also have an excellent range of staff benefits on offer including but not limited to:
- Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
- Employee Assistance Programme
- Cycle to Work Scheme
- Season Ticket Loans
Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.
Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.
Application notes
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Inclusive Employment Programme Lead
- Full time
- £32,831
- Remote: Working from home with occasional in person meetings.
- Closing 6th May 2025
Come and be part of something Amazing!
We are delighted to be recruiting an Inclusive Employment Programme Lead to manage and deliver Down’s Syndrome Scotland’s new Inclusive Employment Programme for adults with Down’s syndrome seeking meaningful employment to reach their fullest potential.
For too long, people with Down’s syndrome have experienced barriers to employment and we want to change that, for good. Can you help us do that?
Passion, innovation, and integrity are at the heart of our culture. So, we are dedicated to bringing together highly skilled people who are also passionate about making a difference. In return, we offer a flexible, professional and friendly working environment in which our staff team are truly valued and fully supported.
As our Inclusive Employment Programme Lead you will drive our Inclusive Employment Programme by working in partnership with a host of willing employers who truly value the contribution that people with Down’s syndrome can make to their workforce. You will get right alongside people with Down’s syndrome and support them to reach for the stars in seeking employment opportunities across a wide range of settings, right across Scotland.
You will recruit and lead a new team including Training and Mentoring Workers with lived experience, support staff and volunteers.
This is an exciting opportunity for a passionate individual with a strong track record of success in this area.
Forth Valley Sensory Centre (FVSC) is a hub where people with a visual and/or hearing loss and their friends, families, carers and the wider community can access quality services and advice from our Charity and partner organisations.
We are looking for a new Development Manager who can identify and , develop new outreach opportunities and expand what we already offer across Forth Valley.
This will be a great position for someone with proven management experience, who is looking to develop themselves under the direct guidance of the CEO. The successful candidate will be a “people person” who communicates effectively internally and externally, with compassion, motivation and the ability to positively influence others.
We would love to hear from you if you are committed to our values, have the ability to promote FVSC to the wider community, help us achieve strategic goals and create positive, lasting impact across Forth Valley.
The Organisation
Forth Valley Sensory Centre is a hub for people with a visual or hearing loss where they and their friends, families, carers, and the wider community can access quality services and advice from partner organisations. The Centre was the first of its kind constructed in the UK and specifically developed for the sensory impaired community.
The Centre provides an array of bespoke services, moulded by end users and their requests of what is most important to them. From digital support to meeting spaces, a sensory garden, café as well as over 30 groups and classes and more- there are never two days the same in The Centre.
The Role
As the Development Manager, you will play a crucial role in identifying growth opportunities, building partnerships and showcasing the services that FVSC can provide on an outreach basis. You will be responsible for developing and executing strategies, creating awareness, and promoting the organisation to communities throughout Forth Valley.
This role requires a blend of internal and external relationship building, strong communication skills and management. To be considered for this role, you must demonstrate experience in leading a team and be able to prepare and present information in accessible formats to engage individuals who could benefit from FVSC services. Communication skills are a vital part of this role, in conjunction with being compassionate, collaborative and inclusive in your approach.
If you think you can thrive in this role and possess the desired qualities and capabilities, please do not hesitate to get in touch by following the below steps to either submit your application or chat to us to find out more.
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We are currently recruiting people to join our Board and are actively seeking people to guide the organisation as it transitions and expands.
The objects of the organisation are:
- the provision of recreational facilities, or the organisation of recreational activities, with the object of relieving isolation and improving the conditions of life for the Deaf Community in Lanarkshire
- the relief of those Members of the Lanarkshire Deaf Community in need by reason of age, ill health, disability, financial hardship or other disadvantage.
If you are interested and have one or more of the skills, knowledge or experience listed below, please do not hesitate to contact us:
- Working in the Charity Sector
- Finance and/or Accounting
- Human Resources
- Policy Making and Compliance, including Risk Management
- Organisational capacity building and growth
- The barriers the Deaf community faces in one or more of the many different settings including health, education, social services, leisure, employment and other situations.
Business Development Leader
- Full time
- £28,940 – £33,981
- Hybrid: Deafblind Scotland Learning & Development Centre, 1 Neasham Dr, Kirkintilloch with Flexible Home Working
- Closing 31st May 2025
Background
Deafblind Scotland is the specialist charity working with adults living with Deafblindness (dual sensory loss). Our ambitions are high for members and we are therefore at the cutting edge of finding ways to support people to lead their most meaningful life. Deafblind people are at the centre of all that we do and staff endeavour to work side by side with those who understand what it means to live with this condition. Deafblindness can be a devastating condition that can make daily life extremely challenging and as a result, many people living with Deafblindness become isolated. Our services can make a vital difference to their lives; enabling people to regain confidence, gain vital communication skills and re-establish social connections. Some people may acquire the loss of both senses where others may be born Deaf or with Visual Impairment and lose the other sense in adulthood through conditions such as Ushers Syndrome.
Purpose of Job
As the Business Development Officer you will be responsible for the identification and development of business and sponsorship opportunities for income generation. This will include Charity of the Year, promotion of our legacy fundraising, and managing relationships with individual fundraisers. One specific area of development will be leading on the creation of our Corporate Partnership programme The role is also responsible for building a robust pipeline of new and potential funders, writing and submitting compelling funding proposals and applications that showcase the amazing work of Deafblind Scotland. Specifically to support us to grow the charity’s services and programmes with income from trusts and foundations, lottery bodies and other grant makers of all sizes.
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