Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

• Our Vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland.
• Our Mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences.

All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is the role

We are recruiting for multiple Relief Support Co-ordinators to support our team across Scotland. Relief Support Co-ordinators provide cover over weekdays, evenings and weekends. Shifts are offered when they are available, but there is no obligation to accept work.

We are looking for Relief Support Co-ordinators to cover one of the following localities:

• Edinburgh, Lothian and Borders locality
• Highlands and Islands locality (Inverness, Wick, Tain, Lochmaddy, Oban, Stornoway, Campbelltown)
• Central Scotland and Fife - Fife, Dunfermline, Kirkcaldy, Glenrothes, Falkirk, Stirling and Clackmannanshire (Alloa)
• South West locality - (Areas: Ayrshire, Dumfries/Galloway, Inverclyde, east Dunbartonshire west Dunbartonshire Argyle& Bute)
• West locality - (North and South Lanarkshire, Renfrewshire)

**Note that as a sessional worker, and if you are successful, we can agree a specific area within a locality or different localities you would like to cover**

This is an excellent opportunity to contribute to the work of VSS through helping plan service delivery which is provided by a team of skilled and knowledgeable volunteers. You will be involved in planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for people who are experienced in a similar role. You must be confident to challenge stereotyping, prejudice, discrimination, and bias. The ability to travel across the Highlands and Islands is essential and therefore a current driving licence and access to a car is required.

Further details of this role are available in the job description - Support Coordinator

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What we offer?

Relief Support Co-ordinators receive an hourly rate of £14.51 per hour. Full training is provided as well as opportunities for further development. Entitled to 5.6 weeks annual leave pro rata.

Govanhill Law Centre is seeking a dedicated Legal Clerical Officer to join our team

About Us:

Govanhill Law Centre is a free and confidential legal resource for the Govanhill community. We are a charity and employ qualified solicitors (charity no. SCO30193). We are a branch office of Govan Law Centre and through the legal practice Dailly and Co. Solicitors we undertake expert legal advice, court and tribunal representation in Scotland. Govanhill Law Centre is funded by the Scottish Government, Oxfam & supported by Govanhill Community Development Trust, Govanhill Housing Association and UNISON. We provide legal advice on housing, employment, benefits, education and consumer matters to clients by way of appointments and drop-in surgeries. We can assist anyone living in the Govanhill area, with a focus on enforcing the rights of minority ethnic communities and in particularly the Roma community.

The Role:

The Legal Clerical Officer will provide essential administrative and clerical support to the solicitor and caseworkers at the Govanhill Law Centre. The role is pivotal in ensuring the smooth operation of legal processes, maintaining accurate records, and offering a high level of client service. This position is ideal for someone with strong organisational skills, attention to detail, and an interest in supporting legal services for the community.

Key Responsibilities:

• Administrative Support: Perform general administrative duties, including filing, photocopying, scanning, and handling correspondence (post, email, telephone).
• Client Communication: Manage front desk reception, answer telephone calls, and handle initial client inquiries with professionalism and empathy.
• Document Preparation: Assist in drafting and formatting legal documents such as letters, forms, and court submissions under the direction of solicitor.
• Data Management: Maintain accurate and up-to-date client files, case management systems, and databases.
• Scheduling and Diary Management: Organise and schedule meetings, appointments, and court dates for solicitors and caseworkers.
• File Management: Ensure case files are organised, archived, and maintained according to legal and regulatory standards.
• Other Duties: Perform any other clerical or administrative tasks as required to support the law centre’s day-to-day operations.

Key Requirements:

Skills:

• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and prioritise workload effectively.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Personal Qualities:

• A team player with a positive attitude.
• A strong commitment to client confidentiality and professional conduct.
• Empathetic and understanding of the challenges faced by vulnerable individuals.
• A proactive and flexible approach to work.

Blended working model and flexible working hours considered. Locally spoken languages would be an advantage.

Street Soccer is a charity using football to create lasting change in the lives of isolated and excluded adults and young people. We run 60 sessions a week of free, inclusive and judgement-free football. These sessions provide person-centred support to players facing a number of challenges including mental health, homelessness, long term unemployment, problem substance use, criminal justice and seeking asylum. Our mission is to create hope and opportunity for all.

We support thousands of players a year on their journey to positive change by providing a safe space, trusting relationships and a sense of belonging. We fight isolation and exclusion by bringing people together, building confidence and creating supportive communities. We support people of all ages and backgrounds through relationship-based support, focusing on trust and personal development, supporting everyone to set and achieve their own goals. Thanks to the support of Street Soccer, 82% of players say that their quality of life has improved.

Lived experience is at the heart of what we do, with over 80% of our staff having lived experience of the challenges our players face.

97% of players think that Street Soccer is a unique organisation. With 15 years of experience delivering positive change through football, we are now working in more communities than ever, with city hubs in Edinburgh, Glasgow, Dundee, Aberdeen and South London, as well as a network of sessions across 6 other local authorities.

Role Purpose

In 2020, Street Soccer developed ‘The Network Programme’ to expand our services out of our four main city hubs to serve the local communities and socially disadvantaged groups across Scotland. The Network Programme has quickly expanded and now operates in 7 different local authorities across the country. Having already supported 500 people in these areas.

As we continue to expand, we would like to grow to offer Street Soccer Sessions to the communities of West Dumbartonshire as well as providing opportunities for people to engage in SCQF qualifications, tournaments and events including The Homeless World Cup.

The Programme Co-Ordinator will be responsible for developing the Network Programme within West Dumbartonshire. Responsible for sourcing and managing suitable venues for sessions to take place. They will recruit and work with partners to ensure players get the right level of support across a variety of issues. They will grow the number of players attending sessions by promoting these across the community in a variety of ways.

An enthusiastic person, the Programme Co-Ordinator will be able to build relationships with a series of communities across West Dumbartonshire. They will also work with the Fundraising Team to establish local opportunities for sponsorship and other support.

We are particularly interested in applications from those with the same lived experience as our players, further information about our Safer Recruitment process can be found within section 8 of our Safeguarding Policy.

Street Soccer value work life balance and are happy to discuss part time hours, job share and flexible working.

Reports to: Network Programme Manager