A fantastic opportunity has arisen for a full time Casework Administrator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity.

You will be responsible for providing specialist administrative support and undertaking virtual telephone casework across the whole of Scotland, working remotely with SSAFA branch volunteers and Regional Office colleagues to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and Regional Operations Manager.

The post is home-based and lone working with support from your line manager and team colleagues and you must have a fast, stable broadband connection in your proposed workspace. You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid.

About the team

In this role you will be working closely with volunteers from seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Operations Manager and a team of Regional Casework Co-ordinators.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape across Scotland would be valuable, but not essential.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, age and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service (Disclosure Scotland) to ensure we, as an employer, safeguard those we serve.

The amazing charity Downs Syndrome Scotland are recruiting for a Trusts & Grants Fundraiser.

Working alongside the Community Fundraiser and the Corporate & Events Fundraiser, the Trusts and Grants Fundraiser will play a crucial part in making the charity’s vision and mission a reality for people in Scotland.

This is a fantastic opportunity for someone who is an experienced Trusts and Grants Fundraiser looking for flexibility in their role, possessing the research, analytical and creative writing skills to be successful in this role for an opportunity to work for a well-regarded and passionate charity who make a huge difference to the lives of others.

Main Purpose of Post:

Grants and Trusts Fundraiser to secure transformational income from charitable Grants, Trusts, Foundations and statutory bodies through compelling and persuasive applications, to sustain and grow the Charities service provision throughout Scotland.

Key responsibilities are to:

• Secure income predominantly from medium to large sized Grants, Trusts and Foundations against agreed targets.
• Research, prepare and submit bids to funders – including planning budgets.
• Complete funding applications within tight deadlines to the highest standard.
• Actively engage with charity staff, volunteers, families, and board members to develop case studies and compelling funding narratives for funding and social media purposes.
• Support delivery of services to comply with funders’ criteria.
• Collect and analyse data from spreadsheets and databases for reporting purposes.
• Produce reports for all funders within tight deadlines to the highest standard.
• Liaise with funders to update as and when required.
• Provide outcomes and statistics to funders when required.
• Ensure databases are recording all relevant monitoring and evaluation information required by funders.
• Maintain existing pipeline and develop a pipeline of new prospects for Grants and Trusts.
• Assisting the organisation in creating a long-term fundraising strategy.
• Proactively promote the charity to potential funders and represent the organisation confidently at external meetings.
• Input into Fundraising and Project campaigns.
• Undertake other fundraising duties as required.
• Flexibility to adapt workload to meet the business’s needs.

Skills and experience required:

• Good standard of education sufficient to enable the postholder to fulfil the requirements of the role.
• Knowledge of the trust and foundation funding landscape in Scotland.
• At least two years’ experience in a Grants and Trusts fundraising role.
• Demonstrable experience of writing successful fundraising bids and proposals.
• Confident using IT, including the full Microsoft Office suite.

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
• Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Our Residential Support Workers create a safe and supportive environment for children and young people to grow and develop. You will ensure their wellbeing is prioritised by delivering personalised care, guidance and advocacy. It is key that they stay safe and healthy and can reach their full potential.

In return we offer an in-depth induction and amazing opportunities for career progression. We'll enrol you on necessary industry qualifications along with regular supervision and team meetings to ensure you feel part of our team.

Once you have gained the relevant experience and qualifications you will be ready to progress to the next step in your career with us.

About the service

Castlelaw Cottage is dedicated to providing a nurturing environment for a young girl with a learning disability and ASD. Our newly renovated house is designed to support her in having a fulfilling and active life, both within her home and in the wider community. We understand and appreciate her unique personality and strive to create a space where she can thrive and be supported with her individual needs.

Our young person loves the outdoors and especially enjoys local walks in the woods, regardless of the weather! In the house a range of activities will be planned to provide engagement, physical activity and to meet sensory needs. She loves regular visits from her mother and father that may include going for walks and eating out.

We believe by allowing staff to choose between single or double shifts allows more flexibility and we have a variation of shift patterns on offer to provide you with a great work-life balance!

How you'll help to create brighter futures

Our Residential Support Worker's are creative and innovative in their approach to support in making positive choices and achieving personal goals. Some other key responsibilities are;

• Providing lead case/care planning management, including assessing, reviewing and managing risk.
• Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.
• Attending professional meetings including reviews, court work etc.
• Helping young people in all aspects of their daily lives.
• Having good communication skills and the ability to engage well with both young people, colleagues and other professionals.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We're looking for someone with a ‘can do' attitude to join our team. Ideally you'll have:

• Demonstrable experience of working in a care setting and developing positive relationships through trust.
• Application of a range of techniques to co-ordinate and communicate with service users and their families.
• Demonstrate a solution focused approach to address problems, individually and in a team setting.
• Demonstrate emotional resilience to respond to the challenging nature of the role.
• Possess a Level 3 Diploma in Residential Childcare (or recognised equivalent) or if you do not possess this you must be prepared to complete this within 2 years of commencing employment with us, full support will be provided.

Good to know

Application Process

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Contact: If, for any reason, you need support with your application, please contact Laura McCarthy at Laura.McCarthy2@actionforchildren.org.uk. We'll be happy to give you any support you require.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £12.25 - £12.50 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.