Why apply for this role?
Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform, designed to make a step change in
improving the outcomes for infants, children and young people who need us most. Children’s Hearings Tribunal
Members play a vital role in Scotland’s society. They listen and make legal decisions for infants, children and
young people. They ensure that the young person is at the heart of every decision taken – because every
decision, no matter how big or small, has an impact.
You will be joining CHS at a pivotal point, as we continue to implement our new regional tribunal support model that
was launched last year. Alongside the Regional Tribunal Delivery Manager, Partnership Coordinator and fellow
Wellbeing Coordinator you will play a significant operational role in supporting our Panel Community through
change by shaping and implementing wellbeing approaches within the new model, ensuring our volunteer communities
are effectively supported.
Working under the guidance of the National Wellbeing Manager, and reporting to the Regional Tribunal Delivery
Manager, the successful candidate will join the other Wellbeing Coordinators to deliver consistent approaches to
wellbeing support and volunteer management in all the areas in their region.
This role will be a job share working alongside our current Regional Wellbeing Coordinator for Lanarkshire and
Dumfries & Galloway. You will be part of the operational delivery team for each of 9 new CHS Area Support
Team regions across Scotland and will work alongside and support our volunteer community through the change and
transition now and in the future. It will help us to provide an enhanced and consistent support structure to
better enable our volunteer Tribunal Members to support children and young people throughout Scotland. It will
provide a strong foundation to support and enable our panel community to deliver our duties from the Care &
Justice Bill and the recommendations agreed in the ‘Hearings for Children’ report.
Your role
Reporting to the Regional Tribunal Delivery Manager, the Regional Wellbeing Co-ordinator is responsible for the
promotion of wellbeing support needs of Tribunal Members within one of 9 regions across Scotland. You will
support the Regional Tribunal Delivery Manager, the Regional Partnership Co-ordinator and your fellow Wellbeing
Coordinator to deliver the National Convener’s statutory duties for the provision of Children’s Hearings across
a dedicated region in Scotland to a consistent high-quality standard.
The core purpose of this role will be the identification of wellbeing support needs on a regional level and
signposting Tribunal Members to relevant support. This may involve contact pre/post hearings which are
identified to have distressing subject matter and putting the relevant support mechanisms in place to promote
the wellbeing of Tribunal Members. The role holder will be key to managing the relationship(s) between Tribunal
Members who are volunteers and the organisation more broadly.
The role holder will be expected to be an exemplar for the values of CHS including listening to and valuing the voice
of children and young people, the contribution of volunteers, and ensuring a respected, quality based, and
sustainable tribunal system is delivered on behalf of the National Convenor.
About you
You will have excellent people skills and can build positive relationships with people who come from a variety of
backgrounds and beliefs.
You will share collective responsibility for delivering organisational objectives, through active engagement and
collaboration with colleagues at all levels in the organisation.
You will be energetic and enthusiastic, a brilliant collaborator with demonstrable experience of effective wellbeing
support within an organisational setting; able to evidence insight (professional, direct or personal) into the
implications of Trauma on behaviour.
You will have direct experience of supporting people (volunteers or employees) through complex or challenging
situations. You will have experience of guiding and supporting others through continuous improvement projects;
having the willingness and ability to enable changes to take place in the most productive way.
You will be an excellent communicator, building links and networks across teams (internally and externally),
effectively initiating dialogue across the organisation recognising that we have a shared responsibility to
provide the best experience for our volunteer colleagues and wider stakeholders.
Life at CHS
At Children’s Hearings Scotland, our highly trained Tribunal Members make decisions for Scotland’s unique Children’s
Hearings System that upholds and promotes the rights of infants, children and young people. Our 2,500 volunteer
Tribunal Members take part in children’s hearings in their local areas, making decisions with and for infants,
children and young people. Our organisation also supports a network of Area Support Teams throughout Scotland
who support Tribunal Members in their local communities.
As an organisation that works within the Children’s Hearings System, we are passionate about making a positive
contribution to improving outcomes for Scotland’s infants, children and young people.
You can read more about our core values on our website as well as view an introductory video to our organisation. We
also offer a generous benefits package from hybrid working to flexi hours and a fantastic pension scheme – check
out our full benefits summary.
Diversity and Inclusion
CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment
for all employees. We actively encourage applicants from all protected characteristics and are committed to
providing any reasonable adjustments required during the application and assessment process, and upon joining
us.