To lead the provision of relationship-based support delivered to young people and families in the community and to
promote positive outcomes in line with the values and principles of includem.
Purpose & Context of Role
The postholder will manage their own caseload ensuring support plans are developed with the young person to respond
to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s
model of support.
A project worker will demonstrate leadership and ownership over effective service delivery to young people by
managing outcomes for young people through use of line managers, colleagues and organisational tools, processes,
policies, and procedures.
The key responsibilities of the Project Worker include, but are not limited to:
Service Delivery
- To build relationships and deliver outcome-based support to young people and families, involving all key
stakeholders.
- To be available for young people and families at critical times
- To explore values
and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and
nurture and confirm their learning.
- To ensure a focus on regular and appropriate case progression to
help young people and families recognise progress.
- To assess and respond appropriately to situations
where young people and/or families may be at risk of harm.
- To support with crisis management and
generate solutions for young people and families using the Helpline, with risk enablement being at the heart of
professional judgement and decision making.
People
- To understand the different coping mechanisms that young people and their families use to deal with stress and
high emotions, and to respond appropriately.
- To demonstrate professional resilience when providing
support with sensitive or challenging issues
- To use a strengths-based approach to empower individuals
facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these
changes.
- To establish mutually trusting, open and non-judgemental relationship with young people and
their families
- To encourage and lead collaborative team work to provide a ‘scaffolding of support’
around each young person and their family.
- To respect and value the contribution of wider stakeholders
and the delivery of includem services.
- Where opportunity allows experience of directing, supporting, and
mentoring Assistant Project Workers/Sessional staff.
- Any other duties as designated by your line
manager.
Resources
- To deploy time effectively to meet the needs of young people and families to ensure the service is available
24/7, 365 days per year.
- To maintain and produce accurate and timely records and reports.
- To
ensure support is delivered in line with includem’s Policies Procedures, SSSC Codes of Practice & National
Guidelines
Influence
- To gain commitment from other stakeholders with varying demands and priorities
- To ensure young people
and families are empowered to make informed choices.
- To support young people and families to effectively
communicate with others.
- To work with young people to identify goals aligned to wellbeing indicators and
to positively influence progression towards these goals.
- To reflect on practice, share learning and
promote continuous practice improvement within a team setting.
- To articulate and endorse the includem
framework of intervention and the key aspects of the service delivery model to a wide audience.
- To role
model appropriate practice standards and professional boundaries to others
- To ensure a high-quality
service is delivered to young people and families.
- Demonstrate understanding of your impact on people
and how they might see you.
Quality Assurance
- To be accountable for the quality of your work and be able to evidence this work effectively.
- To
actively participate in formal supervision and continuous professional development.
- To generate creative
and new solutions to issues faced by young people and families.
If you want to apply you must have full UK driving licence.
Full job description can be found
here.