Do you share our determination to address the inequalities arising from childhood abuse or neglect in care in Scotland?

Are you someone that enjoys a fast paced, varied role?

Organised and with an eye for detail, you will provide admin support to a busy Support Coordination team. Your role is to ensure frontline staff have up-to-date information about services that people we work with need and provide administrative support in relation to new registrations, purchase of services and goods, making sure that purchases/ contracting decisions follow procedures and recording requirements.

You will join a warm, supportive team that strives to continually improve our work on behalf of the people we work with.

Future Pathways encourages all staff to maintain a healthy work-life balance. Hours can be worked flexibly in accordance with the needs of the service.

The role is based at our Glasgow office. There is scope for occasional home working. In the future, periodic travel may be required across Scotland.

Join us as Head of Operations for Held in our Hearts – a charity with a big heart and big ambitions

The Head of Operations will work closely with the Chief Executive Officer as part of the senior leadership team to provide operational and financial management of Held In Our Hearts. The Head of Operations has overall responsibility for the smooth day to day operational running of the charity and champions the mission, aims and values of Held In Our Hearts in all their work. You will work to support the CEO and our Board at a strategic level, be a team player and be able to engage well with people. You will work closely and collaboratively with the team to deliver operational activities as well as have close relationships with our volunteers and families.

More information on the role, candidate essential and desirable criteria as well as the staff benefits offered can be found on the Job Description included below.

More about us:

Held in our Hearts is a small but mighty and growing Scottish charity providing baby loss counselling and peer support to families. We have over 40 years’ experience of offering compassionate bereavement care to individuals and families and working closely with a range of partners including the NHS, Scottish Government and the third sector.

Our values of empathy, connection and love underpin all that we do and guide us as we continue to grow and expand our services and reach. Our support services include counselling, one to one peer support, our innovative early intervention Hospital to Home service, group support and events.

In recent years, we have expanded our team and extended our geographical reach to bereaved families from Edinburgh and the Lothians to Fife, Forth Valley and the Highlands.

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

About the Role

Thrive Edinburgh is about thinking big and thinking differently. We should have big ambitions and long-term strategic aims when it comes to mental health. We have made it our goal to promote mental health and protect our citizens’ resiliency, self-esteem, family strength and joy and reduce the toll of mental illness on individuals, our communities and our city.

The Thrive Service Manager is responsible and accountable for maintain high quality standards across Redhall Walled Gardens and SAMH staff within the South West Welcome Team.

SAMH Redhall is a mental health recovery project based in a beautiful walled garden in South-West Edinburgh. We have a wonderful location in a wooded dell by the Water of Leith and indoor and outdoor facilities including polytunnels, vegetable beds, ornamental gardens, orchard, kitchen, library and training room.

The Instructor Team at Redhall provide a supportive environment to learn and practice skills in horticulture. The service has structured days and encourages people to build routine, be more active, spend time outdoors and work alongside others. Our Employability Practitioner offers additional support for people to better manage their mental health, develop confidence and progress their goals.

The garden is open to the public during the week and also plays host to local partner projects who might arrange their own activities in the grounds. We also organise open days to sell plants, promote the service and raise awareness.

The Thrive Service Manager will also line manage our SAMH Welcome Team Practitioners who work as part of a multidisciplinary team in the South West of Edinburgh, delivering short-term focused support for mental health challenges and support citizens to access the support they are looking for.

The role will be responsible for:

• Leading and managing teams to ensure safe and effective provision of support to those people who use the service through the promotion of outcomes focused person centred approaches.
• Compliance with relevant, legislation, contracts and service specifications, SAMH policies and ensuring practice reflects current research findings.
• Effective management of key stakeholder and external partnerships
• Effective and efficient management of all resources.
• Contributing to the wider work of SAMH to support the achievement of SAMH strategic objectives

What we are looking for

We are looking for an experienced Service Manager who is able to lead teams and relationships within networks to explore opportunities for developing our Thrive Services. You don’t need to have horticultural experience or knowledge to manage our Redhall service, although this would be desirable.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

• Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays
• 2 paid wellbeing days off per year to use on what matters to you.
• Team wellbeing budgets
• Workplace pension scheme
• Life Assurance policy
• Employee Assistance Programme

Express Group Fife is an established mental health charity with a network of social groups throughout Fife. The aim of the groups is to promote positive mental wellbeing by providing a safe place for sharing experiences and peer support. This aim is as relevant today as it was in 1977, when Express Group Fife started to operate, and the number of people living in the community with mental health problems is as large as ever.

We are looking to recruit a Group Co-ordinator to cover groups in St Andrews, Methil, Tayport and Cupar.

There are 4 elements to the service:

• Working with groups of people around a shared activity
• Providing a basic healthy lunch
• Supporting service users in the development of individual support/recovery plans
• Mental health promotion and community development work.

Job purpose:

• To support the team in working effectively with individuals by supporting service users in a group setting and assisting in the management of individuals.
• To co-ordinate and manage day support groups; in consultation with the Manager and caseworker, be responsible for the management of groups.
• To co-ordinate, manage, monitor and review the development of the groups in order to make them interesting and relevant to the people who attend.
• To provide emotional and practical support to service users with high support needs.
• To enable provision of a basic healthy lunch.