We are looking for an experienced individual to fill an exciting role within our Customer Services Team.

Cairn Housing Group requires a Housing Officer to contribute towards the provision of an excellent tenancy management service aligned to our vision and values, organisational changes and relevant legislation, regulatory guidance and best practice.

The successful applicant should have a substantial experience of working in a similar role and dealing with all aspects Housing Management and it is desirable the successful candidate holds a Relevant Housing Management Qualification. It is also essential the successful candidate has substantial experience delivering a high quality comprehensive customer service.

Full Driving licence with access to a vehicle for business purposes is required.

A Basic Disclosure Scotland Scheme check is required for this post.

Cairn Housing Group requires a Housing Services Assistant to provide high quality and customer focused service that covers all aspects of the tenancy and support to the customer. Duties include being responsible for processing housing applications and garage applications and maintain waiting lists in line with Cairn procedures and SLA’s, assisting the housing officers to identify prospective tenants and allocate properties within given timescales and providing first line basic advice on all tenancy related queries to ensure a consistent service.

The successful applicant should have 1-2years’ experience in a similar environment with experience of administration duties and communicating with customers over the phone, face to face and in writing.

A Basic Disclosure Scotland Scheme check is required for this post.

To oversee all aspects of the Hamilton District Foodbank operation and ensure alignment to the agreed operating model as follows:

• Recruiting volunteers including interviews, reference checks, disclosure checks (as required), and obtaining signed confidentiality / GDPR agreements
• Recruiting and supporting Duty Co-ordinators
• Organising and facilitating volunteer training
• Ensuring that all volunteers adhere to the confidentiality agreement
• Ensuring that the Foodbank meets Health and Safety standards
• Ensuring that the Foodbank meets Environmental Health standards
• Developing, maintaining and ensuring compliance to policies and procedures (e.g. Safeguarding)
• Maintaining awareness of the benefit system and any changes to it, and understanding and responding to the impact of those changes on the Foodbank operation and future plans
• Communicating with all the relevant people including churches, volunteers, Trussell Trust, Referring Agencies and Committee members
• Ensuring that the Foodbank maintains the online database, website, and social media
• Communicating with local media and positively promoting the Foodbank service
• Organising Foodbank representation at Community events
• Working in partnership with the Salvation Army in Hamilton

Are you clinically experienced in Palliative and End of Life Care and passionate about the difference you can make?

Do you want an opportunity to join a Leadership Team where you can work with professional autonomy to deliver and add real value within the community of Ayrshire and Arran?

The Ayrshire Hospice provides specialist palliative and end of life care to support patients and their families make every day matter. Our vital work is filled with moments that make people smile during a time that can be difficult for everyone.

The Clinical Manager has operational responsibility for providing clinical, managerial and professional leadership in the running of the service and influencing the future service delivery and strategy, accountable for the delivery and standards of care provided to patient and ensuring safe effective person-centred care. You will work as a member of the multi-professional palliative care team, ensuring that delivery of specialist palliative care within the hospice and community settings. The role will includes leading the clinical educational team to identify, develop and deliver an education programmes around palliative care to address identified needs across Ayrshire Hospice services and other healthcare organisations.

You will have a detailed understanding of palliative and end of life care as well as the ability to lead and motivate teams. You will possess highly developed communication and inter-personal skills a strong negotiator and patient advocate influencing colleagues and understand the importance of collaboration. We need someone who can inspire teams, coach and mentor and write compelling text, all through a combination of personal credibility, integrity and professionalism. You will also have the ability to work constructively and cohesively across an organisation, building strong relationships of mutual respect. You will need to be flexible to work at our charity and be proud to make a difference, we are seeking someone who is not afraid to challenge the norm and who takes their team with them to maintain excellence in care. Actively following, and exhibiting our values of being kind and compassionate, honest and inclusive at each and every interaction with our patients, families, staff, volunteers and visitors. If compassion and care are an important part of who you are and you are looking for a rewarding and fulfilling role, then this could be for you!