Join Our Team as a Case Coordinator!

Do you have a passion for helping others, a knack for detail, and a desire to make a meaningful impact? We’re looking for a dedicated and outgoing Case Coordinator to join our team! In this key role, you’ll engage with individuals and carers across Forth Valley, providing essential information and guidance on Self-Directed Support (SDS) and empowering people to make informed choices about their care.

About the Role: As our new Case Coordinator, you’ll work closely with individuals, families, and health and social care partners to help people understand SDS options, employer responsibilities, and self-management skills. This is a fantastic opportunity for someone who is detail-oriented and comfortable drafting communications, negotiating, and navigating the ins and outs of legislation. Prior SDS experience is great but not essential—we offer full training!

What You’ll Do:

• Serve as a first point of contact, offering clear, reliable guidance on SDS and related services.

• Support clients with SDS-related paperwork, developing employable skills, and learning to manage their support.

• Build relationships with sector partners to increase outreach, share resources, and support clients with diverse backgrounds and needs.

• Collaborate with team members to improve service delivery and present tailored information through workshops and individual sessions.

• Maintain accurate, confidential records and manage your caseload autonomously.

Why Join Us?

• Hybrid Working: Split your time between our Grangemouth office and working from home for a flexible work-life balance.

• Generous Holiday: Enjoy 26 days of leave plus 8 bank holidays each year.

• Professional Growth: Develop your skills and knowledge with ongoing training, including a CPD learning log to track your achievements.

• Be Part of a Dynamic Team: Work with a friendly, supportive team who share your commitment to improving lives.

What We’re Looking For:

• A proactive, detail-focused professional who can handle multiple cases with compassion and efficiency.

• Strong writing and negotiation skills, comfortable preparing letters and handling sensitive communications.

• Someone with a good sense of humour, personable, and a team player who can work well with clients from all backgrounds.

• A confident, motivated individual with strong organisational skills and a solid understanding of legal frameworks (SDS knowledge is a plus, but we’re happy to train the right person!).

If you’re enthusiastic, ready to grow, and passionate about empowering others, apply today to join our mission to support independent, informed decision-making within our community.

Funded by Falkirk Health and Social Care Partnership (HSCP) Carers Challenge Fund, this is one of two Family Support Development Officers post within the existing Forth Valley Family Support Service. This post focuses on developments within Falkirk, and is responsible for developing, delivering, supporting, and promoting a range of family support and engagement for family members who are affected by someone else’s substance use.

Funded developments include: Design and delivery of group sessions in partnership with the Carers Centre; Establishing link working with Hospital Support & Discharge Priorities; Exploring opportunities to engage with families in areas with low referral rates.

The post holder will work in partnership with partner organisations, families and communities, and have responsibility for co-leading Scottish Families’ Forth Valley Family Support Service (established in 2014) alongside our existing Forth Valley Family Support Development Officer. Responsibilities include co-leading the development, delivery and promotion of Forth Valley Family Support Service, offering a range of family support and engagement for family members across Forth Valley who are affected by someone else’s substance use; and ensuring the Family Support Service offers, choice, consistency and flexibility for adult family members (aged 16+ years) in their own right.

The post is located in Forth Valley (main base: Falkirk) and has an area-wide remit involving significant travel throughout the area and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Senior Family Support Development Officer.

We are seeking applicants who have a degree in a relevant subject or equivalent professional qualification; and experience of direct client work, group work and direct work with families. Experience working with or as a carer and/or working with or as a volunteer is desirable, along with knowledge of issues for families affected by substance use. Knowledge of carers rights is an advantage. Candidates should be able to encourage and promote the development of family support groups, and effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

Do you want to make a positive impact on the lives of children and young people with a learning disability and or Autism?

We have an exciting opportunity for a family focused, warm friendly, resourceful and empathetic individual to join our newly extended Disability Service as a Family Worker.

About Options Fife

At Options Fife we have been providing person centred services to children and young people with a learning disability and/or Autism for over 25 years. Our Family Workers enhance the existing provision offered, enabling whole family support for children and families with complex learning needs.

What we are looking for....

As a Family Worker, you will offer emotional and direct practical help to families experiencing short- or long-term challenges. You will work with families; identifying areas where support is required, working with them to co-produce a family support plan which will be individually tailored to their child’s and family’s needs. You will agree outcomes and personal goals within the child’s plan.

The role of the Family Worker will be diverse and wide ranging and will include the following:

• Promote and develop healthy routines, including sleep.
• Provide practical support with personal care.
• Support the development of play routines.
• Support parents to address difficulties and reduce risks.
• Build upon parents existing knowledge and equip them with enabling strategies and tools.
• Support families to have positive and rewarding relationships.
• Support families to implement structure, identify triggers and understand the function and purpose of their child’s behaviour and reduce challenges from escalating.
• Along with families, liaise and work with partners and colleagues from Social Work, Health and Education to assess, review and evaluate progress.
• You will have experience of supporting children and families with a learning disability and Autism. You will have up-to-date knowledge of best practice and supporting tools and interventions.

You will manage your own diary, and your hours will be 20 per week, worked flexibly between 7am and 10pm, Monday to Sunday. The days and hours worked will be agreed with families within the family support plan. There may also occasionally be a need to provide additional support out with these times and to be able to respond to crises and family stress.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

We are looking for a detail orientated and customer focused administrator to work across our busy payroll and recruitment service (goodmoves) teams. The successful candidate will play a vital role in ensuring the smooth daily operations of both teams, providing a seamless experience for our customers.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.