NYOS nurtures and celebrates outstanding classical youth music-making, with a vision of all Scotland’s communities sharing in its social, personal, and cultural benefits. Through our three programme strands - NYOS Foundations, NYOS Orchestras and NYOS Futures – we offer accessible, co-created projects, world-class orchestral training, and performances, and unique career development opportunities. Our work is delivered by internationally renowned artists and exceptional tutors. Creativity, ambition, belonging, and joy are fundamental to all we do.

The Administration Officer role is designed to enable NYOS to operate efficiently. The post-holder will report directly to the Head of Finance and Administration and will work closely with them to provide administrative support across NYOS departments as well as providing admin support to the Chief Executive.

Job Challenge

To develop and implement key new systems while maintaining and supporting ongoing operations.

A full Job Description is available for download below.

The Citadel has a long history of strong relationships with families in the Leith community.

This includes our Families Project, which provides a range of services to parents/carers of children attending the Citadel, including a weekly Parents Drop In and regular Family Days. In the past six years, the Scottish Government’s Pupil Equity Fund has enabled us to extend our positive relationships with families into local primary schools.

The post holder will be based two days per week in Leith Primary School, where they will provide a range of services for parents/carers, including 1:1 support, themed workshops or groups and family learning. They will be based one and a half days per week at the Citadel, where they will work alongside Families Project colleagues, including co-facilitating the Parents Drop In.

This post has been continuously funded through the Pupil Equity Fund since 2018 and the renewal of funding for the next school year is generally confirmed in April.

This is an exciting opportunity to manage the work and people of our social policy team, who lead our influencing and advocacy work on; social security, housing and energy.

Working closely with our Head of Social Justice, at the heart of Scotland’s largest independent advice and advocacy network, this role will focus on building culture, developing people and delivering a strategic work plan, alongside putting into practice policy and influencing skills to deliver outcomes that improve the lives of people across Scotland.

This role offers you the opportunity to use your passion and insight into pursing social justice, alongside your expertise in the coordination and delivery projects that enable team members to flourish.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Are you a passionate relationship builder who drives impactful partnerships? Join Chest Heart and Stroke Scotland as our Business Relationship Manager and help transform lives across Scotland!

About Chest Heart and Stroke Scotland?

At Chest Heart and Stroke Scotland (CHSS), we strive to improve the quality of life for people in Scotland affected by chest, heart, and stroke conditions. Our mission is to ensure that everyone living with these conditions gets the support they need. By joining our team, you’ll be part of a passionate and dedicated organisation committed to making a real difference in people’s lives.

We are now seeking a Business Relationship Manager to drive and manage partnerships with businesses across Scotland. This role is key to increasing awareness, generating income, and building meaningful corporate relationships that will help us continue our vital work.

What will you do as Business Relationship Manager?

The Business Relationship Manager will play a pivotal role in driving income growth and expanding the reach of Chest Heart & Stroke Scotland (CHSS). This role involves identifying, cultivating, and securing new business opportunities, including strategic and operational partnerships, grant funding, and other income streams. You will work closely with the Head of Business Development to implement strategic initiatives that align with the CHSS’s mission to improve the quality of life for people affected by chest, heart, and stroke conditions in Scotland. Key responsibilities include:

Develop and Implement Strategy – Create and execute a strategic plan for engaging with businesses across Scotland to build lasting partnerships and maximise income.

CRM System Management – Oversee the accurate recording, analysis, and reporting of all partnership activities within our CRM system to drive data-driven decision-making, support relationship-building efforts, and ensure team members effectively utilise the system.

Relationship Management – Cultivate and maintain strong relationships with existing business partners while identifying opportunities to expand our corporate network.

Stockholder engagement and collaboration – Engage with stakeholders, including healthcare professionals and community groups to identify collaborative opportunities.

Reporting and Evaluation – Regularly monitor, evaluate, and report on partnership progress, providing insights and recommendations to enhance future performance.

Project Management – Lead and coordinate partnership projects from conception to completion, ensuring timely delivery and clear communication throughout with stakeholders.

What do we need from you?

Experience:

• Proven experience in a relationship management or business development role within the charity sector – preferably within healthcare.
• Demonstrated ability to secure and manage high-value partnerships with stakeholders.
• Strong understanding of the Scottish charity landscape and relevant market sectors.
• Proficiency in CRM systems – preferably Raiser Edge CRM however not essential.

Key Skills and Attributes

• Problem-Solving & Flexibility – Strong problem-solving skills, with the ability to think laterally and creatively. You should be able to adapt to changing circumstances and develop solutions that meet the needs of the charity.
• Organisational Skills – Highly organised with the ability to multitask and delegate effectively in a fast-moving environment.
• Communication and Presentation – Excellent communication and presentation skills, with the ability to convey CHSS’s mission and values persuasively to stakeholders external from the charity.
• Commitment to CHSS Values – Demonstrate a commitment to upholding and promoting the values of Chest Heart and Stroke Scotland.
• Business Development – Proactively seek out new partnership opportunities through networking, research, and targeted outreach to align with CHSS’s mission and goals.
• Negotiation – secure funding agreements and other forms of financial support.