Income Maximisation Officer
- Full time
- £39,072 – £42,903
- Hybrid: Glasgow
- Closing 1st October 2024
- Advertised from 19th September 2024
- 35 hours per week. Permanent.
Role
Thenue Housing Association has approximately 75 staff and provides high quality housing with a stock base of approximately 3,000 properties in our six main communities as well as 21 supported accommodation projects, mainly located in Glasgow. We also provide a factoring service to over 800 owners within our communities.
Due to a recent internal promotion we are seeking a highly skilled, enthusiastic and motivated individual who will support and deliver our Income Maximisation function for Thenue Housing Association Ltd.
The post has responsibility for delivering an effective specialised Income Maximisation function which is responsive to the needs of the Association’s staff, Board and customers. You will be responsible to maximise rental income and minimise arrears by supporting tenants to pay their rent but also taking debt recovery action where necessary.
You will have direct and relevant experience in Income Maximisation, work well as part of a team and be prepared to go the extra mile for our customers. You must have an excellent track record of significantly reducing rent arrears or maintaining them at a low level. Excellent working knowledge of Housing Benefit and Universal Credit is essential. You must also be able to evidence significant experience of pursuing recovery action through court processes. Educated to a higher standard is required and a relevant professional qualification is desirable.
Thenue is a customer-focused, caring organisation offering flexible/hybrid working. We care about our people, our organisation, our tenants and customers, our communities, and our partners. As an Income Maximisation Officer, you will embrace our organisation’s culture and values, ensuring they are visible, embedded, and upheld. We aim to be the best we can be.
In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays. There are an additional 4 days leave through our Hybrid and Flexible First Working Policy.
A Basic Disclosure check will be required for this post.
Thenue aims to be an equal opportunities employer.
Application notes
To apply, please download the information pack and application form on our Website and return completed applications to recruitment@thenuehousing.co.uk by the closing date at 09:00am on Tuesday 1st October 2024. Interviews will be held on Wednesday 16th October 2024, in Thenue’s office at 423 London Road.
We are excited to announce this senior role as part of a restructure of our Asset Management Team. We seek a talented individual to put their stamp on this newly created role, which will be pivotal in delivering our strategic objectives and ensuring our property services are fit for the 21st Century. Working with the Director of Asset Management, the selected Asset Co-ordinator will provide day-to-day line management and support to staff within the Asset Management Team in the delivery of an efficient and customer focussed asset management service to tenants and other customers of MHA.
Formed in 1975, Milnbank Housing Association is approaching our 50th anniversary and has a long and successful track record of supporting local communities in Dennistoun and Haghill. We believe in providing high-quality services to our tenants and owners. At Milnbank, we are proud of the role we play as a Community Controlled Housing Association.
Looking to the future, our focus needs be to continue investing in and improving our 1670 properties, protecting these valuable assets and ensuring they meet our customers’ expectations of quality and sustainability. We are also working to build new social housing and acquiring additional homes in our area to increase our stock and offer better housing options to our community.
We emphasise the importance of understanding and embracing the core principles of a Community Controlled Housing Association. If successful, you will be expected to actively engage with our tenants, other customers, and the local community.
This role will play an important part in ensuring MHA takes forward an innovative and forward-thinking asset management strategy that will deliver a better service for our tenants and owners. If this resonates with your aspirations and you’re enthusiastic about this opportunity, we look forward to receiving your application.
We have a great opportunity for the right person to join our team at Southside Housing Association. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.
If you like to work in a fast-moving environment with a varied workload and have excellent communication and problem solving skills this could be for you.
We are looking to recruit an Energy Adviser with relevant knowledge and skills to deliver a reactive Energy Advice Service. The post is funded by the Energy Industry Voluntary Redress Scheme until 31st May 2026. The service will be managed by Southside Housing Association and will be available to 3 other Housing Associations in the Southside of Glasgow: New Gorbals, Cathcart & District, Craigdale Housing Association and to the Glasgow Care & Repair service.
The successful candidate will assist vulnerable and excluded households and facilitate access to this and other fuel support services for those currently underrepresented. They will assist to reduce fuel poverty, fuel debt, promote digital and financial inclusion, and financial resilience. They will educate clients to understand the most efficient way to use heating systems and identify other energy efficiency measures. They will work closely with the existing Welfare Rights and Money Advice Service and with other community support services, ensuring a holistic person-centred approach.
In today’s environment, the ability to work in a changing environment with competing pressures is necessary and the successful candidate will be a team player with a “can do” attitude and the desire to learn new things while ensuring that our customers receive the best possible service.
A competence in using IT packages will be required.
The successful candidate will hold a valid driver’s licence and should have access to a vehicle for work use.
The Tannahill Centre is a community-run hub in the centre of Ferguslie Park. Accessible to the whole community, it has a Doctors Surgery, NHS Clinic, Pharmacy, Library, Nursery and Post Office. The Centre also directly manages a number of community spaces and by using a community development approach, works with volunteers and agencies to meet the needs of the community.
We have recently been awarded funding from The National Lottery Community Fund to continue to build the knowledge and confidence of local people so they can deliver and sustain new and existing services in Ferguslie Park., To achieve these targets the Tannahill Centre is recruiting a Volunteer Co-ordinator.
As the Volunteer Co-ordinator you will be responsible for building the skills, knowledge and confidence of volunteers so that they can give back to their community whilst also meeting their own personal goals and ambitions.
You will be responsible for implementing policies, procedures and practices within the Tannahill Centre so that those who volunteer with us are doing so in a safe and nurturing environment and you will work with groups and individuals so they can develop and share their skills with their community.
This role is fixed term for 36 months however it is our intention to secure funding to sustain the role beyond this date.
Top job! Group Chief Executive Officer
- Full time
- £124,117
- On site: Ardrossan
- Closing 12th November 2024
Cunninghame Housing Association is a registered social landlord with over 3,500 social homes for rent across North and East Ayrshire and Dumfries and Galloway. The Association is more than just a landlord and plays an active role in regenerating communities along with running their two subsidiary companies.
The Association recognises that its staff are fundamental to fulfilling the strategic aims and supporting the core values of our business therefore we strive to recruit the best candidates with the necessary skills and attributes to fulfil these roles.
Following the retirement of our long serving Group Chief Executive, we are now looking for an inspirational leader to work closely with the Board of Management and the Executive Management Team to deliver our vision, values and strategic objectives for our customers.
You should come to us with significant leadership experience at an executive level gained within customer focused organisations, and preferably those providing services of social value to identifiable communities. You will have high levels of political awareness and the ability to successfully network at all levels. We work very effectively with a range of partners to maximise our positive role and will look for you to continue this.
Our next Group Chief Executive will also have a desire to make an impact on the communities we serve and will be aligned to our core values of “Equality, Participation, Investment, Creativity and Customer Focus (EPICC).
This is a fantastic opportunity for a dynamic and innovative leader who enjoys a challenge and will join us in motivating, inspiring, coaching and leading our people.
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