This vacancy has now closed

Support Officer

  • Part time
  • £23,251.47 – £24,466.99 pro-rata
  • Edinburgh
  • Closing 25th February 2024

  • Advertised from 24th January 2024
  • 30 hours per week.



Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

The Edinburgh Community Service are looking for motivated and caring candidates, with knowledge and experience of supporting individuals affected by drug or alcohol use. We currently have a vacancy for a Support Officer at the new central clinic, based in Spittal Street supporting Southwest, Northwest and Southeast service users access MAT treatment. We work in partnership with our colleagues in Health and Social Care providing harm reduction and psychosocial interventions to enable individuals to move towards recovery.

The post holder will work under the guidance of a recovery coordinator to ensure the key elements of the service (assessment, recovery support, delivery of psychosocial interventions and treatment exit planning) are integrated and delivered to a high standard.


About the role:

To support the provision of the service’s key activities; assessment, implementation, monitoring and review of recovery plans; structured psychosocial support, group work, peer led interventions, and planned treatment exit.

To deliver effective engagement and harm reduction interventions as required by service users presenting with a wide range of drug or alcohol issues.

To support service users, under the guidance of recovery coordinators, to access the full range of provision within the recovery orientated system of care, maximising benefits and recovery capital towards sustained recovery and community re-integration

To co-deliver support activities and interventions alongside the multi-disciplinary team, external agencies, peers and volunteers

To work with the recovery coordinator to build and develop the service user’s personal strengths, social networks and recovery capital.

To support service users, under the guidance of recovery coordinators, to access the full range of provision within the recovery orientated system of care, maximising benefits and recovery capital towards sustained recovery and community re-integration.

To adhere to the implementation of all risk management procedures including child and adult protection protocols and guidelines taking personal responsibility for keeping up to date on the requirements of these procedures.

To record all documentation and case notes to a high standard and within required time frames. • To fully inform service users about their recovery/treatment options, involve them in decisions and consent and encourage them to take opportunities to achieve a sustained recovery

About you:

Education Knowledge and Experience:

  • Experience in providing a range of evidence-based treatment/support interventions within a Health and Social Care setting (through paid or voluntary work)
  • Basic understanding and knowledge of the harmful effects associated with drugs and/or alcohol use in relation to health, social welfare, housing, employability and personal relationship
  • Basic knowledge and understanding of policies related to the safeguarding of children and vulnerable adults and how these influence practice.
  • A good general standard of education to Standard Grade/GCSE level or equivalent including English.

Abilities and Skills:

  • Communicate confidently and effectively, in a variety of ways.
  • Work effectively with colleagues and partnership agencies.
  • Respond flexibly to the demands of the post.
  • Work as a member of a team.
  • Maintain professional boundaries.
  • Show a capacity to work on your own initiative and the ability to keep calm under pressure.

What we will give to you:

  • 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
  • Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
  • Contributory pension scheme
  • A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
  • A friendly and supportive team
  • Training, career development & progression opportunities
  • Refer a friend scheme and receive £250 in vouchers if candidate is successful.

Application notes

For further information and to apply, please visit our website.

Interview Date


Closing Date


If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Carla Jackson | | 0131 661 5294