About you
Are you an excellent listener? Are you good at organising online events for young people? Do you have experience of
supporting young people, online or over the phone, who are facing challenges in their lives? If yes, then this
role could be for you. Especially if you want to be part of an organisation who works together with children and
young people and makes a big difference to families impacted by eczema.
About Eczema Outreach Support
Eczema Outreach Support (EOS) is a UK-wide charity supporting children and young people with eczema and their
families. Originally set up in Scotland in 2011, we now have over 4,000 member families living across the
UK.
At EOS, we want every child with eczema to thrive. By providing direct practical advice and emotional support to
whole families, we empower young people to take back control of their health and break isolation. We want every
child and young person with eczema to know that they are not alone.
We deliver a range of activities including one-to-one support via phone and email, face-to-face events and online
activities, such as our virtual High Five Club for kids aged 3-10 and tailored support for teenagers. We also
work directly with schools to offer workshops for children and Continuing Professional Development training for
staff, as well as creating and sharing informative social media content on eczema. We support families on a
wider scale by inputting into eczema research, taking part in clinical networks and raising awareness of the
impact of the condition on families’ lives.
We are a small team making a big impact and we can only achieve this by valuing and supporting our people to deliver
great work. Recognising the individual strengths of our team and being a flexible and supportive employer are
key to our success.
What we offer
• Flexible working. This role can be worked either as hybrid (if location allows) or full-time remotely. The role
will require some hours to be worked online in the evening, as well as some being worked during office hours. We
are always keen to accommodate our employees’ needs so hours can be spread in a way that works for you and the
organisation
• 28 days of annual leave (pro-rata) plus the 4 festive public holidays and additional time off between Christmas and
New Year
• We prioritise our team’s wellbeing very highly. We work on the basis that team members who feel valued and
supported will deliver the best outcomes for our members. We will talk with you about what this means for
you
• We are committed to becoming an organisation which reflects society and promotes equity, diversity and inclusion.
We would particularly welcome applications from people who are currently under-represented on our team,
including disabled people and those from Black, Asian and other minority ethnic groups.