Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is the role

Reporting directly to the Head of Service, you will be responsible for a team of Co-ordinators who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at local court and community-based services. You will be responsible for ensuring, within your services, that VSS’s organisational objectives are being implemented at a local level and have a role in business planning to ensure that all service users within your local area are aware of, and have access to, the support they need.

You will be responsible for all aspects of people management for staff in your area, ensuring that employees and volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs. This role will also have thematic responsibilities across the national service delivery team; thematic responsibilities will be agreed dependent on the skill set of the applicant. We are looking for someone who has experience of building and supporting teams, and is able to support staff and volunteers to excel in service delivery. People management skills will be key to this role, alongside skills in resource management and service planning.

This is an exciting opportunity to join our team as a Locality Manager, working 35 hours per week.

Working pattern: Monday to Friday, however there will be a rota for extended hours coverage, this will include one day a week working until 8pm and a Saturday., further details can be discussed at interview stage

Location: Motherwell, flexible around the locality with occasional work in Glasgow is an expectation of this role. (Expenses will be covered)

Salary on appointment will normally be at the lower salary point, with progression subject to regular review - in line with VSS performance appraisal arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a proven track record in managing and supporting the delivery of high-quality support and staff within our community and court services across the West area. You must have a degree qualification or demonstrable equivalent experience, continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets, ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive, regular training, supervision and opportunities to expand your skills including learning about the criminal justice system.

Further details of this role are available in the job description - Locality Manager

Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.

To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting Jobs@victimsupportsco.org.uk.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

THE ROLE

We need a committed person to support the following strategic aims:

• To lead the development of new and continued partnerships with key organisations including Police, statutory and voluntary sector organisations across Scotland
• Support the Projects, Development & Policy Manager in the consultancy, training and good practice sharing,to support the implementation of The National Missing Person’ Framework across Scotland.
• Develop guidance and toolkits for professionals and disseminate best practice through these, and through the coordination of a conference
• Support the development of other key projects as needed, which contribute to safeguarding children and adults

ABOUT YOU

You will be a dynamic communicator who can build strong relationships, with knowledge of the Scottish policy landscape. You will have good training skills with experience of safeguarding vulnerable adults or children. As a natural influencer, you will work with a variety of professionals from diverse backgrounds with innovation and professionalism to consult with external partners.

THE IMPACT YOU WILL HAVE

Partnership development

• Represent the charity at various events and meetings and always looking for ways to enhance relationships with partners.
• Provide quality updates to, and ask smart questions of, the Scottish Advisory Group who support this project;
• Work together with partners on projects which promote better safeguarding of children at risk of exploitation and of vulnerable adults;
• Source and liaise with potential partners, explaining the charity and the benefits of their engagement with our services;

Training and consultancy

• Consult on developing policies and protocols in areas such as return discussions and information sharing;
• Consult on tackling barriers to implementing the Framework; and
• Train local professionals and presenting at conferences in implementing the local approach to missing persons, in line with the National Framework.

Audits of current policy, guidance and practice on missing persons against good practice

• Audit current policy, guidance and practice on missing persons against good practice;
• Audit work on the local approach to missing persons with partnerships and agencies across Scotland.
• Review local responses to missing or returned people that may include reviewing individual case studies and/ or shadowing professionals from different agencies

Benefits: Missing People is on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits:

• 28 days annual leave per annum/pro rata plus bank holidays,
• Additional annual leave days awarded on length of service, Company pension contribution, Life insurance (3 x salary),
• Employee Assistance Programme (EAP) including 24/7 support helpline,
• Interest-free Season Ticket Loans,
• Additional maternity pay and leave,
• Additional paternity pay,
• Additional sick pay,
• Childcare vouchers,
• Eye care vouchers available after probation period passed.

Come and join the team at Cyrenians Communities.

Are you passionate about working with people in a person-centred way? Do you want to work in a small team making a big difference in people’s lives? Do you want to work somewhere which ensures that the voice of those with lived experience and staff working in front line roles is central to decision making?

If so, then our Key Worker role may be the one for you.

About the Community

Located in Leith, the Community provides supported accommodation and mental health support for up to four people as they make the transition from hospital care back into the community. Our Community model is based on Cyrenians core values, prioritising trusted relationships and putting the person at the heart of the decisions which matter most to them.

About the role

You’ll be:

• Working with residents to develop their own support plan
• Liaising with support providers to ensure that a joined-up system of care and support is realised
• Working with Assistant Key Workers to ensure a healthy and safe household for all who live with us
• A valued part of hardworking and committed team

It may be a small team, but it has a big impact!

About You

As a committed, compassionate and reliable member of the team, you’ll be able to develop trusted relationships with those we support, as well as with your colleagues.

You will be experienced in providing high quality support and be able to work at the pace of the individual.

The role will work primarily during the day on weekdays and as it is part time could suit someone who has other work, learning or personal commitments.

How we’ll support you

You’ll be joining an experienced and knowledgeable team who will give you full training on all aspects of your role. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.

Read more about our values