We are recruiting – come and join Scottish Families!

We are seeking a Communications Assistant (temporary maternity cover) to support and deliver the creation of inspiring communications and events to maximise Scottish Families’ reach and engagement across Scotland.

This post will work alongside our Communications Development Officer and assist with our content creation, social media presence, storytelling efforts, campaigning, media relations, and support our whole team with their communication needs. This role is fun and rewarding with a broad range of projects to get involved in. You will create a place for family members to share their experiences, build and maintain our online community, promote our events and encourage donations, and assist with making sure we are reaching more families across Scotland through advertising, campaigning and collaborations.

The post is located at Robertson House, 152 Bath Street, Glasgow G2 4TB, with staff currently working between home and office. It is expected that the post holder will be required to work occasional evenings and weekends. This post will be part of Scottish Families’ staff team and be supervised by the Communications Development Officer.

The post-holder will be responsible for maintaining our social media channels, including creating content, finding opportunities, and engaging with family members, supporters and partners; actively monitoring our media profile; supporting with storytelling efforts including sourcing leads, interviewing family members, copywriting stories, etc. to champion family voices; supporting our staff with internal communications; supporting our campaigning efforts including content creation, partnership working, advertising, and attending regular meetings with partners; and supporting our staff with their communication requests.

We are seeking applicants who are educated to HNC level, vocational qualification (level 4) or a relevant professional qualification, with a proven record of working across social media channels (specifically Facebook, Instagram and LinkedIn); creating content for online purposes such as graphics, films and audio; collaborating with partners on projects and campaigns; and delivering campaigns with set targets and audiences. Applicants should have knowledge of new communication developments and trends, and of how to boost engagement with supporters on social media. Candidates should be able to work as a supportive team member, contributing ideas and assisting colleagues; be a competent user of social media channels and content creation software such as Canva; be skilled in storytelling and collecting stories from supporters; and be able to create video content such as Instagram Reels and TikToks using phones and relevant software, with excellent copywriting skills.

Who we are

Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

You will be responsible for supporting people living with dementia to achieve good outcomes using a range of therapeutic interventions, resources and activities as appropriate. You will also work with the Commissioned Service Lead to complete and maintain high-quality person-centred documentation, assessments and reviews, taking appropriate actions to maintain the safety and wellbeing of those who use the Day Service.

Working as part of the Registered and Commissioned Services team you will have responsibility for ensuring that services are of the highest quality and meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support. You will work with the wider team and Commissioned Service Lead to ensure safe practice and delivery of high-quality, person-centred, therapeutic Registered and Commissioned Services, ensuring practice complies with Alzheimer Scotland’s policies. You will contribute to evidencing, reviewing and continually improving the quality of the services and will participate in internal audit and Care Inspectorate inspections.

You will also work with the wider team to evidence that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and support offered meet the identified personal outcomes of those attending the services.

You will be based in our Day Services operating from Taigh Shiphoirt, Stornoway which at times, will involve working without supervision in the absence of the Commissioned Service Lead. You will work 9am – 5pm with the usual work pattern of 2 weeks of 2 x 7 hour shift and 2 weeks of 3 x 7 hour shift in the Day Services. Your working days will be set however an element of flexibility will be required at times to ensure the continuous safe delivery of service. This also includes a flexible and positive approach to accepting delegated tasks with support from the Commissioned Service lead to maintain the safe running of the service in the Western Isles such as health and safety checks, basic finance tasks etc.

What you’ll have

The successful candidate will have:

• A good understanding and/or experience of working with or supporting people living with dementia and their families.
• An understanding of the benefit of high quality, evidence based therapeutic activity, ongoing evaluation, quality assurance and continuous improvement.
• Knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.
• Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.
• A recognised professional qualification in health, social work or related field, to SCQF Level 6 (SVQ 2)
• You will also possess strong administration skills and be comfortable with IT Systems such as Windows, Email, Microsoft Teams, Word, Excel etc

We are looking for an experienced, organised, and highly motivated Office & System Manager to join our dynamic team based in Paisley. You will lead a team of administrators, ensuring the smooth running of our office environment and client management system while providing high-quality support to services, senior management, stakeholders, and the public.

This role requires excellent communication, leadership, and IT skills, along with a strong ability to manage workloads efficiently. You will also undertake duties including scheduling meetings, minute-taking, and quality assurance tasks. Our ideal candidate will:

• Demonstrate a proactive and positive approach to work
• Exhibit strong leadership and team management skills
• Deliver outstanding customer service
• Have excellent organisational abilities and attention to detail
• Show initiative and problem-solving skills
• Be committed to continual learning and professional development

In addition, you must have 3 years’ experience in an administrative role within a busy office environment. Experience in managing people and office operations is essential.

If you are a dynamic and resourceful individual looking for a rewarding role, we would love to hear from you!

What we can offer you;

• Extensive training and development programme
• Access to a 24-hour Employee Assistance Programme
• Staff counselling service
• Life Assurance
• Cycle to work scheme
• Eligibility for blue light cards
• ‘Join the Team’ refer a friend & receive £200

(benefits may change over time but are an accurate representation at the time of this job advert)

Who we are

Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

As Day Services Manager you will be responsible for leading and managing high quality, therapeutic registered day services and commissioned and non-commissioned community supports for people with dementia, those at greater risk of dementia, and their families, and carers within the area.

You will be responsible for ensuring that services are of the highest quality, meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support. There is also the responsibility for ensuring that our commissioned services meet all service level agreement, contract specifications and Alzheimer Scotland’s quality guarantees.

You will have overall day-to-day responsibility for the services within the area and will be responsible for promoting the services with key local stakeholders within Health and Social Care as well as relevant other organisations. As Day Services Manager you will manage the referral and assessment process.

You will work collaboratively with the Head of Services to ensure safe practice and delivery of high-quality, person-centred therapeutic day services, ensuring practice complies with Alzheimer Scotland’s policies. You will be responsible for evidencing, reviewing and continually improving the quality of the services and will proactively participate in internal audit and Care Inspectorate inspections. This will include evidencing that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and supports offered meet the identified personal outcomes of those attending the services.

You will provide strong line management and leadership to your team, through setting clear objectives and outcomes, regular review within Support & Development processes and undertaking appraisals.

What you’ll have

The successful candidate will have experience of managing a team in a social care, health or other similar setting or be able to demonstrate a clear knowledge and understanding of the key principles and good practice of effectively managing and leading a team.

You will have knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.

Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.

The successful candidate will have a recognised professional qualification in health, social work or related field, to SCQF Level 7 (SVQ 3)