This vacancy has now closed

Digital Support Apprentice

  • Full time
  • £20,000
  • Hybrid: Glasgow head office, with possible partial home-working following discussion
  • Closing 17th November 2024


  • Advertised from 30th October 2024
  • Monday-Friday 9am-5pm

Role

About NYOS

For over 40 years, the National Youth Orchestras of Scotland (NYOS) have supported Scotland’s outstanding young musicians through a dynamic programme of residential training courses, national and international concert tours with leading soloists and conductors, and projects for a wide range of abilities in communities throughout the country.

NYOS are working towards a vision of a Scotland where all communities in Scotland have access to world-class ensemble youth music-making and are able to share in its social, personal and cultural benefits.

Would you like to be a part of our exciting journey?

It is an exciting time to work for NYOS as we build on an amazing legacy and develop new plans. We are looking for a passionate, enthusiastic and motivated Digital Support Apprentice to join our dynamic team in Glasgow. This is a fantastic opportunity to grow your skills, learn from experienced professionals, and become a crucial member of the team.

What You’ll Be Doing:

• Train and become a super user of the accounting software Xero. You will process invoices on here and record all payments related to the NYOS.

• Maintaining information on Beacon (a CRM system). Beacon holds all information related to fundraising and participants. You will keep the system organised and efficient.

• Being the first point of contact for general enquiries to the office, as well as managing a range of general organisation email accounts. You will collab with other departments as needed to ensure smooth office operations.

• Providing support to the Head of Finance and Administration and the wider NYOS team on Microsoft 365.

• Working with external IT support to ensure systems and technology are operating securely and effectively, and working with expert support to learn about, implement and ensure GDPR compliance.

• Attend annual spring and summer concerts to provide front of house duties as required, and assisting with ticketing, publicity and general administration in preparation for them.

What You Need to Succeed:

• Organisation skills, and excellent attention to detail

• Good time management

• Excellent written and verbal communication skills

• A team player, able to contribute to the team and enthusiastically assist with office tasks.

• A little confidence goes a long way! Self-motivated and keen on managing varied tasks in different business areas

If you are a team player, are keen to get involved, and have a positive, can-do attitude, we would like to hear more about you.

Application notes

How to apply

Please submit your CV and a cover letter (no more than 2 A4 pages) along with an equal opportunities monitoring form (available from our website) by the closing date of Sunday 17th November 2024.

The equal opportunities form is designed to help NYOS achieve its aspiration to become a truly inclusive community. Referees will not be contacted prior to interview or without your permission.

You may send a video or audio recording in place of the cover letter if you wish.

Applications should be e-mailed to: recruitment@nyos.co.uk

Closing date: Sunday 17th November 2024

Interviews: Tuesday 26th/Wednesday 27th November 2024

Further Information

Please see the job listing on our website for Organisation Chart, Equal Opportunities Monitoring Form, Equality and Diversity Policy and Privacy Notice to Applicants.

Further information about NYOS is available from nyos.co.uk/about/careers


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