Victim Support Scotland – Empowering People Affected by Crime
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being,
feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting
difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and
witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,
confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and
respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by
crime receive high quality support that will help them to recover from their experiences. All our work is guided
and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible;
person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the
time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is the role
Reporting directly to the Head of Service, you will be responsible for a team of Co-ordinators who in turn manage
groups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at local
court and community-based services. You will be responsible for ensuring, within your services, that VSS’s
organisational objectives are being implemented at a local level and have a role in business planning to ensure
that all service users within your local area are aware of, and have access to, the support they need.
You will be responsible for all aspects of people management for staff in your area, ensuring that employees and
volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs. This
role will also have thematic responsibilities across the national service delivery team; thematic
responsibilities will be agreed dependent on the skill set of the applicant. We are looking for someone who has
experience of building and supporting teams, and is able to support staff and volunteers to excel in service
delivery. People management skills will be key to this role, alongside skills in resource management and service
planning.
This is an exciting opportunity to join our team as a Locality Manager, working 35 hours per week.
Working pattern: Monday to Friday, however there will be a rota for extended hours coverage, this will include one
day a week working until 8pm and a Saturday., further details can be discussed at interview stage
Location: Motherwell, flexible around the locality with occasional work in Glasgow is an expectation of this role.
(Expenses will be covered)
Salary on appointment will normally be at the lower salary point, with progression subject to regular review - in
line with VSS performance appraisal arrangements. A higher salary placing will be considered in exceptional
circumstances subject to experience demonstrated.
What you’ll need to be successful
We are looking for a dynamic, driven, and motivated individual with a proven track record in managing and supporting
the delivery of high-quality support and staff within our community and court services across the West area. You
must have a degree qualification or demonstrable equivalent experience, continuing professional development and
the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets,
ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to
develop effective internal and external relationships which deliver organisational goals. And willingness to be
flexible in working hours and able to travel as required. In return you will receive, regular training,
supervision and opportunities to expand your skills including learning about the criminal justice system.
Further details of this role are available in the job description - Locality Manager
Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.
To ensure you are in the best position to perform to your highest standards during our selection process, make sure
you review the competencies outlined in the Job Description and have prepared examples of times you have
successfully demonstrated these behaviours in the past.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual
leave package of 39 days, but you will also have access to our free health cash plan which includes cover for
you and your family across a range of benefits, which include, dental cover, access to a virtual GP,
counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition
we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting
employee development is important to us and we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process
by contacting Jobs@victimsupportsco.org.uk.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for
you.