Refuge And Admissions Assistant

  • Full time
  • £23,426
  • On site: Dundee
  • Closing 19th November 2024


  • Advertised from 5th November 2024
  • 35 hours per week. Permanent.

Role

PURPOSE OF THE ROLE

To provide support and assistance to the Dundee Women’s Aid team to enable the best possible service to be provided to service users.

KEY TASKS & RESPONSIBILITIES

  • Welcome women and children into refuge accommodation and carry out the admission process including explaining the occupancy agreement as well as the rules and conditions of stay.
  • Provide an induction to new residents on the heating system, security of the premises and electrical equipment.
  • Where appropriate assist women in refuge with the completion of forms, etc.
  • Clean and prepare refuge properties for occupation by service users. This can include moving furniture, working at heights and some manual handling.
  • Carry out weekly checks of refuge accommodation for Health & Safety purposes and ensure that flats are properly maintained.
  • Report all welfare concerns to the appropriate manager.
  • Arrange and coordinate any necessary refuge repairs with the necessary tradesmen.
  • Respond to ad hoc Health and Safety checks including CCTV.
  • Arrange and assist with routine Health and Safety inspections from outside agencies.
  • Maintain and check periodically the inventory of furnishings, bedding, crockery, kitchen utensils, etc pertinent to each flat and arrange to repair or replace items where necessary.
  • Complete minor DIY repairs and maintenance tasks including painting and decorating and building flat pack furniture.
  • Ensure all refuge resources and stock are replenished, accessible and stored in a tidy manner.
  • Assist in the update of refuge information packs for refuge properties.
  • Contribute to team meetings and work plans.
  • There may be a requirement to work outwith normal working hours on occasions.
  • The post holder is required to travel extensively throughout Dundee. It is a requirement of the post holder to hold a full driving licence and have access to a vehicle with insurance cover for business use. Please note, applicants who do not meet this criteria will not be shortlisted.

Application notes

An application form can be downloaded below.

The closing date for applications is 8.00am on TUESDAY 19TH NOVEMBER 2024

Please do not send a curriculum vitae as this will not be considered.

Interviews to be held on Wednesday 27th November 2024. Invitations to interview will be sent by email to the address supplied by you on your application form.

If you wish receipt of your application to be acknowledged, please enclose a stamped addressed envelope with your returned application form. For applications submitted by email, you should receive an automated response confirming receipt of your email, please check junk/spam folders. Please note, all applications and relevant recruitment documents will be held confidentially and destroyed 6 months after the closing date. Documents relating to the successful applicant will be retained and held in their personnel file.

Only women including those with a Gender Recognition Certificate need apply under Schedule 9 (Part 1) of the Equality Act 2010. The successful candidate will be required to join the PVG Scheme.

We look forward to receiving your completed application form.


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