JOB DESCRIPTION:
To provide comprehensive and confidential administrative support to the CEO and DCEO (Executive function) to ensure,
as far as possible, the CEO and DCEO are free from administrative tasks, allowing best use of their professional
time. As required, the postholder will act with the delegated authority of the CEO to ensure tasks/projects
oversight and completion in line with the organisational values.
In addition, the postholder will be required to undertake administrative duties within the MST to support for
absences within the team as required by the Team Manager, MST.
Comprehensive administrative support to the CEO and DCEO:
- Create all administrative documentation as required by the CEO and DCEO using a range of ICT packages, inclusive
of letters, reports, agenda, minutes, PowerPoint presentations and other necessary documents
- Provide a
confidential meeting administration service for all meetings chaired by the CEO (or the DCEO in absence of CEO)
including Senior Management Meetings, external stakeholder meetings and employee meetings
- Provide a full
range of administrative support to the CEO for disciplinary, grievance and appeal processes to ensure timelines
are adhered to and paperwork completion in a timely manner
- Arrange and co-ordinate external and internal
meetings/visits on behalf of the CEO to ensure all arrangements are successfully co-ordinated, catered for and
followed up as required
- Oversight and management of the CEO and DCEO diary arrangements including
requirement to update, amend and attend to follow up tasks as required
- Ensure all travel arrangements
for the CEO and DCEO are made, followed up and attended to in a timely manner ensuring compliance with financial
requirements and regulations
- Devise, develop and manage appropriate systems to meet with the CEO (and
DCEO as relevant) on a regular basis and ensure tasks are updated/concluded
- Maintenance of all
confidential records and paperwork to ensure accuracy and easy retrieval
- Maintenance and follow up of
instructions from CEO and DCEO to Senior Managers to ensure timely response and delivery
- Oversight and
management of the Senior Leadership and Management Team’s (SLMT) annual leave processes to ensure leave requests
are known, attended to and updated
- Ensure an effective system is maintained for supervision and
appraisal of the SLMT including bring forward items and scheduling
- Oversight of documentation which
requires authorisation and ratification by the CEO (and DCEO as relevant) to ensure timely progression and
conclusion
Undertake administrative duties within the MST in the absence of other team colleagues as required by the Team
Manager, MST:
As a member of the MST, it is expected that the post holder partakes in various areas of administrative work while
other team members are absent inclusive of reception cover when required, assisting with minuting additional
meetings and the provision of administrative tasks as directed by the Team Manager, Management Support
Provision of reception cover as required and directed by Team Managers to ensure an effective and customer focused
service is maintained, inclusive of Christmas and New Year rota.
Please note this job description is to provide a clear and concise statement of the main tasks and activities of the
post, and it is not intended as an exhaustive list of every aspect of the post holder's duties. All the
above duties will be carried out in line with Rossie policies and procedures.
PERSON SPECIFICATION:
Knowledge Base (Essential):
- Microsoft Office suite including Word, Excel, Office 365, Outlook, OneDrive & SharePoint
- Policy
compliance
- Administrative processes
- GDPR Legislation
Knowledge Base (Desirable):
- Advanced skills within Microsoft Office suite, in particular Excel
- HR Databases
Qualifications (Essential):
- Relevant qualification in Administration/Business Studies/Clerical or other similar discipline
Experience (Essential):
- Relevant experience working in office environment
- Proven ability to handle competing
priorities
- Effectively liaising with managers / professionals to provide support &
advice
- Minute taking & meeting administration
Experience (Desirable):
- Working with external stakeholders
Skills (Essential):
- Setting up & maintaining electronic filing systems & appropriate record keeping
- Effective
communication (oral and written) & time management skills
- Ability to present information accurately
& clearly
- Effective organisation, prioritising & planning skills
- Processing high level
confidential information appropriately
- Effectively forward plan, manage & prioritise workload in
line with organisational priorities
Qualities (Essential):
- Work on own initiative as well as part of a team
- Use initiative to support others when
required
- Attention to detail
- Honesty & reliability
- ‘Can do’ attitude
- Strong
professional values
Qualities (Desirable):
- Develop & maintain good working relationships within the team & the wider organisation
- Ability
to reflect on practice & work towards continuous improvement
Full Clean Driving Licence - Essential