We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow
their own passions and discover talents they never knew they had. Because when you prove yourself that you’re
ready for anything nothing can hold you back.
The Operations Manager is responsible for managing a team of geographically dispersed Operations Officers to support
the operational delivery and development of the Duke of Edinburgh’s Award (DofE) across Scotland.
Operations Officers directly support a variety of Licensed Organisations (LOs) comprising mainly of schools, but they
also work with other organisations including colleges, local authorities, charities, pupil referral units, youth
groups and young offender institutions. The Operations Manager role involves managing, coaching, and supporting
Operations Officers to undertake their role and building strong partnerships to increase DofE’s engagement
across communities in Scotland.
As a DofE country team, our focus is on building capacity within our licensed organisations to support more young
people to engage with DofE and on identifying and stewarding strong partnerships within local communities to
increase engagement with DofE, particularly within those communities who face barriers to participation. Line
managed by the Senior Operations Manager, the Operations Manager is an active and engaged member of the Scotland
Leadership Team, which is chaired by the Scotland Director. The Scotland Leadership team is responsible for
developing and delivering the Scotland business plan and strategy in line with UK wide and national strategic
goals.
The role will be field-based and when not attending meetings, employees will work from home. You will need to have an
appropriate home office set up and live within Scotland.
What we are looking for:
We are looking to recruit a dynamic, proactive, and effective team player with extensive people management experience
to join the Scotland team. You will report to the Senior Operations Manager and will be responsible for the
day-to-day management of your Operations team and delivery of the DofE Scotland business plan. The role will
also involve contributing to national working groups to support our charity wide strategic goals.
You will be a passionate advocate for the work of the DofE and be driven to realise the charity’s strategic ambition
to give more than one million young people the chance to participate in our life-changing programmes, over the
next five years.
If you think you have the desired skills and experience, then please do apply online. As part of the application
process, you will be expected to complete a statement of suitability and answer competency-based questions
relevant to the role to help us assess your application.
We offer excellent staff benefits including a generous pension contribution, flexible working and an employee
assistance programme.